Hotel Policies

Resort Fee

A daily resort fee of $60.00 (subject to change) is applied to each room of your stay in order to provide services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• Seasonal resort activities including nature walks, wildlife feeding, family arts and crafts, yard games, movies on the lawn and more
• Two outdoor swimming pools and hot tubs featuring a lazy river and beach
• Tennis/Pickle Ball courts/racquets/balls 
• Bike use
• Self-service laundry (excluding detergent/softener)
• Electric Car Charging Stations
• In-room: 2 bottle waters per day
• Access to standard driving range, putting green, and a bag of range balls
• Preferred golf tee times
• Golf bag storage 
• Nightly S'mores
• Filtered water and ice machines located on guestroom floors
• Access to 2.2 acre Crystal Lagoon
• Admittance to the spa, including use of spa pool, sauna and hot tub, for $20 per person
• 10% off Top Tracer Reservations

Firearm Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

Hotel premises are private property. Guests of a Hyatt hotel who lawfully are permitted to possess a firearm may bring such firearm onto hotel premises for storage purposes only. Any Hotel guest who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that: 

• All handguns, firearms and ammunition must be transported into and out of hotel property in a concealed fashion.
• The firearm is secured in a locked, hard-sided firearm container provided by the guest.
• The firearm is securely safeguarded at all times in a guest room or personal vehicle, to include when transporting the firearm into or out of the hotel.

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.

 

Pet Policy

Dog-friendly rooms are limited, and a minimum of 48 hours reservation notice is required.  A dog bed, food and water bowls are available upon request. Dog tags required. 

Only dogs weighing 50 pounds and under are permitted. Two dogs may be allowed in a guest room, provided that the combined weight of both dogs does not exceed 75 pounds. 

There is a $150 per stay fee.

*We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.