Reviews
Looked so promising but missed the mark!
Champagne greeting was wonderful! Unfortunately we were unable to experience the pool due to overcrowding. Restaurant/ bar service was horrible and rude. The food was delicious! Stay/ staff was clean and friendly. Just disappointed overall with not being able to enjoy our romantic getaway at the actual hotel we stay at. No pool and rude restaurant server really put a damper on our stay.
Rachel B,
August 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewDear Rachel, Thank you for taking the time to review your stay with us. We would like to apologize that your stay did not meet expectations and that you had issues with the restaurant service provided. Your comments have been communicated to our hotel's management team for review and to help better our location. We truly appreciate the time you have taken to leave your feedback; we hope to have the pleasure of welcoming you back in the near future. Kind regards, Ciara
Horrible
We had an horrible experience. Gnats on our dinner and in restaurants. Double charged for stay. Had luggage removed from room for being a few minutes late at checkout.
Sylvia C,
August 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewHello Sylvia, Thank you for adding your review of our Tommie Austin. I am so sorry to see see there were gnats in the restaurant, you were double charged, and that your luggage was removed from your room. Feel free to email us at propertyreviews@hyatt.com with a copy of this review and your stay details. I look forward to hearing from you. Best Regards, John
10/10
Best hotel in Austin. The hotel is right next to 6th street. Very beautiful inside and outside around. I come here every try time I’m in Austin.
Kialuv,
July 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewHello Kialuv, Thank you for the perfect 10/10 and your kind words! We’re so happy to be your go-to hotel every time you’re in Austin. It’s great to hear you love our location and beautiful surroundings. Can’t wait to welcome you back again soon! Warm regards, Rebecca Guest Experience
Fave Austin Hotel
My go to place in Austin! Great staff, rooms, and pool! Front desk and check in is a breeze and it’s walking distance to a lot of great dining!
Linda L,
July 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewDear Linda, Thank you for your five star review. We are thrilled to hear that you enjoyed your stay with us. Thank you for your recommendation. We look forward to welcoming you back soon. Best Regards, Kari
Nice hotel with a free exceptions
Rooms were more like the size of a closet and 60.00 a day valet was not expected and a ridiculous price. The toilet is literally in the shower
jahnp2020,
July 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewDear jahnp2020, Thank you for taking the time to review your past stay with us. We appreciate you choosing to stay with us but apologize that the stay did not meet expectations due to issues with the room condition. If you would like help addressing these concerns please send a detailed message including dates of stay and the first and last name the room was booked under to propertyreviews@hyatt.com. We thank you for choosing to stay with us and hope to have the opportunity to welcome you back. I hope you have a great day! Warm Regards, Shelly
Overall great!
Great location! Hotel and room is clean. Our room was a little smaller than we expected but it was still great! Love all the restaurants!
Theresa T,
July 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewHello Theresa! Thank you for your feedback! We’re glad you enjoyed our great location and found the hotel and your room clean. We appreciate your understanding regarding the room size and are happy it still met your needs. It’s wonderful to hear you loved the nearby restaurants—our area really is a food lover’s paradise! We look forward to welcoming you back for another great stay soon! Warm Regards, Travis
Solo travel elevated!
Fabulous property for a solo traveler! Tucked within the Thompson Austin, tommie featured amazing attention to details throughout the room, very helpful staff, and total access to everything throughout the “host” hotel.
Halprice,
July 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewGreetings, Halprice! Thank you for your review! We are glad to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon! Best Regards, James
Great escape from the Austin heat.
We love Tommie Austin! Friendly staff, great location, luxurious bed and awesome amenities. The place was super clean. The valet was wonderful. The staff at the pool were top notch and there is a great vibe at the pool on the 4th floor. The food from the restaurant there is delicious. I love fish tacos when done right, and theirs were fabulous! And if something is wrong, the staff will make it right. You will find yourself in the heart of the city with lots of entertainment, but you might find yourself never leaving. Great vibe at the rooftop pool and bar. Great escape from the Austin heat.
Donald N,
June 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewDear Donald N, Thank you so much for the amazing review! We’re absolutely thrilled to hear how much you loved your stay at Tommie Austin—from our friendly team and clean spaces to the rooftop pool vibes and those fabulous fish tacos! We truly appreciate your kind words and can’t wait to welcome you back for another unforgettable stay at tommie Austin! Warm regards, Candace
Just vanilla
Just an okay stay... nothing special and nothing terrible... except the food at the Mexican restaurant. Oddly the toilet was in the same stall as the shower. Not sure how hygenic this is... and definitely weird. Bed was uncomfortable after a night' sleep.
Rob W,
June 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewDear Rob, I personally want to thank you for being our Guest here at Tommie Austin. I truly appreciate your feedback in regard to toilet and shower location as well as bed comfort. I value your time and review and do hope we get the chance to welcome you as our Guest again in the future. You are appreciated! Michaela
Great conference/summit venue!
Excellent service - innovative room design, immaculate, lovely hotel front desk sitting area and friendly staff. Enjoyed this place for conference venue and stay in mid-May. Enjoyed the food prep and setup and standing and mingling areas were perfect for our need!
Daniel L,
May 2025
Hyatt Hotels and Resorts, Other at Tommie Austin - Jdv By Hyatt, responded to this reviewGreetings Daniel L, Thank you for the feedback and rating! We appreciate you for choosing to stay with us here at Tommie Austin. We are glad to hear that you enjoyed the food, setup and the customer service provided by our staff. We hope to have the opportunity to welcome you back for another amazing stay. Best wishes, Tania