Average rating based on 295 reviews
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New hotel outstanding location near carnegie hall big rooms for nyc thoughtful touches everywhere. Staff very helpful with storing luggage loved fancy coffee maker in room very quiet and blackout shades with great mattresses made sleep perfecy
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear Doctorknow23, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location and well-equipped accommodations to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit! Best Regards, Munir Salem Director of Operations
Great location and nice rooms with very comfortable beds. The room was really nice and big. Very clean. The double blinds on the windows was extremally good. Staff was nice. The location is next to Central park.
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear C3062BFanna, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location and comfortable accommodations to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit! Best Regards, Munir Salem Director of Operations
I travel each month to New York and I have been staying a Thompson now for the last year. It has been going through refurbishment and it gets better each time I have stayed here. Lovely rooms, very clean and good specification bathrooms and excellent decor throughout. Room service is impeccable as are the restaurants. On my latest stay I was upgraded to a high floors room and use of the lounge. Great breakfast/snacks and beautiful surroundings to rest after a long day. Dedicated check-in. Only negative for me at the moment is that the gym is being refurbished (but they have a temporary one on 24th floor) but given how good the rest of the refurb has turned out I'm looking forward to see what they do with it! This hotel is great for business travellers or travelling with family, equidistant between central park and time square 5th Ave
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear Matthew Y, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. All of your feedback is valuable to us, and we look forward to welcoming you back the next time you visit the area. Best Regards, Munir Salem Director of Operations
Nice Hotel between Central Park and Times Square. They have a parking lot/gargae. But park your car yourself, you save more money. But the hotel is nice and have a nice burger spot. Rooms are flawless and gym right across the street.
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear tree264, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit! Best Regards, Munir Salem Director of Operations
The hotel is in a great location being very central to everything including Central Park, Time Square, restaurants and bars also close to Subways the hotel was exceptionaly clean and the service was very good
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear johnzumbo, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit! Best Regards, Munir Salem Director of Operations
Clean, high end rooms. Easy access. Great staff. Fantastic food. Try the burgers. Two blocks from the park. Subway station around the corner. Quiet rooms. Fast elevator. In room coffee. Breakfast for Hyatt Globalist and Free Parking
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear Guest, Thank you for being a valued World of Hyatt Member. We love our loyal guests and appreciate your excellent feedback. We are glad you loved our rooms, location, staff, and amenities. It was a pleasure accommodating you on this trip, and we hope to welcome you back to Thompson Central Park New York soon. Best Regards, Munir Salem Director of Operations
The hotel was clean as expected top to bottom. The staff looked after us with great care and responded to all of our requests promptly. The location is very central to all the things that we were looking to do. I would highly recommend a stay at the Thompson
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear Bgili2023, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Thompson Central Park New York. We are glad you enjoyed your visit and had a delightful experience at our hotel. It was a pleasure to read your comments about all that our hotel has to offer visitors to New York City, from our prime location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. We all look forward to your return visit! Best Regards, Munir Salem Director of Operations
Amazing place to stay, incredibly friendly and helpful staff, great food and drink and wonderful views of the park from our upper floor room, definitely the perfect place to stay for a special vacation
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear bobbhongkong, We are delighted to hear that you had an exceptional experience during your stay at Thompson Central Park New York. Our dedicated and welcoming staff takes great pride in providing outstanding service to ensure your comfort and satisfaction. It's wonderful to know that you enjoyed our delectable cuisine and beverages, and the picturesque views of the park from your upper-floor room. We strive to create memorable moments for our guests, and we are thrilled that we could be a part of your special vacation. Thank you for choosing us, and we look forward to welcoming you back in the future for another remarkable stay. Best Regards, Munir Salem Director of Operations
The hotel was beautiful and in such a great location. The hotel staff - from front desk to bar and restaurant to housekeeping -- were some of the nicest staff members of any resort or hotel at which I have ever stayed. We became fast friends with Paul and Mesbah in the bar/restaurant because they were so friendly and made us feel so welcome. I cannot wait to return to the Thompson!
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear Odyssey609971, Thank you for the fantastic review and for taking the time to recognize our dedication to exceptional hospitality. We are delighted the service provided by Paul, Mesbah, and other staff far exceeded your expectations, and we appreciate you sharing this experience with other travelers. We hope to welcome you back soon for another outstanding stay at Thompson Central Park New York. Best Regards, Munir Salem Director of Operations
As a Hyatt globalist member, I was awed with the service and complimentary value adds TH hotel offered. Have rebooked this hotel for next two trips to NYC. Location is extremely convenient. The lounge for breakfast was very soothing and relaxing.
General Manager
Guest Services / Front Office at Thompson Central Park New York,
responded to this review
Dear Lhum68, Thank you for being a valued World of Hyatt Member. We love our loyal guests and appreciate your excellent feedback. We are glad you loved our services, location, breakfast, and amenities. It was a pleasure accommodating you on this trip, and we hope to welcome you back to Thompson Central Park New York soon. Best Regards, Munir Salem Director of Operations
