Hyatt Regency Nairobi Westlands
Hyatt Regency Nairobi Westlands
Hyatt Regency Nairobi Westlands offers a range of amenities and services designed for both business and leisure travelers, including complimentary high-speed Wi‑Fi, a heated indoor swimming pool, fitness centre, sauna and steam rooms, a massage studio, 24-hour room service, concierge services, meeting and event spaces, secure complimentary parking, airport transfer arrangements, and an in-house travel desk. Guests can also enjoy locally inspired dining experiences, District 6 Sports Bar for live game viewing, and a unique five-floor art exhibition showcasing emerging local artists.
Alongside a menu inspired by bold local flavours and traditions, the hotel features a five-floor art exhibition curated in collaboration with a local art curator. The exhibition showcases emerging local artists, giving them a platform to display their work and gain visibility.
The hotel is suited to all travelers, including business travelers, couples, families, and solo guests, offering a comfortable stay with amenities and experiences for every type of visit.
Check-in is from 2:00 PM and check-out is at 12:00 noon. Early check-in and late check-out can be arranged upon request and may be subject to an additional charge, unless included as a World of Hyatt membership benefit.
Yes, luggage storage is available through our Concierge and Guest Relations teams. Please speak to a team member who will be happy to assist with the arrangements.
Yes, you can send a package to us before your arrival. We kindly ask that you notify us in advance so we can assist with receiving and storing your package. For package handling guidelines and any special requirements, please contact us prior to shipping.
*Kitchen utensils are available upon request.
Yes. All rooms are equipped with a dedicated workspace, high-speed Wi‑Fi, smart TVs, and convenient power outlets, providing everything needed for a productive and comfortable stay.
Yes. Hypoallergenic bedding and pillow options are available upon request to help ensure a comfortable stay for guests with allergies or sensitivities.
Yes. Daily housekeeping is provided for all rooms and can be tailored to your preferences upon request. Please contact our team for any specific housekeeping requirements during your stay.
The hotel offers accessible guest rooms with accessible bathrooms and workspaces. Public areas feature step-free access, lifts, and accessible routes to help ensure a comfortable stay for all guests. Additional assistance is available upon request.
Yes. All guest rooms are equipped with a mini fridge for your convenience during your stay.
Yes. The hotel offers 24-hour room service, allowing guests to enjoy a wide selection of food and beverages from the comfort of their room at any time of the day or night.
Yes. Rollaway beds are available upon request, subject to availability. Please contact the hotel before your arrival or speak with the team during your stay to make arrangements.
Hyatt Regency Nairobi Westlands is conveniently located approximately 20 km from Jomo Kenyatta International Airport (NBO), Nairobi's main international airport. The hotel is also easily accessible from Wilson Airport and is close to key business districts, shopping centres, and major transport routes in Westlands.
Yes. Airport transfers can be arranged through the hotel for a seamless journey to and from the airport. Please contact the hotel in advance to make arrangements and confirm availability.
Guests can easily get around Nairobi using ride-hailing services such as Uber, Bolt, and Little Cab, which are widely available. Traditional taxi services can also be arranged through the hotel. For added convenience, the hotel concierge team is happy to assist with transportation recommendations and bookings.
Yes. Hyatt Regency Nairobi Westlands is ideally located in the heart of Westlands, within walking distance of corporate offices, restaurants, entertainment venues, and shopping destinations.
Yes. Hyatt Regency Nairobi Westlands has an in-house travel desk that can assist with car rentals, airport transfers, and other transportation arrangements to help make your stay seamless and convenient.
No. Valet parking is not available. However, the hotel offers complimentary secure on-site parking for guests.
No. The hotel does not currently offer EV charging stations on-site.
No. Hyatt Regency Nairobi Westlands does not have a spa. However, guests can enjoy the hotel's sauna and steam rooms, as well as a dedicated massage studio offering organic treatments crafted with natural ingredients, including herbs, mineral salts, essential oils, and beeswax.
Walk-ins are welcome at the hotel's restaurant and bar. Reservations are recommended during special occasions, holidays, and other high-demand periods to ensure availability.
Hyatt Regency Nairobi Westlands offers two on-site dining venues:
Yes. The hotel features a heated indoor swimming pool that is open year-round, allowing guests to enjoy a comfortable swim in any season.
Yes. Complimentary high-speed Wi‑Fi is available throughout Hyatt Regency Nairobi Westlands, including all guest rooms, suites, apartments, meeting spaces, and public areas, ensuring seamless connectivity for both business and leisure travelers.
Yes. All guest rooms are equipped with TVs offering a selection of local and international channels, along with casting capabilities for popular streaming apps, allowing guests to enjoy their preferred entertainment during their stay.
Guests are requested to complete check-in and check-out at the hotel reception, where our team is available to assist with a seamless arrival and departure experience. Digital Key is available to eligible World of Hyatt members for added convenience during their stay.
Yes. The hotel offers connecting rooms, spacious suites, and fully serviced apartments that are ideal for families. Connecting rooms are available upon request and subject to availability.
Yes. The hotel offers a range of family-friendly amenities, including complimentary cribs, high chairs in dining outlets, and children's menu options. Children can also enjoy supervised swimming sessions at the hotel's heated indoor pool.
Yes, we welcome large groups, weddings, corporate meetings, and special events. Our dedicated Events Team can help create a customized and memorable experience tailored to your needs. Contact us to learn more about our event venues, group rates, and catering options.
Yes, we are a pet-friendly hotel. Kindly inform us about your pet when making a reservation. A pet fee of KES 7,000 applies, and pets must weigh no more than 20 kg. Please contact us for our complete pet policy.
We offer accessible guest rooms with mobility features, a ramp at the main entrance, accessible public restrooms, and designated parking spaces for guests who are differently abled.
Yes, service animals are welcome. Kindly inform us of your service animal's details at the time of booking so we can make the necessary arrangements for your stay.
Guests may cancel or modify their booking up to 48 hours before arrival. Any cancellation or change made less than 48 hours prior to the arrival date will be subject to a one-night room charge.
Yes. World of Hyatt members enjoy a range of exclusive benefits and privileges based on their membership tier.
Yes. Special rates are available for corporate travelers, groups, and extended stays. Our Sales Team can tailor packages to suit your specific requirements.
Early check-in can be arranged upon request and may be subject to an additional charge, unless included as a World of Hyatt membership benefit.