FAQs

Hyatt Regency Trinidad is a modern, waterfront hotel located in the heart of Port of Spain, overlooking the Gulf of Paria. The property offers 40,000 square feet of flexible event space, the largest in the city, and features stunning waterfront dining, a sleek infinity pool, and a warm Caribbean welcome that blends business convenience with leisure luxury.

The hotel celebrates Trinidadian culture through local cuisine, fresh herbs and spices grown onsite, and locally sourced ingredients. The pastry and spa departments feature locally made chocolate, and guests can enjoy authentic entertainment such as live steelpan performances. The hotel also recognizes national and cultural holidays with themed décor and special food and beverage offerings.

The property caters to both business and leisure travelers, including groups, weddings, corporate events, and family celebrations. With its downtown location, it’s ideal for meetings by day and exploration by night.

Located on the waterfront in the heart of Port of Spain, steps from the city’s business district and cultural landmarks. Within minutes, guests can explore Queen’s Park Savannah, the National Museum, and the “Magnificent Seven” heritage mansions. The hotel is also a short drive to Ariapita Avenue for dining and nightlife, and about 45 minutes from Maracas Beach for a perfect day trip. Our Concierge team is happy to curate local experiences, from city tours to culinary adventures.

The hotel is within walking distance of Port of Spain’s vibrant nightlife. Ariapita Avenue, known locally as “The Avenue,” is less than 10 minutes away and lined with restaurants, bars, and lounges. During Trinidad Carnival, Hyatt Regency Trinidad sits right on the action, near several parade routes and event venues, offering guests easy access while maintaining a relaxing waterfront retreat once the festivities wind down.

Check-in begins at 3:00 PM, and check-out is at 12:00 PM (noon). Early check-in and late check-out are subject to availability. Late check-out between 1:00–3:00 PM incurs a US$50 fee, and between 3:00–6:00 PM incurs a US$100 fee.

No. The hotel is not a resort property, so no daily resort or destination fees apply.

Yes. Guests can arrange luggage storage with the Front Desk, Bell Attendant, or Concierge team.

Yes, packages can be sent to the hotel. Please contact the Front Desk for assistance prior to shipment.

Please see the following: Rooms

Rooms include king beds or two double beds, and some feature balcony or gulf views. Suites are available for more space and long stays.

Yes. Our rooms are  Well-appointed Rooms and ideal for the needs of the business and well as leisure traveler.

See the following: Hotel Policies

Yes. Foam pillows and synthetic duvets are available upon request.

Yes. Daily housekeeping service is available, or guests may choose customized service schedules.

Accessible rooms feature roll-in showers with curtains instead of glass doors, grab bars in bathrooms, and wheelchair access to restaurants, the pool, and elevators.

Yes. All rooms include a mini fridge and in-room coffee-making facilities.

Yes, 24-hour room service is available for all guests.

Rollaway beds are available upon request for select room types, subject to availability. Cribs are available at no charge.

Yes, housekeeping service is available

Yes. Hyatt Regency Trinidad is a 100% smoke-free property. A cleaning fee applies for any violation of this policy.

Breakfast inclusion depends on the rate or package selected at booking. Guests can also enjoy breakfast at Waterfront Restaurant overlooking the Gulf of Paria.

The hotel is approximately 45 minutes from Piarco International Airport (POS), depending on traffic.

While there is no complimentary shuttle, guests can arrange private transfers through the hotel’s Concierge or official taxi service.

Guests may choose from hotel taxis, rideshare apps, or public transportation. An on-site car rental desk (SIXT) is also available for convenience.

The hotel has an onsite car rental company – SIXT. There are no bicycles for rent.

Check our Concierge for more information.

Yes. Valet parking is available at a daily rate of US$9.

Currently, the hotel does not have EV chargers available.

See the following for more information: Parking and Transportation.

Yes. Spa Esencia spans 9,000 square feet on the third floor and offers massages, facials, and wellness treatments inspired by Caribbean botanicals. Reservations can be made at spa.esencia@hyatt.com.

Reservations for Waterfront Restaurant are recommended and can be made via OpenTable or WhatsApp at +1-868-47-HYATT (474-9288). Walk-ins are also welcome.

Yes, there is an outdoor infinity pool with waterfront views, and a 24-hour fitness center.

Yes. The pool is open daily from 7:00 AM to 9:00 PM year-round.

The infinity pool at Hyatt Regency Trinidad offers panoramic views of the Gulf of Paria, stunning sunsets, and passing ferries, water taxis and other vessels, making it a favorite spot for photos and relaxation.

Reservations for Waterfront Restaurant can be made through OpenTable or WhatsApp at +1-868-47-HYATT.

Follow the hotel on social media or contact +1-868-47-HYATT on WhatsApp for the latest dining promotions.

No. Spa Esencia welcomes both hotel guests and local visitors.

Spa guests must be at least 16 years old.

At this time, the spa does not include a steam room or sauna.

A credit card is required to guarantee reservations. Cancellations made less than 24 hours before the appointment will incur the full service charge.

Yes. Gift certificates are available for services, packages, or monetary values and are valid for six months from the purchase date.

We do email promotional offers via spa.esencia@hyatt.com.

Yes. Bookings can be made online or via WhatsApp at +1-868-709-5596.

Bookings are recommended at least two weeks in advance; however, walk-ins are accepted based on availability.

Spa Esencia offers services for natural nails only; extensions are not available.

Yes. Complimentary Wi-Fi is available throughout the hotel, with premium high-speed options available for upgrade.

Yes. Guestrooms feature smart TVs with streaming capabilities.

Due to local regulations requiring ID verification at the front desk, mobile check-in is not currently available.

Yes. Connecting rooms are available upon request, subject to availability.

Cribs and high chairs are available at no charge. Kids’ menus are offered in dining outlets. Guests under 12 are considered children; 13 and older are adults for occupancy purposes.

Yes. The property offers extensive event space and services for weddings, meetings, and celebrations. Contact the Sales Department for personalized packages.

Yes. The hotel allows one pet per room (up to 80 lbs). A signed Pet Policy agreement is required at check-in. Contact the Front Desk for applicable fees and amenities. Please see our Pet Policy here: Pet Policy

Yes, but all visiting pets must adhere to the hotel’s Pet Policy and be registered upon arrival.

The property offers wheelchair access to restaurants, public areas, and the pool, as well as ADA-compliant guestrooms.

Yes. Certified service animals are welcome at no additional cost. Documentation may be requested for verification.

Policies vary by rate type. Most reservations may be canceled up to 24 hours prior to arrival without penalty. Advance purchase rates are prepaid, non-refundable, and non-changeable.

Yes. World of Hyatt members can earn and redeem points for stays and enjoy exclusive member benefits. Learn more at world.hyatt.com.

Yes. Contact our Sales Department at trirt.reservation@hyatt.com for details on group and corporate rates.

Yes, early check-in can be arranged based on availability.