Frequently Asked Questions
FAQs
Hotel Experience & General Information
Hotel Kabuki is located in San Francisco’s historic Japantown in the very center of San Francisco, near the Fillmore District and Pacific Heights.
Hotel Kabuki blends modern design with Japanese influences, offering a boutique hotel experience in the heart of San Francisco’s most eclectic and exciting neighborhoods.
The hotel is deeply rooted in Japantown’s heritage and draws inspiration from the iconic Fillmore District. We are surrounded by jazz clubs, karaoke bars, an incredibly culinary arts scene, and boutique shopping in one of San Francisco’s trendiest neighborhoods.
Hotel Kabuki welcomes all types of travelers with amenities tailored for families, couples, solo travelers, and business guests. We welcome the entrepreneurial, the avant-garde, and the adventurers. Come as you are.
Check-in is at 3:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request.
A daily destination fee of $35.00 plus tax (subject to change) is applied to each room of your stay in order to provide services and amenities which enhance the guest experience. Learn more here.
Yes, luggage storage is available at the front desk.
Yes, guests may send packages to the hotel. Please contact the front desk for labeling instructions.
Rooms & Amenities
Hotel Kabuki offers 225 rooms and suites, including some with views of the courtyard or city skyline.
Room categories vary by size, view, and amenities. Suites offer additional space and upgraded features.
Yes, rooms include ergonomic workspaces, fast Wi-Fi, and ample outlets.
Yes, hypoallergenic options are available upon request.
Yes, daily housekeeping is provided and can be tailored to guest preferences.
Yes, all rooms include a mini fridge.
Room service is not offered on property, but HAIBU and Nari provide excellent on-site dining options.
Yes, rollaway beds are available upon request for an additional fee.
Yes, the hotel offers ADA-compliant rooms and facilities.
Parking, Travel & Transportation
Yes, self-parking is available on-site at the Japantown Mall garage for a daily fee.
Yes, the hotel is centrally located with easy access to Muni and BART transit systems. The hotel is in the center of the city with easy access to Union Square, the Financial District, SOMA, and Fisherman’s Wharf.
San Francisco International Airport (SFO) is the nearest major airport and can be easily accessed by rideshare services or public transportation.
No, shuttle service is not provided, but our staff can assist with transportation recommendations.
Guests can use rideshare apps, taxis, nearby public transit stops, or the infamous cable car. First time visitors to San Francisco will enjoy the chance to use WAYMO for a self-driving car experience. There are also LYFT e-bike stations right on our block.
Yes, many popular destinations are within walking distance, and Hotel Kabuki’s centralized location puts you in the center of it all.
Bicycle rentals are available nearby. Inquire at the front desk for recommendations.
Valet parking is not currently offered.
Yes, EV charging stations are available in the parking area.
Hotel Facilities
Hotel Kabuki does not have a spa, but guests can reach out to the front desk for alternative options.
Hotel Kabuki does not have a pool.
WiFi & Digital
Complimentary high-speed internet is available throughout the hotel. Premium upgrade options are available.
Yes, rooms feature smart TVs with streaming capabilities.
Yes, digital check-in and key services are available via the World of Hyatt app.
Families & Groups
Yes, connecting rooms and family-friendly suites are available.
Cribs and highchairs are available upon request.
Yes, Hotel Kabuki offers event spaces for weddings, meetings, and group gatherings.
Pets
Yes, Hotel Kabuki is pet-friendly.
- 1–6 nights: $100 per stay
- 7–30 nights: $200 per stay (includes cleaning fee)
- Maximum 1 pet per room
Yes, dogs are welcome under the pet policy guidelines.
Yes, service animals are welcome and not subject to the pet policy.
Accessibility
Accessible rooms, entrances, restrooms, and parking are available.
Yes, service animals are welcome. No documentation is required.
Booking & Policies
Cancellation policies vary by rate and booking channel. Please refer to your reservation details.
Yes, World of Hyatt members enjoy exclusive benefits and rewards.
Yes, contact the hotel directly for groups of ten or more rooms at sfojd-rfp@jdvhotels.com.