Hotel Policies, Richmond, VA | Hyatt Select Richmond / Chester
FAQs
General FAQ
Hyatt Select Richmond / Chester offers modern, efficient suites designed for short and extended stays, featuring flexible room layouts, convenient amenities and easy access to Richmond, Fort Gregg-Adams and local dining and retail areas.
Located near historic Chester and the greater Richmond region, the hotel provides convenient access to Civil War battlegrounds, scenic parks and local restaurants that highlight the area’s culture and heritage.
The property is ideal for business travelers, military visitors, families and guests seeking an affordable and comfortable stay with streamlined services.
Check-in begins at 3 p.m. and checkout is at 12 p.m.
Yes, luggage storage is available for guests arriving early or departing later.
Yes, guests may send packages to the hotel. Please include your full name and arrival date.
Rooms & Amenities
Guest rooms feature efficient layouts and modern design, offering king or queen bed options, dedicated storage, lounge seating and flexible workspace amenities.
Yes, rooms include a multipurpose desk area, accessible outlets and complimentary Wi-Fi.
Yes, standard in-room amenities include a minifridge and a microwave.
A flexible housekeeping schedule is provided to meet guest needs, with additional service available upon request.
Cribs may be available upon request. Rollaway beds are not typically offered.
Parking, Travel & Transportation
Yes, complimentary self-parking is available on-site.
EV charging may vary by property; please contact the hotel for current availability.
Shuttle service is not offered. Guests may use rideshare, taxi or personal transportation.
Richmond International Airport (RIC) is approximately 20–25 minutes from the hotel.
Dining and retail options are nearby, with major Richmond attractions accessible by car.
Hotel Facilities
Yes, a fitness center is available for guest use.
The hotel offers a seasonal outdoor pool open from late May (Memorial Day) through early September (Labor Day).
Reservations are not required. The hotel offers a grab-and-go market and daily breakfast.
Limited meeting space may be available. Please contact the hotel directly for details.
WiFi & Digital
Yes, complimentary Wi-Fi is available throughout the property.
Guest rooms include HDTVs compatible with personal streaming services and device connections.
Families & Groups
Connecting rooms may be available upon request and based on availability.
Cribs are available on request, and the hotel’s open lounge spaces are family-friendly.
Yes, group room blocks and extended-stay accommodations can be arranged with the hotel.
Pets
Yes, pets are welcome at Hyatt Select Richmond / Chester.
A nonrefundable pet fee applies. Up to two dogs may stay per room, with combined weight limits and cleaning fees determined by stay duration.
Accessibility
The hotel offers accessible parking, elevators, routes and guest rooms with mobility and communication accessibility features.
Yes, service animals are always welcome at no additional charge.
Booking & Policies
Cancellation policies vary by reservation type. Please review booking terms for details.
Yes, guests can earn points and enjoy benefits through World of Hyatt.
Yes, corporate, government, group and extended-stay rates may be available.
Early check-in may be available depending on room readiness at arrival.