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4.5/5

Average rating based on 657 reviews

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  • 5 stars

    "The best view in Cabo!"

    We always have a fabulous time at the Cape Hotel. The staff is so friendly. Love the vibe of the hotel and entertainment every night at the rooftop. Always ask for a higher room and always ask if you can pay a little extra to upgrade to a villa. Perla at the spa introduced herself and always greeted me each day with a smile. Everyone in the spa is so friendly. Eduardo at breakfast was awesome! Maru at Sunken Bar is so cute & friendly. We always enjoy stopping and talking to her. Marina on the rooftop is fabulous. Joe at the pool always takes such good care of us along with Berny, Ivan, Fernanda, Gustavo, Fabian, Hugo, Lenny, Danny and all of the others! What a fantastic team at the pool! All of the concierges Rocio, Eduardo, Fernanda, Joanna, MIchell and Abigail are all so attentive and always happy to assist. The security Luis and Angel at the guard gate always greet us with a smile and welcome us. The bellman Luis, Alfredo, Hernan, Dan, Alfonso and Israel are always right on top of everything and so helpful!


    Q9676BHjuliep

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Guest, Thank you immensely for your heartwarming feedback! It's fantastic to hear that our staff provided exceptional service, making your stay memorable, I am stunned that you remember all their names. Your recognition means the world to us, and we can't wait to welcome you back to The Cape for more unforgettable experiences!


  • 5 stars

    "Amazing Stay!"

    Amazing service, everyone was so kind and helpful. The Cape is a beautiful modern hotel with a spectacular view! Spa is incredible with one of the best massages and overall treatments I've ever had. Great gym and roof top!


    Adventure559199

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Guest, Thank you for your kind words! We're thrilled you had an amazing experience at The Cape and found our team to be kind and helpful. We can't wait to welcome you back for more memorable moments at The Cape!


  • 5 stars

    "Nice smaller property, great view, with very attentive service"

    This hotel is on a smaller side for the area. The room was beatiful with large relaxing area on the balcony overseeing El Arco, and the city. Food and beverage offering are great, although they are extremely expensive. The service was a solid 5 star, while not quite like ultra-luxurious like Four Seasons, the staffs are attentive to cater whatever we need. There was also a nice surprise gift for our honeymoon, which was a nice touch.


    RavipholS

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear RaviopholS, Thank you for staying with us! We're thrilled you enjoyed your room with a relaxing balcony and stunning views. It's fantastic to hear you service and the special honeymoon gift. We'd love to welcome you back for more memorable moments at The Cape!


  • 5 stars

    "Weekend getaway"

    Traveled to Cabo, Mexico for a holiday getaway. I was a globalist and was upgraded to a suite. Everything about the stay was magical, the service, the food, the ambience and the property. I would highly recommend to anyone for any occasion.


    HaiFromPhilly

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Guest, Thank you for choosing The Cape for your holiday getaway and for your loyalty! We're thrilled to hear that you had a magical stay and enjoyed every aspect of your stay. We appreciate your recommendation. We can't wait to welcome you back for more memorable moments at The Cape, no matter the occasion.


  • 5 stars

    "The Cape is amazing!"

    We came to the Cape to do our wedding planning & menu tasting for our Feb. 2024 wedding & we had the absolute most amazing time! Cannot recommend The Cape more. We can't wait to come back! The food, service & ambiance are incredible.


    Stay679856

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear guest, Thank you for choosing The Cape for your upcoming wedding! It brings us immense joy to hear that you had an amazing time with the planning and menu tasting. Your kind recommendation means the world to us. We eagerly anticipate welcoming you back and being a part of your wedding celebration! Warm regards,


  • 5 stars

    "Amazing November Trip"

    This was our second time to The Cape and once again it did not disappoint.We booked private transport from the airport to the hotel and received detailed instructions on how to find our driver (very easy). The pick up was quick and professional. We were welcomed at checkin by Valentina who was extremely helpful with looking at available rooms for a paid upgrade (totally worth the one bedroom plunge pool upgrade). We received amazing service at the pool with Fabian. We never had an empty glass and he made sure we either had enough shade or sun to make us enjoy the experience even more. I can't recommend this hotel enough.


    GlobeTrotting57540

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear guest, Thank you for returning to The Cape and for sharing your delightful experience! We're thrilled that your stay was once again exceptional, from the seamless airport transport to the attentive service provided by Valentina, Fabian, and the rest of our team. We're grateful for your recommendation and can't wait to welcome you back for another wonderful stay!


  • 5 stars

    "Wonderful stay at The Cape!"

    Beautiful, hotel and service! I do not write many reviews, but as a globalist this is by far our favorite Hyatt property. the beauty of the resort is only surpassed by the wonderful staff. Pool team members Fernanda, Joe and Jaime did an excellent job. The Restaurant team of Karen (hostess) and Eduardo's (2 waiters) were amazing and very efficient. lastly the front desk team were very gracious helpful. as a globalist, we received a very nice suite upgrade, and the Breakfast was delicious.


    O1155ARjohnp

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear John, Thank you for taking the time to share your experience! It's truly heartening to hear that The Cape has become your favorite Hyatt property and that our team, including Fernanda, Joe, Jaime, Karen, Eduardo, and our front desk staff, contributed to making your stay exceptional. We're delighted that you enjoyed the suite upgrade and breakfast offerings. Looking forward to welcoming you back soon!


  • 5 stars

    "Just beautiful"

    We attended a wedding at The Cape. What a beautiful place. We loved the pool all day with food and bar services. then evening festivities while in Cabo. The Cape made sure we had transportation, good food and drinks. I did prefer room service menu over the restaurant and bar menu.


    stacycummins33

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Stacy, Thank you for celebrating such a special occasion with us at The Cape! We're thrilled to hear that you enjoyed the setting, poolside services, and evening festivities during your time here. Looking forward to welcoming you back soon!


  • 5 stars

    "Beautiful location, great service"

    The Cape Hotel is our go to hotel in Cabo. The location is perfect, the food options are wonderful. The breakfast at "The Ledge" is amazing! Many options for rooms including multiple bedroom suites. Two pools!


    dianek292

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Diane, Thank you for your glowing review! We're thrilled to be your go-to hotel in Cabo. We look forward to welcoming you back soon! Best regards,


  • 5 stars

    "We love The Cape."

    It’s been our go to for the last 8 years and it’s consistently great. The staff is amazing and this boutique hotel is a gem. The staff go above and beyond to make sure your stay is the best. You needs are always taken care of.


    trujillofamily2023

    Eduardo Segura


    General Manager at The Cape,

    a Thompson Hotel

    Dear Trujillo Family, Thank you for your loyalty and your kind words! We are thrilled that The Cape has been your go-to destination for the past 8 years. It's wonderful to hear that our staff consistently goes above and beyond to make your stay exceptional. Your satisfaction is our top priority, and we look forward to many more years of providing you with great experiences.