Reviews
Make sure you have 'maid service' when you check in.
No maid service for 4 nights. When I asked the front desk if I could get maid service, they said that I declined it at check-in. Absolutely false...
Great experience! Would stay again.
Excellent location for walkability to many restaurants. Although I did not use the shuttle service, I understand there is a service to some of the theme parks. The staff is amazing - extremely kind and very helpful. I was there on business, so I had to navigate a great deal of the property and they did not hesitate to assist. Rooms are very clean and spacious. They have a wide variety of hot/cold food and beverages in the Market. Great fitness center, too!
Excellent hotel.
The room was very clean. The bed and pillows were very comfortable. The room was exceptionally quiet. The shower had excellent pressure and the water temperature was consistent. The sheets were also nice and soft. The elevators were fast! The conference center was a bit of a walk, but nothing unreasonable. The food at the conference center was excellent, as was the food and beverage service. Overall we had an excellent stay.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Good morning, thank you for sharing your wonderful feedback! We’re delighted that you enjoyed such a comfortable and relaxing stay at Hyatt Regency Orlando. It’s great to hear that our clean, quiet accommodations, comfortable bedding, and convenient elevators contributed to your experience. We’re also pleased that the conference center dining and food and beverage service exceeded your expectations. We appreciate you recognizing the efforts of our team and look forward to welcoming you back for another excellent stay! Warm regards, Monty
Great experience
This hotel has alwasy been a pretty great stay and experience. The food options are quite high priced but what isn't in Orlando. We were there for Spooky Empire which we've been attending for 17 years. It's not always been at this location. However this is probably one of the best with the exception of how spread out everything is at the convention level. It's just huge. This hotel is pretty accommodating if you need help with just about anything.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Good Afternoon!! Thank you for taking the time to share your review of your stay with us at the Hyatt Regency Orlando. We are delighted to hear that you had another great stay with us and that our team helped make your experience enjoyable. It is especially rewarding to know that Hyatt Regency Orlando has become one of your favorite venues for Spooky Empire after 17 years of attending the event. We appreciate your feedback regarding the size and layout of the convention level. While our expansive event space allows us to host large gatherings and conventions, we understand that navigating such a large venue can sometimes be challenging. We are also grateful for your kind comments about our staff and the service you received. Providing accommodating and helpful hospitality is something we take great pride in. We appreciate your understanding regarding dining costs and are pleased that, overall, your experience was a positive one. Thank you for choosing Hyatt Regency Orlando. We look forward to welcoming you back for your next Spooky Empire event or Orlando getaway! Warm Regards, Joanne
Work trip felt like vacation!
Everything was terrific! The room, bed, internet, and entertainment options after a long day was fantastic! Proximity to entertainment and great food was also exceptional, both in and around the hotel.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear Adventure32575835520, Thank you for your fantastic review! We are delighted to hear that everything about your stay was terrific. It's wonderful to know that you enjoyed the comfort of your room, the quality of the bed, reliable internet, and the entertainment options available after a long day. We're also pleased that our location provided easy access to great dining and entertainment, and that you enjoyed the food offerings both in and around the hotel. Your kind words mean a great deal to our team. We truly appreciate your feedback and look forward to welcoming you back for another exceptional stay. Kind regards, Tonya
Stay here
Beautiful hotel with many amenities. Worth the stay. Beautiful lobby elevator were never a long wait but oddly con figured
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear Tim C, Thank you for sharing your feedback. We are delighted to hear you enjoyed our beautiful hotel, amenities, and welcoming lobby. It's wonderful to know the elevators helped make getting around convenient during your stay. We appreciate your comments regarding the elevator configuration and will keep them in mind as we continually work to improve the guest experience. We are grateful for your recommendation and hope to welcome you back for another enjoyable stay soon. Kind regards, Tonya
Great experience!
Great atmosphere, cleanliness, Friendliness of staff! Beautiful hotel! Delicious food options without leaving the hotel. Beautiful pool & hot tub area! Excellent spa!
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear Alanna H, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the atmosphere, cleanliness, and hospitality of our team during your stay. It is especially rewarding to know that our staff helped make your experience so memorable. We're also pleased that you were able to take advantage of our dining options, pool and hot tub area, and spa facilities. Your kind words about our beautiful hotel and amenities mean a great deal to us. We truly appreciate your support and look forward to welcoming you back for another relaxing and enjoyable stay. Kind regards, Tonya
Great stay
The hotel was beautiful. Can't wait to stay there again for another convention preferably. They joined in in the Halloween festivities and made us feel very welcome.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear Kat L, Thank you for your kind review. We are delighted to hear that you enjoyed your stay and found the hotel beautiful. It is especially wonderful to know that our participation in the Halloween festivities helped make your experience more memorable and that you felt welcomed throughout your visit. We truly appreciate your feedback and are thrilled that you're already looking forward to returning for another convention. We look forward to welcoming you back for another enjoyable and festive stay in the future. Kind regards, Tonya
Love the Hyatt, our favorite place in Orlando
Another great visit to the Hyatt for Spooky Empire. We we disappointed that the main pool was closed, but the terrace pool is freakin amazing. A hidden gem with massive TVs, a bar and wet lounge area. We may never go back to the big pool again. Just a short elevator ride and walk from our room. The hotel itself was clean and quiet. The new room decor is really nice, much more efficient than older room styles. Love the lighting with controls by the bed. So much better than fumbling for the lights. And the motion light under the bathroom cabinet, Brilliant! Just need to work on the window shades as there was a ton of light leakage on the sides.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear George N, Thank you for choosing to stay with us again during Spooky Empire and for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed the terrace pool and its unique amenities, including the large TVs, bar, and lounge area. It is wonderful to know that this space became such a highlight of your visit. We're also pleased that you found the hotel clean and quiet and enjoyed the refreshed guest room design. From the convenient bedside lighting controls to the motion-sensor light in the bathroom, we are thrilled these thoughtful features enhanced your stay and comfort. We appreciate your understanding regarding the closure of the main pool and thank you for bringing the window shade light leakage to our attention. Feedback like yours helps us continue to improve the guest experience. We truly value your loyalty and look forward to welcoming you back for another memorable stay at Hyatt. Kind regards, Tonya
Spooky Empire Convention
Greeted very warmly and professionally. Was accommodated for needing connecting rooms. Rooms very spacious and clean. Beds very comfy. This is one of the best hotels I ever stayed at.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear jennifer s, Thank you for sharing such wonderful feedback. We are delighted to hear that you were greeted warmly and professionally and that our team was able to accommodate your request for connecting rooms. It is especially rewarding to know that you found your rooms spacious, clean, and comfortable, with beds that helped make your stay relaxing and enjoyable. Your kind words about this being one of the best hotels you have ever stayed at truly mean a great deal to our entire team. We are grateful for your support and look forward to welcoming you back for another exceptional stay in the future. Kind regards, Tonya
Great experience and amenities
Very close to universal studios and the hotel had great amenities on site. The gym was incredible, and the rooftop pool with jumbo screen felt like a Vegas experience. Highly recommend!
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear Alissa A, Thank you for the fantastic review and recommendation. We are delighted to hear that our location near Universal Studios made your visit convenient and that you were able to take advantage of the amenities throughout the hotel. It's especially wonderful to know that you enjoyed our fitness center and rooftop pool. Hearing that the rooftop experience, complete with the jumbo screen, felt like a Vegas getaway is a compliment we truly appreciate. Thank you for choosing to stay with us. We look forward to welcoming you back for another fun and memorable visit soon. Kind regards, Tonya
Pleasant treat
Beautiful Hyatt hotel near Sea World & Universal. Seems to cater to the convention group. I only saw 2 tweens in the pool with their dad at night; no other kids. The food at Fiorenzo and the service was wonderful! The market is a nice option for grab and go.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Greetings thelmaarmenteros5, Thank you for taking the time to share your feedback about your stay at Hyatt Regency Orlando. We are delighted to hear that you enjoyed our beautiful property and convenient location near many of Orlando's most popular attractions. We are pleased that you found the hotel to be a welcoming and relaxing environment. As a premier convention destination, we strive to provide exceptional accommodations and amenities for all types of travelers, and we're glad that you were able to enjoy a comfortable stay. We are also happy to hear that our grab-and-go market provided a convenient option during your visit. A special thank you for recognizing Fiorenzo Italian Steakhouse. We are thrilled that both the food and service made such a positive impression on you. Our team takes great pride in creating memorable dining experiences, and your kind words will be shared with them. Thank you again for choosing Hyatt Regency Orlando and for sharing your experience. We truly appreciate your feedback and look forward to welcoming you back for another outstanding stay the next time your travels bring you to Orlando. Safe travels! Best,
Excellent hotel with an incredible Italian restaurant on site!
Convenient to the convention center and right on International Drive. Beautiful, clean hotel with comfortable rooms and a truly professional, friendly staff at every level. The gym was surprisingly big with lots of options. Plenty of bars and restaurants on site and a 24/7 market to get pretty much anything you need. The true "memory maker" for me was the Italian restaurant, Fiorenza! I ended up eating there multiple nights and still didn't get to try everything I wanted! The wine list is expertly curated, the bar team is super attentive and kind, the hosts and servers were on top of things, really polite and timely. I loved that the manager was involved in service and went out of his way to check in with every table. The salads were excellent, the pasta dishes were outstanding and the desserts are show stopping. I did not get to try the many outstanding steak offerings but based on the reaction from other diners those looked pretty special too! GO HERE! It is a gem!
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Greetings Morrison109, Thank you for taking the time to share your wonderful feedback about your stay at Hyatt Regency Orlando. We are delighted to hear that you enjoyed our convenient location near the Orange County Convention Center and International Drive, as well as our clean and comfortable accommodations. It is especially rewarding to know that our team made such a positive impression on you. Providing professional, friendly service at every level is something we take great pride in, and we are thrilled that this was reflected throughout your stay. We are also pleased that you enjoyed our fitness center, dining options, and the convenience of our 24/7 market. We are particularly grateful for your recognition of Fiorenzo Italian Steakhouse. It is wonderful to hear that the restaurant became a highlight of your visit and that you enjoyed multiple meals with us. Your compliments regarding the expertly curated wine selection, attentive bar team, welcoming hosts, outstanding service, and management's hands-on approach are truly appreciated. We are delighted that the salads, pasta dishes, and desserts exceeded your expectations and helped create such a memorable dining experience. Thank you again for your thoughtful review and enthusiastic recommendation. We greatly appreciate your kind words and will be sure to share them with our hotel and Fiorenzo teams. We look forward to welcoming you back to Hyatt Regency Orlando for another exceptional stay and many more memorable meals in the future. Safe travels! Best,
Great Place to stay
Excellent place to stay. If you are attending a conferenc at the Orange County Convention center I highly reccomend staying here as it is close to everything .
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Greetings from Hyatt Regency Orlando, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had such a positive experience and found our hotel to be an excellent place to stay. It is especially rewarding to know that our location was convenient for your visit to the Orange County Convention Center and that you found the hotel to be close to everything you needed during your trip. Providing both comfort and convenience for conference attendees and leisure travelers alike is something we take great pride in. Thank you for your recommendation and for choosing to stay with us. We truly appreciate your kind words and look forward to welcoming you back to Orlando on your next visit. Safe and Happy Travels, Mike M.
Super comfortable resort atmosphere. Makes work feel less like.... work.
Fantastic conference center/resort. Excellent services and amenities. The pool at Tower 2 was under construction but make sure you check out the Tower 1 pool. Biggest outdoor TVs I have ever seen and a wonderful pool and bar.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Greetings matthewsC4488RT, Thank you for taking the time to share your feedback regarding your stay at Hyatt Regency Orlando. We are delighted to hear that you enjoyed your experience and found our property to be a fantastic conference center and resort. It is wonderful to know that our services and amenities helped make your stay enjoyable. We appreciate your understanding regarding the temporary closure of the Tower 2 pool and are pleased that you were able to enjoy the Tower 1 pool area. We're especially glad to hear that the pool, bar, and impressive outdoor televisions stood out as highlights of your visit. Thank you again for choosing Hyatt Regency Orlando. We truly appreciate your kind comments and recommendation, and we look forward to welcoming you back for another exceptional stay in the future. Best,
Jewel of a hotel for an Orlando stay!
WONDERFUL hotel. Book this hotel for business or leisure! It is so convenient to local restaurants and attractions. The staff is top tier! The rooms, restaurants, and common areas are so clean and well-maintained. I will definitely stay here again!
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Greetings Shari H, Thank you for taking the time to share your feedback regarding your stay at Hyatt Regency Orlando. We are delighted to hear that you had such a wonderful experience with us and appreciate your enthusiastic recommendation for both business and leisure travelers. It is especially rewarding to know that you enjoyed our convenient location near Orlando's many restaurants and attractions, as well as the cleanliness and maintenance of our guest rooms, dining venues, and public spaces. We are also thrilled to hear your kind comments about our team. Providing top-tier service and creating memorable experiences for our guests are among our highest priorities, and your recognition means a great deal to us. Thank you again for choosing Hyatt Regency Orlando. We truly appreciate your kind words and are honored to know that you plan to stay with us again. We look forward to welcoming you back for another exceptional stay in the future. Best,
Comfortable Stay, fantastic sushi
The hotel was clean, comfortable, quiet room and very nice staff. However, the real gem is ICHARO Sushi. You will not be disappointed with the food or staff. They are very welcoming and take care of you while enjoying unbelievable sushi. I personally recommend the Lovett’s roll. The scallop melts like butter. The other rolls are great, but Lovett’s left a lasting impression.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear J L, Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and found the hotel to be clean, comfortable, and quiet. It's also great to know that our team helped make your experience even more enjoyable with their friendly service. We're especially pleased that you had such a memorable dining experience at ICHARO Sushi. Thank you for highlighting both the welcoming staff and the exceptional food. The Lovett's Roll sounds like it was a standout, and we're thrilled it left such a lasting impression. We truly appreciate your kind feedback and look forward to welcoming you back for another great stay and dining experience. Kind regards, Tonya
Complete Satisfaction
Great location, close to everything you might need, great service and staff was so easy to work with. I stayed here for work but it was super close to all the fun parks so it was easy and convenient to mix in some fun with my business trip. I look forward to staying here again.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear Eddie B, Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our convenient location and found our team to be friendly and easy to work with. It's wonderful to know that our proximity to local attractions allowed you to balance business and leisure during your trip. We truly appreciate your kind words and are pleased that we could help make your stay both productive and enjoyable. We look forward to welcoming you back on your next visit. Kind regards, Tonya
Great conference venue
The staff was welcoming and professional, the accommodations were comfortable and well-maintained, and the conference venue was outstanding. A great place to stay and attend an event.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear Mark h, Thank you for your wonderful review! We are delighted to hear that you enjoyed our welcoming and professional team, comfortable accommodations, and well-maintained facilities. It is especially rewarding to know that our conference venue helped make your event experience a successful and enjoyable one. We truly appreciate your kind feedback and are honored to be considered a great place to stay and attend an event. We look forward to welcoming you back for future conferences and visits. Kind regards, Tonya
Great Conference Hotel
Great location to the South Convention Center - super clean, quite rooms, could not hear neighbors, great housekeeping, and I really liked being ablet o pre-order my morning coffee to grab on the way to a busy conference day. This location was also walkable to all of the evening post conference events being hosted in and around the area.
Hyatt Hotels and Resorts, Other at Hyatt Regency Orlando, responded to this review
Dear Meghan K, Thank you for your wonderful review! We are delighted to hear that our location was a great fit for your conference and that you enjoyed the clean, quiet accommodations. It's especially rewarding to know that our housekeeping team helped make your stay comfortable and that you appreciated being able to pre-order your morning coffee for those busy conference days. We're also glad our convenient location allowed you to easily access both the convention center and the evening events around the area, making the most of your time with us. We truly appreciate your kind feedback and look forward to welcoming you back for your next conference or visit. Kind regards, Tonya
Showing 20 reviews since October 26, 2026.