The Beekman left quite a bit to be desired. The hotel is currently wrapped in scaffolding as there must be construction going on -- this made it difficult to find the front door as we had to circle the hotel in our car 3 times, only to leave the car on a side street and wander through the restaurant to find the valet who was standing inside by the front desk. Early check-in request yielded nothing (which is fine) but we never received notification that our room was ready so we returned at 5:30pm; our bags were lost by the front desk and it took over an hour to find them; windows to the room were so thin (or a window might have been ajar although I tried to close them) that all street noise was telegraphed directly into the room from the 4th floor such that we didn't sleep from midnight to 3am. Trucks loading and unloading, people yelling at one another...it sounded like it was happening right outside our window. For this price of stay we expected more. The hotel itself is lovely and the staff does work hard but oh what a miss. The front desk manager was notified of the dissatisfaction but nothing was done. Adding a photo here of the scaffolding surrounding the hotel now -- impossible to find the front.
Loved the atmosphere of this hotel, the service was outstanding and the location was great. Easy access to subway and walking distance to several great NY neighborhoods. We upgraded to a suite and were really glad we did! Highly recommend!!
We loved this hotel and location. The beds were extremely comfortable and the rooms had great sound barriers as we didn't hear anything from inside. We would recommend this hotel and would stay again.
The Beekman is our favorite hotel in NYC. It’s a beautiful, cozy, historic hotel. We appreciate its location in the financial district, nearby the Brooklyn Bridge and South Street Seaport, as well as just a short distance away from Battery Park and the Hudson River. Dining at The Beekman is an amazing experience which cannot be missed, so take the time to visit Temple Court and The Bar Room so you can enjoy the delicious food and service to match. Every time we have stayed at The Beekman, the staff has been friendly, helpful, and welcoming. What more can you ask?
We had a wonderful 3 day weekend at The Beekman this fall! The hotel is absolutely beautiful. The beds were comfortable and the space was tidy and clean. We really enjoyed breakfast every morning in at the Temple Court - the service was excellent and the food came out quickly. I loved that the hotel was close to the action, but far enough away that the nights were calmer and quieter than say a hotel in SoHo (but still very much within walking distance!). The Beekman will become one of our go-to destinations when we come to the city.
with hundreds of travel experiences for business and pleasure this is definitely rated in the top five. it, checked all of the boxes to make this a hotel I will highly recommend to any of our friends and family
I’ll let them contact me before I come back and write a review. Did not have the best stay. Hope others have a better stay at this “fine” hotel. The hotel itself is absolutely stunning
Titus Negrescu, General Manager at The Beekman, A Thompson Hotel, by Hyatt, responded to this review
Dear Koren K, Thank you for your review. I'm disappointed and so sorry to hear we did not meet your expectations. If you may please reach out to me directly to provide further information, so I can make this right for you. I look forward to hearing from you. Sincerely, Matthew Meizinger Director of Guest Relations Matthew.Meizinger@thompsonhotels.com
We stayed The Beekman for one night on a weekend away to NYC and were terribly disappointed at the hospitality of this hotel. We expected to be awed and swept away by what was supposed to be an upscale hotel stay but we were treated as if we didn't pay $800 to stay there for one night. The hotel staff from the front desk to the concierge was rude and looked down at you. They acted as if they were inconvenienced by our presence and questions and as if we owed them something for letting us stay at their hotel. We just expected some respect but didn't even get that, we were given no information upon check in, were checked out earlier than our 2PM so were interrupted by 3 separate people waiting for us to leave, gave us a non functioning steamer, and then made it seem like we were the nuisance when we were actually checking out and had some questions about costs we didn't expect to see on our credit card that we weren't told would be temporary. Truly disappointing experience because of the hotel staff, do not recommend staying here unless you want to be treated poorly and looked down on.
Titus Negrescu, General Manager at The Beekman, A Thompson Hotel, by Hyatt, responded to this review
Dear Rohit D, Thank you for taking the time to review your stay with us. I'm so sorry to hear of your less than stellar experience with us. I truly appreciate your feedback, and this will be shared with our staff as a learning opportunity to improve upon. If you may please reach out to me directly, so I can look into your experience further. I look forward to hearing from you. Matthew Meizinger Director of Guest Relations Matthew.Meizinger@thompsonhotels.com
IT feels like you are checking into a movie set or a Disney theme ride. This lovingly preserved "museum" hotel is a perfect New York experience. You needn't even leave the Thompson to have a perfect and iconic NYC experience. If you do leave, great landmarks greet you with immediate ease-WTC, City Hall, Woolworth, and on.
Unique experience. Part of a investment conference at the hotel. Really enjoyed my stay. Appreciate the 24 hour gym on two levels.
Showing 10 reviews since October 1, 2026.