Hyatt Regency Toronto

Hotel Policies

Guest Room and Suite Policy

To ensure a tranquil and enjoyable stay for all guests, we strongly enforce the following hotel policies. Thank you in advance for your cooperation.


No more than four people can be in a guest room.

Check in Age

Minimum check in age is 19.


Quiet hours are from 9 p.m.-6 a.m. Disruption may result in eviction of all unregistered guests from the room and eviction of registered guests if noise persists.

Smoke and Drug-Free

Our hotel is a smoke and drug-free facility. Should we find any evidence of this there will be a minimum of $250 charged to your room.

Cleaning and Damages

Excessive cleaning needs that result in a delay for next guests’ enjoyment of the guest room will result in a minimum of $250 charged to your room. Guests are responsible for any damages made in the guest rooms and suites.

Photography and Videography Policy

We encourage our guests to take personal video or still photographs while enjoying your visit for noncommercial purpose.

To ensure enjoyment of all our guests, a written permission from the Hotel is required to utilize our hotel property (indoor/outdoor) for professional portrait photography or videography purposes, including but not limited to wedding, engagement, class, family and individual portraits, advertising photography and model/fashion shoots, etc. 

Kindly note that unauthorized professional photographers/videographers who are not guests of the hotel will be asked to leave the hotel property immediately.

For any photo shoot or filming request, please contact our sales and marketing team at 416- 343 1234 or

Thank you.


Pet Policy

Enjoy your stay at Hyatt Regency Toronto with your favorite canine companion in tow.


The dog fee is $100 plus taxes for the first six nights of your stay. For stays of seven nights or longer, an additional fee of $100 plus taxes will apply.

Weight Limited

Only dogs weighing 50 pounds and under are permitted. Two dogs are allowed in a guest room provided that the combined weight does not exceed 75 pounds.

NYE Policy

A wristband policy is in place for this evening. To implement this, the hotel requires that all registered guests be registered at the front desk to receive their wristbands upon check in. The registered guest must wear their wristband to gain access to their rooms starting at 8pm. A replacement fee is $100.00 per band. In addition, a security deposit of $400 is required for any reservations staying over the New Year’s Eve.

Hyatt Regency Toronto


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