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Fantastic location, great complimentary shuttle service to Shinjuku and the rooms were fantastic and modern. Highly recommend.

Excellent location, fabulous breakfasts, lovely clean room with amazing views across the city. Strong recommendation.

Amazing hotel, very beautiful and clean staff is very attentive and helpful they will guide you and help you with your questions, include breakfast with your stay you will not regret it

Excellent hotel. Stayed 4 times in 2 years. The breakfast has been redone and is much improved. Quiet location, but the shuttle bus gets you to Shinjuku Station in about 5 minutes. Tip: If you miss the Hyatt one on the way back, grab the Hilton one and walk across the street. If you're running, the park across the street is handy too.

Excellent hotel staff. Club breakfast is very good and it is nice to have snack options throughout the day. Our room was comfortable but felt a little dated, though we appreciated the coffee/water refresh every day. If you want a convenient, quieter part of the city, the location is fantastic.

Hotel was well maintained and breakfast buffet was delicious. All staff was very helpful. Room is very clean. Subway access just next to the hotel.

Hyatt Tokyo had a beautiful 2 story lobby. The Teppanyaki dinner was amazing at their restaurant. The breakfast had lots of selections. The rooms are typical of any Hyatt hotel, but they were clean and not worn out at all. Good view from my window.

Worst Hyatt ever. The manager wasted my time when he could not confirm the breakfast paid through the app. I ended up paying more than I should. And he’s not even sorry.

Well located hotel. We like that it is "close" to the core Shinjuku entertainment area without being right in it. There's some calm in this part of the area - but easily walkable. And getting to subways/metro also quite walkable including one station practically in your basement. Improvements to the hotel were noticeable from prior stays. We'd have no hesitation returning on our next trip.

Lovely hotel, with charming staff, anxious to help with any need. Superb breakfast with great variety of very fresh foods. Pace yourself and don’t rush the experience. A little far from the main station but otherwise excellent.

Excellent place, location may be farther from Shinjuku station, there is a shuttle that can be utilized, but we opted tonuse the Belts. Theres a going to and from the statiom just a block away. Otherwise, its a beautiful hotel with a wonderful staff. Will definitely come back.

Excellent hotel, with best amenities, top breakfast and food options and staff everywhere is awesome. The location is ideal for both business and tourism. Hotel has free shuttle to Shinjuku station and shopping area.

The location is perfect, the shuttle take you to the shinshuko Station, then you can go to many places, atmosphere was great was not overcrowded, the bar and restaurants very nice and the lobby great design, my room had a beautiful view for the city

Rooms and hallway were dated but everything worked very well in the room and it was very clean. We booked and suite and it had plenty of room. We did appreciate that the lounge was open all day. Breakfast was good and staff was very helpful. Note that for a hotel this size it does lack a pool. My kids were disappointed in that fact. Lobby is very beautiful and staff was very nice and helpful.

The staff were simply amazing. The manager at the breakfast restaurant Fabio San, and his staff went above and beyond to make us feel at home. The food was plentiful, delicious and had such a wide variety to chose from. The rooms were super comfortable, with a great view and smack at the center of everything. We loved our stay very much and would definitely recommend it to anyone who is looking for a hotel in Japan. Bravo. Arigatou gozaimashita! Special thanks to Mr. Fabio San.

. As a World of Hyatt guest, I did not feel valued or recognized, and it felt as though the team was indifferent to our occasion and presence. While Grand Hyatt Tokyo has a strong reputation for high standards, our experience felt impersonal and uncared for during a time there total 8 nights

All the staffs are very attentive and fluent in English which was a great plus for our stay. Rooms are spacious, clean and comfortable. They also provide shuttle service for every half hour to Tokyo Station.

A great hotel well located in Tokyo with impecable rooms and service. One of the highlights to our trip to Japan was drawing the curtains in our room and being greeted by the sight of Mt Fuji. A memory to last a lifetime.

Hotel staff was excellent and helpful. Clean and spacious rooms. This was a great location. Close to train stations and shopping.

The Hyatt Regency is perfectly located in the heart of Shinjuku, yet away from the hustle and bustle. It’s surrounded by greenery, and the train station is just a short walk away. The staff are very friendly and helpful. We were able to check in early, which was great after our long flight. The breakfast was very good and delicious. We left something behind when we checked out, and the staff were very helpful and sent it to us. We would definitely come back and highly recommend this hotel.