Reviews
Filters
Memorable Stay at Hyatt Regency
All staff members from management to shop floor, housekeeping, Restaurant were helpful, well trained and competent & professional, with personal special touch. Thank you for making my birthday so special! I truly appreciate all the effort by members involved to make it more special.
Deepankar C,
September 2025
Nice executive lounge and good location
Good Services, nice hotel and good food. The location is not far from Capital airport and close to main attractions. The happy hours in executive lounge is good enough as dinner too.
Adam W,
August 2025
Nice hotel but needs improvement
The hotel was nice, and staff were very helpful and friendly. I do not like the pet-friendly policy which bring in a lot of dogs during the weekend. The smell in the hallway was overwhelming. Also, the hotel should have a policy forbid cell phone use in the locker room and hot tub area. I have seen many times people doing selfies or videotaping while naked! So disgusting.
L Z,
July 2025
Best Hyatt experience in China
Excellent experience in Hyatt Regency Wangjing. All staffs are friendly, proactive and helpful. Had a good time with my family here.
Yichao W,
June 2025
Jesus Romero, General Manager at Hyatt Regency Beijing Wangjing, responded to this review
Dear Valued Guest, Thank you for choosing Hyatt Regency Beijing Wangjing and for taking the time to share your wonderful feedback with us. We are absolutely delighted to hear that you and your family had an excellent experience during your stay. Providing warm, friendly, and proactive service is at the heart of what we do, and it’s truly rewarding to know that our team made such a positive impression. Your kind words will certainly be shared with them as a great encouragement. We sincerely appreciate your support and look forward to welcoming you and your family back for another memorable stay in the near future!
Hyatt Family suite experience
Our stay at Hyatt Wangjing exceed our expactation. The family suite is very spacious and comfortable. We enjoyed using the amenities at the hotel like the pool, gym and wet and dry sauna. The staff anticipated our needs. Housekeeping even left a larger piece of toothpaste with a personal message card!
John A,
June 2025
Jesus Romero, General Manager at Hyatt Regency Beijing Wangjing, responded to this review
Dear Valued Guest, Thank you for choosing Hyatt Regency Beijing Wangjing and for taking the time to share your wonderful feedback with us. We are absolutely delighted to hear that your stay exceeded your expectations and that you enjoyed the spaciousness and comfort of our family suite. It brings us great joy to know that you made full use of our facilities, including the pool, gym, and sauna, and that our team was able to anticipate your needs. Small gestures like the personalized note and extra toothpaste are just our way of showing how much we care about your comfort and satisfaction. Your kind words mean a lot to us and serve as a wonderful motivation for our team to continue delivering exceptional service. We truly appreciate your support and look forward to welcoming you and your family back for another memorable stay in the future!
Outrageously kind staffs who try out of their ways to help!
I normally refrain to write reviews, simply because I may get a bit lazy to compose any written message, but I must leave a positive review to this hotel and the management team with the nicest words I can summon;) I landed very early in the morning and I was extremely jet lagged. Because I was moving internationally and quite unfortunately had to choose a hotel as a journey midpoint, my belongings was unhumbly heavy. An outstandingly kind gentleman at the reception kindly offered me so much help upon checkin. I was almost tempted to tear. Bravo to this remarkable gentleman, whose last name is He/贺. The concierge team also offered great help throughout my stay. They helped me to mail some of my belongings, transferring my orders from the lounge bar to a delivery person, simply because public transport in Beijing is slow and I couldn't be on time. I was constantly offered turn down service from one cleaning lady, whose name I was unfortunately did not note. She is such a sincere person and is very polite. If you're traveling to Beijing, this place won't be a miss. It looks like a business hotel from the outside, but it certainly offers more than that, simply because of the amazingly professional staff. This hotel thrives in my mind because their staff is at a paramount position.
mhcalvin517,
June 2025
Jesus Romero, General Manager at Hyatt Regency Beijing Wangjing, responded to this review
Dear Guest, Thank you for taking the time to share such a heartfelt and detailed review of your recent stay with us at Hyatt Regncy Beijing Wangjing . We are truly honored by your kind words and delighted to know that our team made such a positive impression on your journey. It brings us immense joy to hear how our colleagues—especially Hiram at Reception, the Concierge Team, and our thoughtful housekeeping staff—went above and beyond to ensure your comfort and convenience. Your recognition of their sincerity and professionalism is the greatest reward we could ask for, and we will certainly celebrate your feedback with them. We understand that travel, especially across time zones and with heavy belongings, can be challenging, and we’re so glad we could provide a welcoming haven for you. Your praise for our team’s warmth and dedication truly embodies the spirit of hospitality we strive for every day. Thank you for choosing to stay with us and for recommending our hotel so warmly. We would be absolutely thrilled to welcome you back on your next visit to Beijing—please don’t hesitate to reach out if we can assist with anything in advance.
A hidden Gem in Wangjing area of Beijing
This is my third stay at this property in the past year. My wife and I choose it for a long stay because of its location and for the wonderful team running this hotel. Easily one of the friendliest teams in the Hyatt Regency brand, who outperforms even a few higher categories properties in other parts of the world.
mcc2017,
June 2025
Jesus Romero, General Manager at Hyatt Regency Beijing Wangjing, responded to this review
Dear Guests, Thank you for your heartfelt review and for choosing Hyatt Regency Beijing Wangjing once again for your extended stay. We are truly honored to be your "hidden gem" in the Wangjing area and to have welcomed you back for the third time—it means the world to us. It’s delightful to hear that our team’s warmth and dedication stood out to you and your wife, even surpassing your experiences at higher-category properties globally. Your kind words are a tremendous motivation for us to continue delivering heartfelt hospitality. We sincerely appreciate your loyalty and look forward to welcoming you "home" again soon. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more memorable.
A fantastic hotel in a great location in Beijing
The quality of this hotel is fantastic. The staff was outstanding, the meals at the Market Cafe were widely varied and all high quality. The location of the hotel made it very easy to get around the area. There is a nice park across the street to walk through for relaxation and numerous coffee shops and other eateries nearby within walking distance. The Wangjing neighborhood is really great and a hidden gem in Beijing.
s0phr0syn3,
May 2025
Jesus Romero, General Manager at Hyatt Regency Beijing Wangjing, responded to this review
Dear guests, The honoured is ours as we received a wonderful review on TripAdvisor from you. We are delighted to learn that you have spent a wonderful time at Hyatt Regency Beijing Wangjing. Your generous words of praise will certainly be conveyed to our team. We look forward to welcoming you back in the near future. With my warmest and personal regards.
Excellent stay with Globalist benefits.
I spent two nights here and had a seamless, enjoyable experience from start to finish. As a Globalist, I was upgraded to a beautiful corner suite filled with natural light—perfect for getting some work done during my stay. The Globalist buffet breakfast at the café was excellent, with a high-quality selection and a wide variety of options. I also made use of the gym twice and found the equipment (weights and stationary bike) to be in great condition. What stood out most was the service—every staff member (lounge staff very helpful) I interacted with was genuinely helpful and attentive. I wouldn’t hesitate to return if the location fits my itinerary next time. A truly comfortable and well-managed property.
Jeff S,
May 2025
Jesus Romero, General Manager at Hyatt Regency Beijing Wangjing, responded to this review
Dear Guest, Thank you for choosing the Hyatt Regency Beijing Wangjing and for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed a seamless and comfortable stay with us, along with the benefits of your Globalist status. It’s our pleasure to provide you with an upgrade to our corner suite, and we’re thrilled that the space, filled with natural light, was ideal for both work and relaxation. We’re also glad you appreciated the variety and quality of the Globalist breakfast at our Market café, as well as the well-maintained gym facilities. Your kind words about our service team mean a great deal to us—we strive to deliver genuine hospitality, and it’s rewarding to know that our staff, especially the lounge team, made a positive impression. We truly appreciate your loyalty and look forward to welcoming you back whenever your travels bring you to Beijing. Until then, safe and pleasant journeys!
Great stay at Hyatt Regency Wangjing
Great stay. The room and the hotel was very clean. The breakfast was, one of the best we have had in China. Very good quality ingredients and really fresh. Immaculately clean room. Very responsive staff - we had to make some last minute changes to our plan and the team went out of their way to accommodate the changes. Thanks team Hyatt Beijing
Sumeet C,
April 2025
Jesus Romero, General Manager at Hyatt Regency Beijing Wangjing, responded to this review
Dear guest, The honoured is ours as we received a wonderful review on TripAdvisor from you. We are delighted to learn that you have spent a wonderful time at Hyatt Regency Beijing Wangjing. Your generous words of praise will certainly be conveyed to our team. We look forward to welcoming you back in the near future. With my warmest and personal regards.