FAQs

Check-in: 4pm, Check-out 11am

A valid photo ID and Credit Card, both matching the guest name(s) on the reservation.

Adults over 18. If under 21, they must advise in advance or upon arrival to remove all alcohol from room minibar.

No, we are a cashless hotel.

$175 per night of stay.

There is no smoking allowed in the public areas or guestrooms of the hotel. The hotel will apply a $250 cleaning fee to any guestroom that violates this non-smoking policy.

As part of our commitment to maintaining a private and exclusive atmosphere for our guests, unauthorized professional or commercial photography or videography is not permitted. Hotel guests may take non-commercial, respectful photography or videography for their personal use within their rooms or on the property. However, they must ensure that their activities do not disrupt the privacy or comfort of others.

Thompson Houston offers an unparalleled experience with unobstructed views of the downtown skyline, creating a stunning backdrop for your stay. Conveniently located next to Buffalo Bayou Park and just minutes from the heart of downtown, our hotel combines urban sophistication with natural beauty. Guests can enjoy a year-round heated rooftop pool, a full-service Spa and salon, and a variety of dining options—from casual bites to fine dining—all without leaving the grounds. Thompson Houston is where modern luxury meets vibrant city living.

Outdoor & Parks

• Buffalo Bayou Park – Just steps from the hotel, this 160 acre riverside oasis features miles of walking/biking trails, art installations, dog parks, and The Water Works pavilion—perfect for morning strolls or lakeside relaxation with skyline views. 
• Eleanor Tinsley Park – Along Buffalo Bayou with scenic city views, open grassy areas, and a lovely atmosphere for picnicking or watching the sunset. 
• Sam Houston Park – A historic, leafy green space in downtown, home to preserved 19th-century buildings and charming walkways. 
• Memorial Park – One of the largest urban parks in the U.S., Memorial Park spans 1,500 acres and offers scenic trails, lush green spaces, golf, and outdoor activities—making it Houston’s premier destination for nature and recreation just minutes from downtown.

Culture & Museums

• Houston Museum of Natural Science – Located a bit further in Hermann Park, this museum offers dinosaur halls, a planetarium, butterfly center, and giant-screen cinema—ideal for all ages. 
• Museum of Fine Arts, Houston (MFAH) – A world-class art museum featuring global collections from antiquity to the contemporary, with rotating exhibitions and immersive experiences. 
• Bayou Bend Collection & Gardens – MFAH’s house museum and gardens showcasing American decorative arts set in a historic estate along Memorial Drive. 
• Art Car Museum – A quirky, fun art space celebrating Houston’s famous decorated cars alongside contemporary art. 
• NASA Museum (Space Center Houston): The official visitor center of NASA’s Johnson Space Center, offering interactive exhibits, real spacecraft, astronaut experiences, and behind-the-scenes tours that bring space exploration to life.

Theater & Live Performances

• Theatre Under The Stars (TUTS) – Houston’s premier musical theater company in the downtown Theater District. 
• The Hobby Center for the Performing Arts – Presents Broadway tours, concerts, and dance performances in Sarofim and Cullen halls. 
• Alley Theatre – A Tony Award–winning professional theater offering plays and musicals in a distinguished setting. 
• Performing Arts Houston (Jones Hall) – Broadway shows, ballet, orchestras, and family performances happening regularly. 

Dining & Nightlife

Rooftop Bars with Skyline Views: 

• Sol 7 – Located on the 7th floor at Thompson Houston. Casual chic eatery with great happy hour and unbeatable skyline views.
• Z on 23 – Open-air rooftop at Le Méridien, offering 360° views and cocktails. 
• Captain Foxheart’s Bad News Bar – Speakeasy-style rooftop bar with creative cocktails. 
• Altitude Rooftop & Pool at Marriott Marquis – Rooftop lounge + pool with skyline views and day passes available. 

Dining: 

• Sol 7 – A vibrant oasis atop the Thompson Houston offering globally inspired contemporary dishes, creative cocktails, and sweeping skyline views in and upscale yet relaxing setting. 
• Chardon – Elegant French bistro brings classic French cuisine with a Texan twist, served in warm, stylish space inspired by the charm of Montmartre and Le Marais. 
• Toca Madera – A high-energy modern Mexican steakhouse with bold, sustainable dishes, immersive design, live entertainment, and lush patio.
• Bludorn – A Michellin-recognized New American restaurant in Montrose, blends French and Gulf Coast ingredients in a vibrant, upscale yet approachable setting. 
• Katami – Led by James Beard-nominated Chef Manabu Horiuchi, offering a modern Japanese menu, refined yet lively atmosphere and exceptional sake programme. 
• Taste Kitchen + Bar – Popular for comfort food and craft cocktails. 
• Xochi – Celebrated Oaxaca-inspired Mexican fine dining. 
• Potente – Upscale Italian restaurant with house-made pastas and extensive wine list. 
• Nancy’s Hustle – A cozy, modern bistro in East Downtown Houston known for its inventive European-inspired dishes, natural wines, and a warm, laid-back vibe.

Shopping

Major Shopping Centers (short drive away): 

• The Galleria – Texas’s largest mall with 400 shops, restaurants, and an ice rink. 
• Highland Village – Open-air center featuring Anthropologie, Crate & Barrel, Williams-Sonoma, and upscale dining. 
• River Oaks Shopping Center – Historic, pedestrian-friendly plaza with national retailers and local eateries. 

Activities & Tours

• Buffalo Bayou Canoeing/Kayaking – Paddle with downtown views along the bayou; rentals and guided tours available. 
• Downtown Tunnel System – Explore this expansive, climate-controlled network of shops and food courts beneath the city. 
• Hop-On Hop-Off Bus Tour – A scenic way to tour downtown Houston landmarks in comfort.

A daily destination fee of $35.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities:

• Electric Car Service, Drop off within a 3-mile radius, powered by BMW
• Access to EoS Fitness, 34K sqft wellness facility located adjacent to the hotel
• Hydration stations, fresh fruit and periodicals on guest floors, together with keepsake refillable bottle
• Access to Thompson Spa Wellness programming, such as yoga sessions and sound baths
• Day use of Thompson Bicycles (Based on Availability)
• 10% Off Spa Retail Purchases at Thompson Spa
• Preferred reservations at Toca Madera
• 10% Off Maven Coffee & Cocktails
• Premium Guest Internet
• Preferred access and pricing to outdoor pool cabanas (see Concierge for details)

Houston Hobby Airport (HOU) is approximately 12.1 miles and George Bush International Airport (IAH) is approximately 22.5 miles from the hotel.

We provide assistance with airport transportation via Houston Corporate Transportation. Please inquire with Tastemakers.

Valet only. $60 for overnight ($70 for oversize vehicles), $30 for day use, $15 for F&B outlets with 2 hours max. Public parking lots and spaces are nearby, location and price varies. 

Yes, electric vehicle charging stations are available via valet.

Thompson Houston features a private heli-stop landing pad, offering guests the ultimate convenience and luxury of arriving by helicopter with direct access to the property. Please note: the helipad is not currently available for guest use.

Yes, powered by BMW, our house vehicle can take you within a 3-mile radius, first come first serve basis, drop off only. Request a ride with the front desk.

No additional charges prior to 6pm. 

Yes, our rooftop pool is open year-round. Our pool is heated. Pool hours are 7am – 10pm, weather permitting. Please check with our team ahead of your stay.

No

Yes! Our fitness center is open 24/7. Hotel guests also can enjoy full access to the adjacent EoS Fitness facility. 

Availability pending, any pool day passes may be purchased via our Spa website. 

Kindly note, guests are not permitted to bring outside food or drinks to the pool area, or other public areas. Thank you for your understanding.

We offer a wide range of wellness activities, including yoga, pilates, and sound meditation. Additionally, for more social activities, we offer happy hour, and other varied lobby activations lead by our Tastemaker team. 

Yes, reservations are recommended especially on weekends and evenings at Sol 7, Chardon, and Toca Madera. 

Yes, you may order by calling from your room or placing the order via QR in your room. 

Yes, premium wifi is available for all guests.

No, but Front Desk team can assist with printing needs for hotel guests. 

Yes

Yes. No pet fee. Subject to pet cleaning fee at hotel's discretion upon departure.

Cancellation policies vary per your booked rate, please refer to your confirmation for details.