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Owner Response

We’re traveling around Asia in January and February. Siem Reap is our most anticipated stop as we’ve been wanting to check off Angkor Wat off our bucket list. Angkor Wat did not disappoint. Staying at the Park Hyatt made our visit unforgettable. We will surely be talking about this leg of our trip for a long time. At check-in, we were offered beverages and neck and shoulder massage. Free 10 minute neck and shoulder massages are also offered in the morning during breakfast along with traditional Khmer coffee and waffles. After coming back from touring we relaxed by the pool where service was also great. Late afternoon, we enjoyed hanging out in The Living room to have drinks. Their happy hour prices were great bargain! By early evening there’s a traditional Khmer dance show that ties the day’s experience in a neat bow. We stayed for four nights and the days went fast. We were upgraded to a Standard Suite with my Globalist status. The room had a large living room, a powder room, a walk-in closet and a wet bar. The hotel is conveniently located in town, a few blocks from the night market and famous pub street. We enjoyed dinners at the hotel and also sampled a couple of restaurants in town.

Angkor Wat is a must see and Park Hyatt is the best hotel in town

Here is an overwhelmingly positive, all-praise review you can use or post as-is:

An absolutely flawless experience from start to finish. Park Hyatt Siem Reap is the definition of understated luxury, refined elegance, and world-class hospitality. From the moment you arrive, every detail feels intentional, calm, and beautifully curated.

The design of the hotel is stunning—modern yet deeply rooted in Cambodian culture, with serene lines, natural light, and a sense of quiet sophistication throughout the entire property. The atmosphere is peaceful and exclusive, offering a true sanctuary after a day exploring Angkor.

The rooms are exceptional: spacious,  luxurious, tranquil, and incredibly welcoming.

Service is truly outstanding and sets this hotel apart. The staff are warm, attentive, intuitive, and genuinely kind. Every interaction feels personal, seamless, and sincere. They anticipate needs before you even realize them, creating an experience that feels effortless and deeply memorable.

The dining experience is superb. Breakfast is a highlight—beautifully presented, diverse, fresh, and indulgent without being overwhelming. Every meal reflects exceptional quality and care, with flavors that are both refined and comforting.

The pool area is a masterpiece of calm and elegance—quiet, beautifully designed, and perfect for relaxation. The spa is equally impressive, offering a deeply restorative experience in a serene and luxurious setting.

Location is ideal—perfectly positioned in the heart of Siem Reap while still feeling secluded and peaceful. It offers effortless access to temples, dining, and shopping, yet always feels like a calm escape from the outside world.

Park Hyatt Siem Reap exceeds every expectation. It is not just a hotel, but an experience defined by beauty, grace, and impeccable service. A truly exceptional property that leaves a lasting impression and sets the standard for luxury hospitality. Highly recommended in every possible way.

A must stay in Siem Reap!

From the very first moment, Park Hyatt Siem Reap delivered an outstanding experience. Check-in was unforgettable: a short relaxing massage, a fresh coconut, and an immediate feeling of relaxation set the tone for our stay.

The service throughout the hotel was truly top notch. Every staff member we encountered was incredibly friendly, attentive, and highly professional, making us feel genuinely cared for at all times.

The property itself is beautifully maintained and perfectly located, offering easy access to the city while still feeling like a peaceful sanctuary. Our rooms were upgraded on arrival, and the condition, comfort, and overall ambiance made us very happy.

The breakfast was another absolute highlight. It feels like walking through a small local market, with a fantastic variety of high-quality dishes, excellent service, and even another brief massage to start the day perfectly.

Overall, Park Hyatt Siem Reap combines top service, a wonderful atmosphere, and unbeatable food. A truly memorable stay and a hotel that can be highly recommended to any traveler visiting Siem Reap.

Exceptional Oasis in the Heart of Siem Reap

Best hotel experience in Cambodia. Impeccable service. Property and service can’t be faulted. Wonderful team in every department.

Impeccable hotel in Cambodia. Puts Raffles Phnom Penh to shame!

The hotel is beautiful and goes beyond on many levels. Our room was spacious and beautifully appointed with welcome gift and many nice gestures throughout our stay. 

The breakfast is really nice and the common area has many activities, apart from the usual live cooking stations, such as massage, vendor for souvenirs and handicrafts, pottery and painting activities. 

There are activities and excursions throughout the day out of which we enjoyed tremendously - Buddha Blessing & Petit Chef. Both were amazing experiences run well by the staff: Kouron and Kim San. 

We were impressed by all members of the staff that we interacted with, from the General Manager to each and every member of the staff. They were always friendly and prompt in response to our queries and requests without fail!

However, we would like to specially mention Chef Kim San who went out of his way to make us feel at home. On our second night, we were quite tired from excursions and wanted a simple meal in the room. Chef Kim San went out of his way on a very busy night to cook an Indian dish not on the menu for us and made it just perfect. It was truly taste of home for us!

On the third night, we wanted to enjoy the Petit Chef experience and we were accommodated at last minute by him and his team. He also modified the vegetarian menu on our request minutes before the event. The dishes served were delicious and testament to his skill as master chef but also understanding of flavour profiles to build imaginative and diverse menu!

Perfect location to stay in Siem Reap

My family and I stayed at the Park Hyatt Siem Reap for four nights over the Christmas holiday. The hotel really nails the balance of western amenities and comfort and authentic local charm. Every night at the restaurant, our kids participated in the candle boat ceremony and watched the dancing.

We also did two hotel-scheduled events: gingerbread house making, and the local noodle making tour, both hosted by the baker Sarath. He did a fantastic job of catering to our children, and they really enjoyed the local experience.

Perfect balance of luxurious comfort and local charm

One of the best Hyatt properties I’ve stayed in throughout my world travels. Breakfast and customer service was exemplary.

One of the best

Excellent service (with very good customer care and support), very good d food (with a surprisingly breakfast), accommodation and location (very close to all the major city attractions).

Excellent and recommended stay at Park Hyatt Siem Reap!

Park Hyatt Siem Reap in my opinion is one of the best city hotels under Hyatt Portfolio. Customer service is simply at next level right from checkin to dining and pool services. The evening candle ceremony and Apsara dance was a beautiful experience. We had the vegeterian dinner and I would say they have plenty vegeterian options and all the dishes were tasty and good portion. We had slightly off experience at the breakfast but its a minor human error which anyone can make on a bad day. Fresh water pool is top notch with a good pool food and beverages menu .
We will surely stay again when in Siem Reap again

Relaxing atmosphere at the center of city center

Faultless. As good an hotel as we’ve ever stayed.  
Beautiful property. 
Well trained staff who seemed to anticipate what we needed before we knew we needed it!

As good an hotel as we’ve have ever stayed

<p>バンコクのお寺めぐりや、メルボルンのギャラリー散策など、アジア太平洋地域でさまざまな魅力・味・物語を発見してみては。今なら最大15%オフ――アジア太平洋地域の参加ホテルで、2026年1月8日から3月31日までのご滞在をご予約ください。会員様なら、さらにお得な料金と無料の朝食をお楽しみいただけます。</p>

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