A quiet and beautiful gem of a hotel, tucked in a quiet neighborhood steps away from Via Veneto and Villa Borghese. The staff is incredibly attentive and caring; the rooms are neat and comfy (ask for a room with a balcony!); and the restaurants offer delicious locally-sourced food. The breakfast is an experience all to itself.
Great Hyatt property in a quiter part of Rome. A nice botique hotel that is close enough to everything to walk or get a cheap cab, but away from a lot of the noise and bustle. The staff were great, and helped us with cabs, directions, and anything we needed in the hotel. The rooftop restuarant is reasonable and has a great view. There is a singer nightly, and the food is good. It was a great value for Hyatt points if you have them, but we would stay there again either way. After we checked out, we realized we had left a pair of prescription glasses in the cab the hotel arranged for us. When we realized this, we called the hotel in a panic, and the gentleman at the front desk called the taxi company, got ahold of the driver, who brought the glassesback to the hotel, where we were abe to get them back within an hour without missing our train. We can't thank the hotel enough for the extra effort they put in!
As a loyal Hyatt customer, I was really looking forward to my stay at The Tribune in Rome. Unfortunately, this turned out to be one of the most disappointing hotel experiences I've had. We booked a two-night stay and used a suite upgrade award. However, when we checked in, we were assigned a tiny room on the first floor, right next to the staircase and a storage room. We were honestly shocked when we walked in. My husband even said it looked like a basement. I immediately went back to the front desk and showed them my reservation confirming the suite upgrade. To my surprise, they claimed it wasn't showing in their system and that they needed to contact Hyatt to verify it. Even more ridiculous, they initially told me that because it was Sunday, they wouldn't be able to confirm anything until the next day. I told them that was completely unacceptable. I had booked and confirmed a suite, and I shouldn't have to spend a night in the wrong room because of their internal system or communication issues. After going back and forth with the front desk, they first asked us to wait another hour, then changed it to 30 minutes. Eventually, we were moved to the correct room. I was extremely frustrated by that point. I've stayed at many Hyatt properties, and I've never experienced such an unprofessional check-in process. Unfortunately, the problems didn't stop there. On our second day, after a long and exhausting day exploring Rome, we returned to find that our room keys no longer worked. Since the hotel only has one elevator, my husband had to go all the way back downstairs to get a new key while I waited outside our room for about 20 minutes. It was incredibly frustrating, especially after such a tiring day. Then came the final disappointment. Since we had an early morning flight, we specifically requested a 5:30 AM wake-up call the night before checkout. The lady at the front desk assured us that it was arranged and even promised that someone would knock on our door if we didn't answer the phone. Guess what? No call at 5:30 AM. Thankfully, I didn't fully trust them and had set my own phone alarm. By the time we had already gotten ready and were about to leave the room, the phone finally rang — at 5:50 AM. Twenty minutes late! Imagine if we had actually relied on their wake-up call to catch our flight. I'm really not a picky traveler, and I rarely leave negative reviews. But the number of issues we experienced during just a two-night stay was honestly unacceptable. The rooms are also extremely small, even the Junior Suite we were eventually moved into. The service was mediocre at best, and the overall experience simply did not justify the price or its Category 6 Hyatt classification. In my personal opinion, this hotel feels more like a Category 3 property than a Category 6. I would not stay here again. Sharing my experience so other travelers can make an informed decision.
I would like to thank Myro for such a warm welcome and support. Hotel is very clean, gym is perfect, location is great, walkable distance to all attractions.
Service in food were outstanding, check in process very smooth. They had every imaginable food type you wanted for breakfast. roof type bar was quiet and so delightful
Location is a few miles from main attractions, and provides a quiet atmosphere to retreat to in the evening. Taxi stand is nearby but we could never find a taxi. Ubers also seemed hard to get due to a rainy weekend. Good news though, - you'll get your 20K steps in! Rooms are odd in shape and have a lot of wasted space. Booked through AMEX and didn't really feel like a Hotel Collection type of property. Was a bit shocked. Indian-owned pizza place that plays loud music is located across the street. They also have these 3' tall light-up mushrooms (no I wasn't hallucinating) out front that project a lot of light. Be prepared for a rave party (with light-up mushrooms) outside your window. Wasn't sure to laugh or cry! Fantastic rooftop bar. Great views of Borghese gardens, and the skyline. Food was great too. Staff was pleasant but we had to chase down toilet paper. They left 1 roll for 2 people for a 4 night stay. There was a backup box of Kleenex to save the day!
We loved the location - away from the crowds, but a short walk to all the sites! The neighborhood had great restaurants. The staff at the hotel was superb and helped us with recommendations throughout our stay. They bent over backwards to make sure we had a memorable visit!
We had such a wonderful stay at The Tribune Hotel! The hotel was beautiful, exceptionally clean, and had great amenities that made our stay very comfortable. What truly stood out, though, were the two people at the front desk. They were absolutely incredible! From the moment we arrived, they were so warm, welcoming, and genuinely friendly. They went out of their way to make us feel comfortable and taken care of, and their kindness really made our experience special. It’s not often that hotel staff leave such a lasting impression, but these two truly did. We would happily stay at The Tribune again and highly recommend it to anyone visiting Rome!
Beautiful room and view in a wonderful and convenient location. Our room was upgraded upon arrival. Check in was great and staff were helpful and welcoming.
The location is great and the customer service as well. Thr breakfast was also worth it. The room cleanliness and beds were very comfortable. My main issue was that it was way to expensive for that it is. There is only one tiny elevator which is a challenge during check in and check out times.
Mostrando10 recensioni dal 30 settembre 2026.