Reviews

This hotel was sooooo nice. I've stayed at a Hyatt Regency so I knew what to expect. The Hotels are always nicely decorated and friendly staff. I liked the lobby and bar area. The downstairs where the restaurant is attached to is a nice touch. It's adjacent to the restaurant and it's a bit quiet with Koi fish in the water. Upstairs is the ballroom. The hotel room itself was great! Best slept I've had in a while. I didn't get to utilize some of the amenities because I was so busy! Nice touch of the hotel was the toiletries, they had cotton balls, shower caps, Tips, etc. Overall they made my stay good! No complaints. Would stay again.

Great location, and good amenities. Gym was nice and they do have a sauna. They have self parking in the basement for a reasonable price.

Went for a couple bluejays games with family, nice location to the venue, and very respectable. Would definitely stay there again.

Great hotel! Almost all tourist attractions are within walking distance of the hotel. Rooms were clean and comfortable. Rooftop pool was a hit with the kids water temp was perfect. Good restaurants and bars nearby.

Amazing experience, everyone was extremely helpful and friendly! The hotel was clean; the rooftop pool was the highlight of our stay! Thank you to the team for holding our luggage while we explored the city! The best perk of their service. Close proximity to restaurants, shopping and attractions!

Amazing location! GREAT, friendly staff. Very clean. Wonderful to use points for our weekend trip. Loved touring around Toronto. Staff allowed us to check in early and a late check out to maximize the vacation time. They shared some delicious restaurant recommendations. Make a reservation for Pai. Best Thai and close walk to the hotel.

This is NOT a 4 star hotel. It's 3 star at best on par with a local best western. Dont waster your money. Very disappointed in Hyatt

Excellent experience. The housekeeper was diligent and had the room cleaned every day. Every day when I came back, the bed sheet had been replaced, and the trash bin and everything were clean. They even helped fold my pajamas on the bed. They did not touch my other stuff. Wonderful!

Nice place, excellent location, great staff. The only thing is that the reception was very slow - lots of people for the conference I went, and even though I booked with my company card, they needed another card authorization to use that card to charge the room.

The hotel rooms were very dated and most of the electrical outlets did not work. The AC was nonexistent. We had a large group with four rooms and when we returned to the hotel after attending the Blue Jays game, they had a man at a podium guarding the elevators. When we approached him, he immediately told us we could not go to our rooms. We were shocked. He said he would only let people with a key card in the elevator. I was with my wife and two children and was only given two keys at the time of check in. We only had one key with us and he told me that I could go to our room, but they would not be permitted. He said there was a Caribbean Carnival going on in the city and this policy was to avoid people having parties in the room. I was with my family, my brother in law and his family, and the grandparents. We all had Blue Jays jerseys on. I said to the man, “ Do you think we are trying to sneak children into the hotel?” We were clearly a family, not people attending the Carnival. I have never experienced anything like this while traveling in my life. I would avoid this hotel like the plague. Especially at this price point. There are much nicer hotels in the area