Opiniones
Great value for money
Beautiful property, friendly staff, modern rooms, high floor rooms have great city viwes . Everything was perfect. I would stay again if needed.
Fantastic
Excellent location. Staff were very friendly and helpful from bringing luggage to the room to recommendations. Rooms were clean and bed was very comfortable. Will definitely return to this hotel.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you very much for your lovely review and for choosing Hyatt Regency Barcelona Tower. We are delighted to know that you enjoyed our location, the comfort and cleanliness of your room, and, above all, the attentive service provided by our team. It is always rewarding to hear that our colleagues made you feel welcome and were able to assist you throughout your stay, from arrival to sharing local recommendations. Your kind words are a wonderful recognition of their daily efforts and commitment to making every guest feel at home. We truly appreciate your intention to return and look forward to welcoming you back to Barcelona for another memorable stay. Warm regards, Paola Pérez Guest Experience Team Hyatt Regency Barcelona Tower
best hotel in Barcelona
everything was perfect highly recommended to all the friends and colleagues most probably in near future i will be visit again
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you for your wonderful feedback and recommendation. We are delighted to know that everything met your expectations and that you are considering visiting us again in the near future. It would be our pleasure to welcome you back to Hyatt Regency Barcelona Tower and provide you with another memorable experience. Kind regards, Paola Pérez Guest Relations Team Hyatt Regency Barcelona Tower
Excellent Stay, Great Service and Perfect for Our Trip
We had an excellent stay at the Hyatt Regency Barcelona Tower and would definitely stay here again. What stood out the most was the service. Every interaction we had with the staff was great, everyone was friendly, professional, and genuinely helpful. Special thanks to Mara from Guest Experiences, who was wonderful and really helped make our stay feel special. The hotel was very clean and well maintained, and our room was spacious, comfortable, and modern. Breakfast was also very good, with plenty of options and enough variety for everyone. We also had access to the lounge and enjoyed the happy hour, which was a very nice benefit and something we looked forward to. The only thing I would mention for anyone considering the hotel is the location. It is in more of a business area and is not close to the historic or main tourist areas of Barcelona. That said, for our trip it was actually perfect. We had a rental car and wanted to do day trips outside the city, so getting in and out of Barcelona was very convenient. It was also only about a 10-minute drive to Camp Nou, which was a big plus for us since we were in Barcelona for the match. If your priority is being able to walk out of the hotel and immediately be in the Gothic Quarter or around the main tourist attractions, there are more central options. But if you have a car, are planning day trips, or are going to Camp Nou, the location works extremely well. Overall, we loved our stay. Great room, very good breakfast, excellent lounge, and most importantly, outstanding service throughout the hotel. We would happily return.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you for taking the time to share such a detailed review. We are delighted to hear that you had an excellent stay and enjoyed the comfort of your room, the cleanliness of the hotel, our breakfast selection and the benefits of the Regency Club lounge. It is particularly rewarding to know that our team's service made such a positive impression. Your special recognition of Mara from Guest Experiences is greatly appreciated, and we will be sure to share your kind words with her. We also appreciate your comments regarding our location and are pleased to know that it suited your plans, particularly for exploring destinations outside Barcelona and attending the match at Camp Nou. Thank you once again for your recommendation. We truly value your feedback and look forward to welcoming you back to Hyatt Regency Barcelona Tower on your next visit. Kind regards, Paola Pérez Guest Relations Team Hyatt Regency Barcelona Tower
Great service and location
Attentive and friendly staff. Nice breakfast buffet—fully inclusive. Convenient access to airport and cruise terminal.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you for sharing your positive feedback. We are delighted to hear that you appreciated our team's attentive and friendly service, as well as the breakfast buffet. It is also great to know that our location and convenient transport connections contributed to an enjoyable stay. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back to Hyatt Regency Barcelona Tower. Kind regards, Paola Pérez Guest Relations Team Hyatt Regency Barcelona Tower
Best location
We went CEM tennis Academy, and its the best location and there is bus stop outyside of the hotel. public transportation is well conencted. The hospitality was amazing, thanks to Mary and Roger!
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you for your lovely review! We are delighted that our location made it easy for you to travel to the CEM Tennis Academy and that you found the public transport connections convenient. Most of all, we are happy to hear that Mary and Roger made you feel so welcome with their warm hospitality. We will be sure to share your kind words with them, as they will be pleased to know they helped make your stay special. We hope to welcome you back to Hyatt Regency Barcelona Tower on your next visit to Barcelona! Kind regards, Guest Experience Team Hyatt Regency Barcelona Tower
Excellent transition from flight to cruise
The hotel was very conveniently located near the airport and also quite near the cruise port. The two porters who helped us on the way in and out were exceptional. Breakfast was superb with the best croissants I've ever had anywhere, even in France. Was told they are made in house. Just what we needed to recover from a long overnight flight and board our transatlantic cruise.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you for sharing such a lovely review. We are delighted that our location made your transition from your flight to your transatlantic cruise so convenient, and that you were able to relax and recharge after your overnight journey. It is especially rewarding to hear that our porters made such a positive impression with their exceptional service. We are also thrilled that you enjoyed our breakfast and that our homemade croissants stood out, especially among the best you have tasted, even in France! We will be happy to share your kind words with our team. We hope to have the pleasure of welcoming you back to Hyatt Regency Barcelona Tower on a future visit to Barcelona. Kind regards, Guest Experience Team Hyatt Regency Barcelona Tower
So Disappointing!
I am a globalist member of the HYATT. But, the way we were treated was shockingly terrible! They did not offer us basic services that any decent hotel should; forget about hospitality, courtesy, and comfort!
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Mr. K, Thank you for sharing your feedback. We are truly sorry to learn that your experience fell so far short of your expectations, particularly as a World of Hyatt Globalist member. We understand the importance of feeling valued and receiving the level of service and hospitality you expect from Hyatt, and we regret that we did not provide this during your stay. We would appreciate the opportunity to learn more about what happened and address your concerns personally. Your feedback is important to us, and we hope to have the opportunity to restore your confidence in our hotel. Kind regards, Guest Experience Team Hyatt Regency Barcelona Tower
Hyatt Regency Barcelona
A really excellent hotel. Great breakfast buffet with many choices. Great room and nice hot showers. Staff was very accommodating.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you for your kind review. We are delighted to hear that you had such a positive experience at Hyatt Regency Barcelona Tower and enjoyed our breakfast buffet, comfortable rooms, and excellent showers. It is particularly rewarding to know that our team made you feel well cared for throughout your stay. Your feedback is greatly appreciated and will be shared with our colleagues. We look forward to welcoming you back for another excellent stay in Barcelona. Kind regards, Paola Pérez Guest Experience Team Hyatt Regency Barcelona Tower
Great start, it room service almost ruined it.
Very nice facility. Nice room and view, though for the extra $65 I paid for a “high floor” I expected something above the 9th floor when there are 20-something to choose from e from. Room service left A LOT to be desired! Took an extraordinary amount of time to get our order and it was wrong when it arrived. Called RS to advise and they said it would be corrected. Had to call MULTIPLE TIMES to see where replacement order was. Finally arrived about an hour+ when originally notified of wrong order. Meal was comped, so that was nice. All in all would give a score of 7.5 - 8 overall.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Layne, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our facilities, your room, and the view. However, we sincerely apologize for the frustration caused by the room service experience. The delays, incorrect order, and repeated follow-ups required to resolve the issue are certainly not the level of service we strive to provide. While we are glad that the meal was ultimately compensated, we understand that this did not make up for the inconvenience caused. We also appreciate your comments regarding the high-floor supplement, as guest expectations should be clearly met and communicated. Your feedback is valuable and will be shared with the relevant teams to help us improve. We hope to have the opportunity to provide you with a smoother and more enjoyable experience on a future visit. Kind regards, Guest Relations Team Hyatt Regency Barcelona Tower
One great night at a great hotel!
Very nice, updated and contemporary Hyatt hotel. The rooms are very nice and clean. The shower was awesome. Impressive mattress and super comfortable. I have another night reservation at this,hotel when I return from cruise vacation and already looking forward to it. Than k you Hyatt for a great experience.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Mr. A, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay, particularly the comfort and cleanliness of our rooms, the shower, and the mattress. It is a pleasure to know that you are already looking forward to your return after your cruise. We look forward to welcoming you back to Hyatt Regency Barcelona Tower for another enjoyable stay. Kind regards, Guest Experience Team Hyatt Regency Barcelona Tower
Easy stay in Barcelona
The hotel exceeded all expectations in terms of room quality, cleanliness, and ease of check-in. I checked in online ahead of time, and my room was ready at 9:45 in the morning, so we could go in, rest, and then explore all day.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that your experience at Hyatt Regency Barcelona Tower exceeded your expectations, particularly regarding the room quality, cleanliness, and smooth check-in process. We are especially pleased that our online check-in service and the early availability of your room allowed you to settle in, relax, and make the most of your day exploring Barcelona. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regards, Paola Pérez Guest Experience Team Hyatt Regency Barcelona Tower
Okay overall. Wouldn't stay again.
Decent hotel overall. Close to the airport. Lovely buffet breakfast. Close to metro station. Rooms could use an update and are small. Television only in Spanish. Staff unresponsive to complaints regarding television issues. Housekeeping average.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Ms. Crystal, Thank you for taking the time to share your feedback following your stay at Hyatt Regency Barcelona Tower. We are pleased to know that you appreciated our convenient location, proximity to the airport and metro station, as well as our breakfast selection. At the same time, we are sorry that several aspects of your experience did not meet your expectations. We sincerely regret the difficulties you encountered with the television and, in particular, that you felt your concerns were not addressed with the level of responsiveness you expected. We also take note of your comments regarding the room size, room condition and housekeeping service. Your feedback has been shared with the relevant departments for review and improvement. We appreciate your honest comments, as they help us identify areas where we can enhance the guest experience, and we hope you might reconsider staying with us in the future. Kind regards, Guest Experience Team Hyatt Regency Barcelona Tower
Had the Regency Feel - Very Nice Hotel
Great hotel. It is what we would expect from a Regency. Nice layout in room. Clean, comfortable and relaxing. Friendly and helpful staff. Close to the airport, but still easy access by metro or uber to anywhere else important in Barcelona.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you very much for sharing your experience with us. We are delighted to know that Hyatt Regency Barcelona Tower lived up to your expectations of the Regency brand. It is particularly pleasing to hear that you enjoyed the room layout and found your accommodation clean, comfortable and relaxing. We are also glad that our team’s friendly and helpful service contributed positively to your stay. Our convenient access to the airport, together with the metro and taxi services, makes the hotel a practical base for exploring Barcelona, and we are pleased this worked well for you. We hope to have the pleasure of welcoming you back to Hyatt Regency Barcelona Tower on your next visit to Barcelona. Kind regards, Guest Experience Team Hyatt Regency Barcelona Tower
Mediocre
Handy for airport and cruise terminal Area OK but not the best Facilities not as good as advertised - outdoor pool small and unenticing, 24 market not staffed and only a very limited range of packaged goods As we are not big breakfast eaters we were hoping to be able to get some pastries and hot drinks from market - not staffed and no fresh items Had to go to supermarket next door Would only recommend for an overnight staff for airport/cruise terminal convenience
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Guest, Thank you for taking the time to share your detailed feedback following your stay with us. We are pleased that you found our location convenient for both the airport and cruise terminal. At the same time, we are sorry that several aspects of our facilities and services did not meet your expectations. We particularly regret the disappointment regarding our outdoor pool and the 24-hour market. We understand that having convenient access to fresh pastries and hot drinks would have been especially useful when you were looking for a lighter breakfast option. Your comments regarding the market’s availability and product selection are therefore valuable and will be shared with the relevant teams. We also appreciate your honest observations regarding the surrounding area and the overall facilities. Feedback such as yours helps us identify where the guest experience can be improved and where our communication regarding available services can be clearer. We hope that, should your travels bring you back to Barcelona, you will consider staying with us again and allow us the opportunity to provide a more satisfying experience. Kind regards, Guest Experience Team Hyatt Regency Barcelona Tower
Great hotel, especially for few days business trip
Very nice hotel, excellent room in 21st floor with great view towards Barcelona. Breakfast was very good, staff helpful and friendly. Location close to airport.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Thank you for your wonderful feedback! We’re delighted you enjoyed the room, the views, breakfast, and our friendly team. We hope to welcome you back soon!
Overnight airport stop
Chose this hotel as an overnight stay for my next flight home , so it was pretty late by the time we checked in after 1.30 am and the breakfast was pricey so did t do that but walked 3 mins out and found local cafes serving food and coffee . The rooms are beautiful and large but very dark wood and black tiles and mirrors making it very masculine and not very welcoming . The bed and mattress were great and I slept well but first to the heavy dark areas I would t do more than a quick overnighter
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Thank you for sharing your feedback with us. We’re glad you enjoyed the spacious room, comfortable bed, and restful night’s sleep. We also appreciate your comments regarding the room’s design and atmosphere, and will take them into consideration. We hope to welcome you again in the future!
Fantastic
Wonderful nights stay, wish it had been longer!! Staff was excellent from arrival to departure! Room was amazing, hope to go back again soon.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Thank you for your wonderful feedback! We’re delighted you had such a great stay and enjoyed our room and service. We look forward to welcoming you back soon!
Convenient for layover but dated as heck
Dated facility with strange rooms (black marble and mirror clad bathrooms?!) and a musty smell. Convenient for a quick layover - near airport and an easy subway into town.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Thank you for sharing your feedback. We’re glad you found our location convenient for both the airport and the metro. We’re sorry that the room’s design and atmosphere did not meet your expectations, and we appreciate your comments as we continue to improve our facilities.
Excellent hotel and value
Excellent safe location near bus and metro. About 30 min to get yo city attractions. Well maintained hotel. Excellent breakfast and service. Sandra and Mercedes (waitresses) at the restaurant made our day go well every morning at the breakfast with their customer interaction and service.
Guest Relations, Other at Hyatt Regency Barcelona Tower, responded to this review
Dear Sunny, Thank you so much for this excellent review and for sharing your experience with us. We're delighted to hear you found our location safe and convenient, close to bus and metro connections, and that our hotel was well maintained throughout your stay. We're especially pleased to know you enjoyed our breakfast and service. A very special thank you for mentioning Sandra and Mercedes — we'll be sure to pass along your kind words, as they will be thrilled to know their warm interaction made your mornings so enjoyable. Thank you again for your thoughtful feedback. We hope to have the pleasure of welcoming you back on your next visit to Barcelona. Warm regards,
Se muestran 20 opiniones desde 14 de septiembre de 2026.