Spent two nights at the Park Hyatt. Great location near restaurants and the market. Wonderful service all around and an outstanding breakfast buffet.
Stunning property with a very friendly and attentive staff. We stayed in a suite with a plunge pool which is so worth it after long days exploring the beauty and history in Siem Reap. The breakfast buffet is varied and fresh, a great way to begin your mornings. Location is excellent, a short walk to many great restaurants and shopping. We had a lovely experience and would go back in a heartbeat!
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Chelsi, Thank you for your wonderful review and for describing Park Hyatt Siem Reap as such a great home base for discovering the beauty and history of Siem Reap. We are delighted that you enjoyed your suite with its plunge pool, our varied and fresh breakfast, and the warm attentiveness of our team after your days of exploring the destination. It is wonderful to know that our central location made it easy for you to enjoy the surrounding restaurants and shopping, while still providing a comfortable retreat to return to. Your kind words and enthusiasm to return mean a great deal to us, and we look forward to welcoming you back in a heartbeat.
The best staff and service I’ve ever experienced in my life so far. They understand your needs without even asking them. Their dedication to work and hospitality is unbelievable
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Guest, Thank you for such an incredibly generous review and for describing our team and service as the best you have experienced. We are especially touched to know that our colleagues anticipated your needs and that their dedication and genuine hospitality made such a lasting impression. Creating intuitive, thoughtful service is at the heart of the Park Hyatt experience, and your recognition means a great deal to our entire team. We sincerely appreciate your kind words and look forward to welcoming you back to Park Hyatt Siem Reap for another exceptional stay.
This hotel is amazing. The staff was fantastic. The hotel was clean and extremely comfortable. Breakfast was great. Location was perfect for seeing Siem Reap.
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Clay, Thank you for your wonderful review and for describing Park Hyatt Siem Reap as a fantastic hotel. We are delighted that you enjoyed the comfort and cleanliness of the property, our excellent breakfast, and the warm service from our team, while our central location made exploring Siem Reap especially convenient. Your kind words are a wonderful encouragement to our colleagues, who take great pride in creating welcoming and memorable experiences for our guests. We sincerely appreciate your support and look forward to welcoming you back to Park Hyatt Siem Reap for another fantastic stay.
Honestly the hotel surpassed my expectations. Staff went out of their way to make my stay special. The food was excellent. And, the hotel was very central to the town.
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Guest, Thank you for your wonderful review and for sharing that your stay surpassed your expectations. We are delighted that our team went out of their way to make your experience special, and that you enjoyed our excellent cuisine and central location in the heart of Siem Reap. Your kind recognition of our colleagues is especially meaningful, as creating thoughtful and memorable stays is at the heart of what we strive to do. We sincerely appreciate your support and look forward to welcoming you back to Park Hyatt Siem Reap for another outstanding experience.
If you are going to stay at this hotel you will not be disappointed. This is such an amazing hotel and the staff are outstanding. From the check in process including welcome drinks and a massage to breakfast and the room itself are all perfect. The staff really make the experience.
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Sarah, Thank you for your wonderful review and for sharing how much you enjoyed your stay with us. We are delighted that you appreciated the warm welcome with our refreshing drinks and arrival massage, as well as your breakfast and room, and that these thoughtful touches helped make your experience so memorable. Your kind words about our team are especially meaningful, as our colleagues take great pride in creating genuine and attentive experiences for every guest. We truly appreciate your recommendation and look forward to welcoming you back to Park Hyatt Siem Reap for another exceptional stay.
I had a very enjoyable stay here. The staff were all warm, friendly and efficient, and they were very helpful with arranging tours and other plans. A special thank you to Mouyee, who really stood out during my stay. She speaks very good Chinese and helped me with many different things. What impressed me most was how genuine and sincere she was. Her kindness never felt scripted or simply part of the job — she truly seemed to care and was always willing to ask if there was anything she could help with. She made my stay feel much more comfortable and personal, and I really appreciated all her help. A lovely experience overall, and I would be very happy to stay here again.
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Charlie, Thank you for choosing Park Hyatt Siem Reap and for sharing such a heartfelt review of your stay. We are delighted to know that our warm, friendly, and efficient team made you feel well cared for, and we are especially grateful for your thoughtful recognition of Mouyee, whose genuine kindness, Chinese language skills, and willingness to assist made your experience feel more personal and comfortable. Your kind words about Mouyee will be shared with her and the wider team, as such sincere recognition is a wonderful encouragement. We are pleased to know that our team could assist with your tours and arrangements, and we sincerely look forward to welcoming you back to Park Hyatt Siem Reap for another memorable stay.
Superb hotel with an excellent breakfast with many fresh options and excellent cooked items. Decor and design around the hotel is excellent
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Carl, Thank you for choosing Park Hyatt Siem Reap and for sharing your wonderful feedback. We are delighted to know that you enjoyed our breakfast selection, with its fresh ingredients and delicious cooked offerings, as well as the distinctive decor and thoughtful design throughout the hotel. Your kind words are sincerely appreciated and provide wonderful encouragement to our culinary and design teams. We look forward to welcoming you back to Park Hyatt Siem Reap for another memorable stay.
Very beautiful hotel with friendly staff and service. When we arrived to check in, we were serviced with refreshing drink options that were all uniquely good. The hotel is beautiful, you could sense it the moment you walked in. My family enjoyed the beautiful pool very much, we took lots of pictures and videos and we didn't know it then but as we were going home we realized it was a major highlight of our trip. My family didn't expect much from breakfest but it ended up being spectacular, everyone's faces had a smile and all were excited. The staff were so friendly, we were a big messy family and they were patient and helpful, always with a smile and made us felt comfortable. Love this place, will definitely guide our friends, family and anyone/everyone else here. Thank you for the good time, please continue to be amazing.
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Kanita, Thank you for choosing Park Hyatt Siem Reap and for sharing such a heartfelt review of your family stay. We are delighted to know that the refreshing welcome drinks, beautiful pool, memorable breakfast, and warm hospitality of our team brought so much joy to you and your family, and it is especially wonderful to hear that the pool became an unexpected highlight of your trip. Your kind words about our team's patience, helpfulness, and genuine smiles mean a great deal to us, and we are thrilled that you and your family felt so comfortable and well cared for throughout your stay. Thank you for your generous recommendation, and we look forward to welcoming you and your loved ones back to Park Hyatt Siem Reap for another wonderful experience.
A Hyatt Globalist Review Park Hyatt was the highlight of our trip. We never stayed at a Park Hyatt before and were simply blown away by the service and attention to detail. The Team at Park Hyatt did an excellent job with my stay. This made our Cambodia stay very comfortable. Service was also swift when needed. I had an absolutely amazing 5 day stay with pure luxury in every area. The attention to detail was pretty meticulate. We were celebrating our Anniversary, and team did an excellent job with our rooms. As a Globalist, The checkin process was very seamless, and they even offered us complimentary welcome drinks- beer etc. I genuinely appreciated the upgrade to suite and also upgrade for the king deluxe room for my dad. The Decorations in the room were very lovely and thoroughly loved the refreshments offered in the room including a delicious cake and a Bayon themed chocolate The complimentary City Tour Tuk Tuk ride is a must do and there is an option to extend it for the entire hour as well. Recommend Mr Vireak -Number 6 The Apsara show dinner was another highlight as the performances were really breathtaking. Me and my family really enjoyed this. I like the location of the Park as well as it fell centered around everything. Pub street was only couple of minutes away along with other attractions I highly recommend the Mango IPA they have on tap here. It was pretty unique. Pool was another highlight as it was an oasis in a very busy part of city. I highly recommend the steam room as well. It was a very unique Steam Pod Hotel had many activities, but we didn’t get a chance to do them. Also recommend checking Relax Spa near the hotel Dining Highlights: •Breakfast: The Spread was very huge. They even had special veg offerings which my parents really appreciated. The Complimentary Coconut water was a huge hit along with the Complimentary massage offered after breakfast. We really appreciated the Local Khmer cusine . My fav were Num Banchok, Bay Moan and Khor Ko. The Khmer coffee both Hot and Cold were real treats as well. • Apsara Dinner: One of the biggest highlights of the trip. Really Amazing performance . we had some amazing drinks with some of the best presenattions I have ever seen and some amazing food as well. This is a must do on your stay. Staff Recognition Mouyee, Mouet ,Kin, Ravi and Pich really helped us throughout our stay. Mouyee is the sweetest person we have ever met. There were many others who helped make our stay comfortable. Truly Appreciate the whole Park Hyatt Team
Park Hyatt Siem Reap, Marketing at Park Hyatt Siem Reap, responded to this review
Dear Valued Guest, Thank you for sharing such a heartfelt review and for choosing Park Hyatt Siem Reap to celebrate your anniversary. We are truly honored that your first Park Hyatt experience became the highlight of your journey to Cambodia, and we are delighted to know that our personalized service, thoughtful anniversary arrangements, suite upgrade, culinary experiences, wellness facilities, and curated activities all contributed to a memorable stay for you and your family. Your generous recognition of Mouyee, Mouet, Kin, Ravi, Pich, and the entire team means a great deal to us, and we will be delighted to share your kind words with them as they embody the genuine hospitality we strive to deliver every day. It was our pleasure to be part of such a special celebration, and we sincerely look forward to welcoming you and your family back to Park Hyatt Siem Reap for another exceptional and enriching stay.
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