FAQs

Hyatt Regency London - The Churchill is located at 30 Portman Square, London, W1H 7BH, in Marylebone. Overlooking Portman Square Garden, the hotel places guests close to Oxford Street, Hyde Park, Bond Street and the West End.

The hotel gives guests central London access with a calmer neighbourhood setting just off Oxford Street. Marylebone dining, Hyde Park, Portman Square Garden and West End shopping are close by, creating a convenient base for both active days and quieter evenings.

The hotel is well suited to leisure guests, business travellers, families, shoppers and event guests. It combines a central Marylebone location with refined rooms and suites, Regency Club access for selected rates, family accommodation, dining, wellness facilities and flexible event spaces.

The hotel offers concierge services, business services, free internet access, in-room Chromecast, a fitness centre, bookable spa facilities, laundry, room service, on-site dining and meeting facilities.

The hotel honours Sir Winston Churchill through bespoke design details, refined décor and references inspired by his life and legacy. The Churchill Residential Suite continues the theme with a classic British residential style and carefully curated artwork.

Guests arriving early, departing later or arranging deliveries can speak with the hotel team for luggage and package support. Concierge services are available to help make arrival, departure and in-stay arrangements as smooth as possible.

Yes. The Marylebone location, Regency Club access, work-friendly rooms, meeting spaces, dining, concierge support and transport connections make the hotel suitable for corporate stays and business travellers who also want strong central London access.

The hotel offers 440 refined rooms and suites, including king and twin rooms, garden-view rooms, Club access rooms, family rooms, balcony suites, two-bedroom suites and The Churchill Residential Suite. Categories vary by size, view, layout, Club access and suite features.

Several rooms and suites overlook Portman Square Garden, including garden-view guest rooms, Club access garden-view rooms, the Family Room Garden View and selected suites. These categories are ideal for guests who want a more refined Marylebone stay.

Regency Club access includes use of the Regency Club Lounge, with exclusive benefits and personalised service. Guests staying in Regency Club rooms and suites can enjoy complimentary snacks and refreshments throughout the day, along with lounge facilities.

Rooms include a work desk, 42-inch flat-screen HDTV, individual climate control, Nespresso coffee machine and tea station, minifridge, hair dryer, bath amenities, robes and slippers, iron and ironing board, in-room safe and free internet access.

Guests with bedding or pillow preferences should contact the hotel before arrival so the team can advise on suitable options. Additional towels, room refreshes, laundry support or specific service timings can be arranged through the hotel team where available.

Guests can use the address 30 Portman Square, London, W1H 7BH, when planning travel by taxi, rail, Underground or private transfer. The central Marylebone location offers convenient access for arrivals from London airports and major stations.

Marble Arch, Bond Street and Marylebone stations are nearby. Marble Arch is the closest Underground option for the Central line, while Bond Street offers Central, Jubilee and Elizabeth line connections.

Yes. The concierge team can assist with Underground advice, taxis, private transfers and local travel planning. Accessible transportation can be arranged with advance notice.

Off-site self-parking is available for guests arriving by car. For valet parking, EV charging or the most convenient current parking option, guests should speak with the concierge team before travelling.

The hotel is home to The Montagu Kitchen, The Churchill Bar & Terrace and room service. The Montagu Kitchen offers Mediterranean grill-house dining, while The Churchill Bar & Terrace serves cocktails, fine wines, cigars, bar snacks and dining on a year-round heated outdoor terrace.

Advance booking is recommended, especially for popular dining times, afternoon tea and terrace seating. The Montagu Kitchen serves breakfast and all-day dining, while The Churchill Bar & Terrace is open daily from midday until 1am every day for refined beverages and dining.

Yes. Room service is available daily, with breakfast, all-day and night menus. Guests can enjoy breakfast in bed, light bites, drinks or a meal while working in their room; dietary requirements should be shared when booking or ordering.

Yes. The hotel has a 24-hour fitness centre on the second floor, with treadmills, bikes, cross-trainers and free weights. Spa facilities are also available for pre-booking, including wellness treatments such as massages and facials.

Free internet access is available throughout the hotel, and rooms include in-room Chromecast for guest entertainment. Guests can also use Hyatt's digital tools to manage eligible stays and access available app-based services.

Yes. The Family Room Garden View connects one king room to two twin beds and includes two bathrooms, making it well suited to parents travelling with children. Rollaway beds are available on request in selected rooms, subject to availability, and connecting options are available for specific room and suite types.

Yes. The hotel offers meeting, private event and wedding spaces in Marylebone, with 11 flexible event spaces across 721 square metres for up to 250 guests. Weddings and celebrations can be hosted for up to 160 guests, with dedicated event planning support available; eligible World of Hyatt benefits may apply to qualifying stays.

Pets are not permitted, with the exception of service animals. Service animals are welcome at the hotel.

The hotel offers accessible routes to key areas including the registration desk, meeting rooms, restaurants, public restrooms, concierge desk and guest rooms. Accessible guest rooms include mobility features, and service animals are welcome.

Guests are well placed for Marylebone, Oxford Street, Bond Street, Selfridges, Hyde Park, Marble Arch and the wider West End. Portman Square Garden sits just outside the hotel, giving the location a quieter, greener feel than many central London hotels.

Yes. The hotel is moments away from Oxford Street, with Bond Street, Selfridges and Marylebone boutiques within easy reach. It suits guests planning shopping trips who also want restaurants, parks and a polished hotel base nearby.

Yes. The hotel sits in the West End close to Hyde Park and Marble Arch. It works well for guests combining park walks, shopping, dining, theatre, business meetings and central London sightseeing.

Guests checking in should bring a government-issued photo ID and a credit card, debit card or cash deposit for incidental charges. The minimum check-in age is 18, and early check-in or late check-out requests are subject to availability.

Cancellation and change terms depend on the rate selected at booking. Room rates include 20% VAT, and a discretionary 5% service charge is added to the accommodation bill.