Avis
Excellent stay
A very nice hotel. A little outside of the city center, but easily accessible by metro. Nice room with a great view of the Eiffel Tower, especially at night! Awesome breakfast buffet, complete with omelet station.
Excellent location and Eiffel Tower View
Excellent location, very clean hotel and service is amazing. We just love everything about this hotel. Highly recommended.
We Left World of Hyatt Because of This Hotel
At $400 US per night, you would expect a hotel that was clean and well-maintained. Our experience revealed this hotel to be anything but. Upon arrival, we found hair from a previous guest in our bathtub, and the sink backed up almost completely in less than two minutes (less time than it takes me to shave). The dark wood furniture that looks so good in the pictures was nicked in multiple places and hadn’t been repaired. We raised these issues with the hotel and they not only took over 24 hours to fix the sink, but when they did, their maintenance person left our towels on the toilet and a mess under the sink. (Fun to come back to after a day in Paris.) On top of that, the rooms themselves are very poorly designed. The tub/shower is gives you less tjwn 24” of shoulder room, they did a curtain instead of glass, so your wet skin is constantly getting stuck to that, and some genius decided to put the shampoo/conditioner/body wash dispenser on the long wall of the tub/shower, cutting into your shoulder room even more. This hotel is the reason we will no longer pursue World of Hyatt points.
GREAT LOCATION, VIEWS, SERVICE exceeded all expectations !
The location , the service , the lounge view and my personal suite view of the Eiffel Tower and Arc de Triomphe was AMAZING. Completely exceeded our expectations !!
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Dear Guest, Thank you for your wonderful review! We are delighted that our location, service, and the stunning views from your suite exceeded your expectations. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay in Paris ! Kind regards,
Highly recommend this hotel for superior service
Prior to check-in, I had a fall in the street outside the hotel, dislocating my shoulder. Maxime Marcelli, Concierge, responded outside, summoned paramedics, and stayed with me until an ambulance came to transport me to the hospital. He then had our luggage delivered to our room while I was at the hospital. He also assisted when we inadvertently left belongings in the safe upon check-out. His assistance and attention to detail was very much appreciated during a difficult time. The hotel was spotless and all staff very professional.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we trust you are doing better now. We will definitely share your appreciation with Maxime! We look forward to the opportunity of welcoming you back in the future, With best regards,
Excellent Hyatt Property in Paris
Excellent hotel. The sky bar and lounge were fantastic and provided great views of the Eiffel Tower. All of the staff were friendly and provided great service.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
Never hesitate to stay here
Outstanding hotel with clean rooms and great views of Paris. Also very central to great food and attractions. Club Level access is also well worth the extra expense.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
Paris at Its Best: Exceptional Service, Comfort and Spectacular Views
My wife and I had a wonderful five-night stay at the Hyatt Regency Paris Étoile, and the experience was exceptional from beginning to end. The hotel’s location is excellent, close to the Arc de Triomphe and with convenient access to everything Paris has to offer. But what truly made our stay memorable was the outstanding level of customer service. Every member of the team we encountered was professional, welcoming, attentive, and genuinely interested in making our stay special. The consistency and warmth of the service throughout our five nights were remarkable. The Regency Club was undoubtedly one of the highlights. The quality, variety, and presentation of the food and beverages were superb, both at breakfast and during the evening service. Combined with the attentive staff, it made the Club a wonderful place to begin and end each day. And then there is the view. The panoramic views of Paris from the Regency Club are simply spectacular and truly unique. Sitting there with a glass of wine in the evening while looking across the Paris skyline is an experience we will remember for a long time. Our room was equally impressive—extremely comfortable, quiet, impeccably maintained, and a perfect place to relax after spending the day exploring Paris. The quality of the bed and overall comfort of the room made our five-night stay particularly enjoyable. The Hyatt Regency Paris Étoile delivered exactly what we value in a great hotel: exceptional service, excellent food and beverage, comfortable accommodations, a fantastic location, and an unforgettable view of Paris. My wife and I thoroughly enjoyed our stay and would absolutely return. A special thank you to the entire team for making our time in Paris so memorable. Highly recommended!
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We will definitely share your appreciation with our colleagues at the Regency Club who strive to provide exceptional service. We look forward to the opportunity of welcoming you back in the future, With best regards,
Ideal for a Business conference
Great hotel for conference. Conference food was amazing. The staff are friendly. Breakfast does have long queues, perhaps can open additional entrances for breakfast customers.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We do apologize for the queue at breakfast which may have altered your comfort. We look forward to the opportunity of welcoming you back in the future, With best regards,
Don’t go for the breakfast
The breakfast experience left a lot to be desired. Ok the first day the queue to get a table at breakfast lasted a good 20 minutes and the queue only grew behind me so I’m not sure how long some people had to wait. When reaching the end you then as a person eating alone had to share a communal table. Eating elbow to elbow next to others.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
First of all, thank you very much for rating and commenting your stay and particularly your breakfast experience. I would like to sincerely apologize for the shortfalls in our services, which do not represent our usual standards. At Hyatt, we pride ourselves to offer every guest the highest standard of service and hospitality and we have failed to do so on this occasion. We are addressing this matter with our team and are taking the necessary measures to ensure that such situation does not reoccur. It will be our pleasure to have another opportunity to welcome you to our hotel and in the true Hyatt hospitality. Sincerely,
Best stay at the Hyatt Regency Paris Etoile
Excellent hotel location, very clean rooms and excellent check in service by Vassilios Breakfast is excellent with many fresh varieties
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We will definitely share your appreciation with Vassilios! We look forward to the opportunity of welcoming you back in the future, With best regards,
Excellent
Highly recommend hotel. Very helpful and professional staff. Food is quite good. Room had the required amenities and was of decent size. Ask for a high floor with views of the Eiffel Tower.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
Excellent stay in a great location
I had a great stay at the Hyatt Regency Paris Étoile. The rooms were superb, and the bathrooms and other facilities were very nice. The location was also convenient for getting around the city. I would happily stay here again.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
Wonderful experience with the family!
Amazing! Very clean! Lounge access was perfect but the cherry on top was the view! Wish the room could have been a bit bigger for our family, but we were able to make it work! Location was ideal, as it was a quick walk to a large metro station! Loved it! The view from the room and lounge made it very special!
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
Do not recommend
My husband and I had a terrible 3 night stay at Hyatt Regency Etoile. We stayed 2 nights with Viking adding one night prior on our own. On arrival and after long wait at reception, our room was not ready (understandably) but told we would receive text when ready - we did not. We had a long wait again to get keys and then we were double charged for one night stay. This was later corrected after much conversation and waiting with reception. This hotel needs to streamline their check in process or train reception better. Also it is a long distance from any Paris sights. Some rooms have Eiffel Tower view but for significant upcharge. It is no where near Eiffel Tower. I would NOT recommend this hotel especially for seeing Paris sights.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
First of all, thank you very much for having taken the time to rate and comment your stay, and I would like to sincerely apologize for the shortfalls in our services, which do not represent our usual standards. At Hyatt, we pride ourselves to offer every guest the highest standard of service and hospitality and we have failed to do so on this occasion. It will be our pleasure to have another opportunity to welcome you to our hotel and in the true Hyatt hospitality. Sincerely,
Fantastic stay from check-in to check-out!
We absolutely loved our stay at the Hyatt Regency Paris Étoile. From check-in to check-out, the staff were fantastic: friendly, professional, genuinely service-minded and always welcoming. Everyone we interacted with made a great impression. Our room had an Eiffel Tower view, and it was magical! The huge window really makes the view something special, especially in the evening. The room was clean, comfortable and very well taken care of. I also really appreciated being able to adjust the temperature ourselves. Breakfast was another highlight. There was a huge selection, everything was fresh and delicious, and the madeleines were to die for! We may have eaten far too many of them. :) The gym was also a very pleasant surprise. It was modern, well equipped and a really nice space to work out during the stay. I also loved the scent throughout the hotel. Such a small detail, but it creates a very pleasant and relaxing atmosphere as soon as you walk in. Overall, a wonderful experience. Beautiful views, great breakfast, comfortable rooms, a modern gym and, most importantly, fantastic people. We would absolutely stay here again on our next trip to Paris.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
Great hotel Greet location
Great hotel and location. Easy access to the metro and walkable to many of the sights. The view from the top of the hotel is outstanding.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Nous vous remercions d'avoir pris le temps de noter et commenter votre séjour et sommes ravis de lire que ce dernier vous a plu. Nous espérons vous accueillir à nouveau lors d'une future occasion, Bien à vous,
A true Parisian GEM
great location, best staff (welcoming, helpful, friendly, knowledgable), clean and comfortable room, lounge had a nice view and good snack and drink options. I would come back here again and again and again!
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
Wonderful Stay with Eiffel Tower Views
Great experience, exceeded my expectations. They were accommodating with a last minute request, our room was ready early which I really appreciate after a long travel day, and I loved the Eiffel Tower view.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
Eiffel Tower view amazing!
Stay was for one night and the hotel was chosen for view of Eiffel Tower and dependability of the Hyatt brand. The hotel didn’t disappoint!! 1. The view of the Eiffel Tower was priceless, especially being able to watch the night light show! 2. The service provided by the hotel staff, especially the young lady at the reception desk was personal and exceptional. 3. Breakfast. The selection of entrees was global, paired with a wide variety of juices and desserts made this breakfast one of the best in all my travels!! 4. Room: roomy for Paris, clean and bed very comfortable. Unfortunately the tub was a bit high which made taking a shower (shower head hangs over tub) a bit awkward. Unexpectedly, another one night stay at the hotel was just booked due to a last minute change in itinerary.
Alice Mafaity, General Manager at Hyatt Regency Paris Etoile, responded to this review
Thank you for having taken the time to rate and comment your stay and we are pleased that you enjoyed a comfortable time with us. We look forward to the opportunity of welcoming you back in the future, With best regards,
20 avis depuis 11 septembre 2026 affichés.