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Pleasant stay at Hyatt
We stayed here for our anniversary honeymoon. And we loved every moment of ours that we spent at this hotel. Staff was friendly, food was amazing & the stay was pretty luxurious. Will surely visit here again whenever we'll get a chance!
devvratchopra,
November 2023
Basit Dadarkar, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Dear devvratchopra, Thank you for sharing your lovely comments and your feedback . It was wonderful for us to have you and we are delighted to read that you've had an enjoyable stay at our hotel. Furthermore, it is also great for us to know that you were celebrating your special occasion with us and that our personnel contributed to making you feel welcomed and appreciated. Ensuring the satisfaction of all of our guests always remains a top priority for us. We look forward to welcoming you back on your future visits. Kind Regards,
Excellent Stay
Very clean hotel. Rooms had everything you needed for a comfortable stay, including robes, slippers etc. Shower was wonderful. Great views of the Thames/Big Ben. Great breakfast. Couldn’t fault the hotel
neilstephens,
November 2023
Basit Dadarkar, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Dear neilstephens, Thank you for your wonderful feedback! We were delighted to welcome you. I will ensure your kind comments are shared with the team across the hotel. We do hope you will have an opportunity to visit us again soon when another warm Hyatt welcome will await! Kind regards,
Good for views of Thames but bed faces wrong way
4 years ago you could stay at the Crowne Plaza in a club room for under £200. Now, it's nearly double that for a Hyatt room. IHG Crowne Plaza's are disappearing from London. We like the Albert Embankment location and have stayed here 4 times. London hotels are not cheap especially if you want a view.
daloughlin,
November 2023
Sara Capolei, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Thank you for sharing your experience with us daloughlin, we are glad to read you enjoyed your stay with us. We are looking forward to stay with us again. Regards, Sara
Great Service and location!
From minute one, I felt welcomed. I stopped for a light lunch and a cocktail before heading out for the day. The server bent over backwards to accommodate me - kind soul! Food was great! You cannot beat the location!
bvanderg2022,
November 2023
Sara Capolei, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Thank you so much for your lovely feedback bvanderg2022, we are glad to read such a wonderful comments and we are looking forward to welcome you back soon. Regards, Sara
A wonderful stay
We stayed to celebrate our wedding. The location of the hotel is absolutely stunning offering breathtaking views across the thames. We had an amazing time and the staff helped us to feel incredibly special during our time here. We could not recommend it more highly!
athorpe_08,
November 2023
Sara Capolei, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Dear athorpe_08, Thank you for sharing your wonderful comments regarding your stay with us. Many many congratulation for your wedding, both of you were just stunning. I will share your kindly words with all the staff and we are looking forward to welcome back soon ( maybe for anniversary? ) Best Regards from all of us, Sara
Fabulous Views and excellent rooms.
I can't imagine there's a hotel in London with better views of not only the city but the Thames, incredible panoramic views from my Deluxe River View Room. Hotel is sharp and contemporary and yet still very comfortable with excellent rooms and a very comfortable bed. Has a Lebanese/Japanese restaurant that I should have tried. The only downside is that there is little in the way of other dining options near the hotel.
papaya63,
November 2023
Sara Capolei, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Thank you for sharing papaya63, It is so rewarding to read such a wonderful review and we are glad to understand you had an amazing time with us. I will pass on your feedback to the rest of the team and we are looking forward to welcome you back soon. Reagrds, Sara
A night in London
We just completed a cruise and had an extra night to stay in London. Great location, walking distance to many attractions. The room rates as one of the nicest Hyatt rooms I’ve stayed in with a great river view . Clean and well maintained. Great staff. Highly recommend.
TomFdaleny,
November 2023
Sara Capolei, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Thank you for sharing such a nice comments TomFdaleni. We are glad you enjoyed your stay with us finding our facilities and services comfortable, we are also glad you enjoyed our stunning view from your room. I will share your feedback with the rest of the staff and we are looking forward to welcome you back soon. Best, Sara
Great place
Staff was extremely helpful. The room was lovely; it appeared to be brand new. The location is very good: right on the river, close to many important destinations but tucked away from the hustling crowds
Mary M,
October 2023
Sara Capolei, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Thank you Mary for sharing your experience. We are glad to understand you had nice stay with us. We are looking forward to welcome you back soon. Best, Sara
Awesome experience!
We thoroughly enjoyed our stay at the Hyatt Regency London Albert Embankment. Everything was clean and beautifully decorated, all staff were excellent. The rooms were very comfortable and cleaned daily. The breakfast buffet was excellent. We would highly recommend.
Davelovescars50,
October 2023
Sara Capolei, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Thank you Davelovescars50 for sharing such a lovely feedback! Comments like yours are making us working even harder to reach for every guests the level of standard we delivered to you during your stay. I will share your comments with the entire team and we are looking forward to welcome you back soon. Best, Sara
Beautiful hotel, exceptional service
From the moment my daughter and I arrived, the staff at this hotel made us feel welcome and were there for whatever we needed. Front desk staff members Jubril and Mundia were just incredibly warm and helpful, with smiles and laughter! The hotel is very clean and quiet, we were able to truly get some wonderful rest so we were ready for our jam packed sightseeing days! It's location is also a bonus, right on the Thames with great views! Absolutely STAY HERE, you will not be disappointed!
ggilroy33,
October 2023
Sara Capolei, Guest Services / Front Office at Hyatt Regency London - Albert Embankment, responded to this review
Dear ggilroy33, Thank you for sharing your experience at with us. We are glad to read such a nice and kin words regarding our services and staff. I will pass your compliments to our front office team and we are looking forward to welcome you back soon. Regards, Sara