FAQs

We are in Vibhuti Khand, Gomti Nagar, near the Lucknow High Court, Indira Gandhi Pratishthan Convention Center, TCS, Hindustan Unilever, Deloitte, and High Command Government Offices, in addition to various other prominent corporate offices and shopping hubs The property benefits from superior transportation infrastructure via Shaheed Path and facilitates convenient passage for visitors traveling toward Ayodhya.

Yes. Complimentary Wi-Fi is available in guestrooms and throughout the hotel, including its communal and work areas. 

Our team members can assist guests in English and Hindi. Support in additional languages may be available depending on which colleagues are on duty.

Yes, we can accept packages on your behalf before your arrival. Please ensure that the package is clearly labeled with the name on your reservation and your arrival date. If you're expecting multiple or large deliveries, we recommend contacting the hotel in advance at 0522 426 1234 to make the necessary arrangements.

Pets are not permitted at Hyatt Regency Lucknow. Service animals are welcome in accordance with the hotel’s policy.

Yes, you are welcome to order food from outside restaurants. Please note that you will need to collect the delivery yourself. 

Yes, our Concierge team can assist with local recommendations, sightseeing and weekend itineraries, restaurant information, and transportation arrangements to help guests make the most of their visit to Lucknow. Contact the team at +91 79912 01412.

Yes. Wake-up calls can be arranged through the hotel’s front desk.

Yes, laundry and express laundry services are available for in-house guests. Please contact Housekeeping or the Front Desk. Service timings and additional charges may be applicable.

Yes, guests can enjoy 24-hour in-room dining. Please refer to the in-room dining menu for Guest Services to explore the latest selection and place your order.

At Hyatt Regency Lucknow, guest comfort and well-being are our priority. We are happy to cater to a variety of dietary requirements, including food allergies, religious dietary preferences, vegan and vegetarian diets, and other special meal requests. Kindly share your requirements prior to arrival or with our team during your stay, and we will be happy to assist.

The hotel offers king and twin guestrooms, pool-view rooms, Regency Club rooms, Regency Suites and Regency Executive Suites. We also have connecting rooms and accessible guest rooms in Hyatt Regency Lucknow. Guests can select a room category based on their preferred bed type, view, space and Club benefits. Explore more details here.

Guestrooms feature complimentary Wi-Fi, individual climate control, a television, a work area with HDMI connectivity, tea- and coffee-making facilities, an in-room safe, an iron and ironing board, a bathroom featuring a rain shower, and a minibar is also available in all guest rooms. Our suites also have a bathtub and walk-in wardrobe. Explore more here.

Yes. Depending on the room category selected, guestrooms and suites offer city, pool, or other views. Guests with a specific view preference should book the corresponding room category. 

Regency Club rooms and suites include exclusive access to the Regency Club Lounge and specially curated Club privileges, including breakfast and evening cocktails and refreshments. Guests should review the inclusions associated with their selected room or package when booking.  

A rollaway bed may be requested for selected room categories at additional cost, subject to occupancy limits and availability. Guests should include the total number and ages of occupants when booking. 

Yes. The hotel has an outdoor swimming pool offering panoramic views of Lucknow, along with a separate pool for our younger guests. Access is subject to hotel guidelines, maintenance requirements and weather conditions. 

Yes. The hotel’s fitness center offers cardio and strength-training equipment for registered hotel guests, and is open 7 days a week, 24 hours a day. 

Yes. Siddh Spa offers restorative treatments grounded in traditional Indian wellness practices, establishing a tranquil sanctuary that revitalizes the physical body and mental faculties inspired by traditional medicine, yoga and meditation. Guests are encouraged to reserve spa treatments in advance.

Yes, Hyatt Regency Lucknow offers versatile meeting and event space with seven breakout rooms and a large pillarless ballroom that opens onto lush green lawns and can accommodate up to 750 people. These innovative spaces are ideal for a range of business meetings, conferences, corporate and social gatherings, weddings and celebrations and come with a dedicated event planner, the latest audiovisual equipment, creative lighting options and gourmet catering services. Explore for more details, Meetings and Celebrations.

Yes. Valet parking is available at Hyatt Regency Lucknow, subject to availability and hotel parking procedures. 

Yes. Guests can hand over their vehicles to the hotel’s valet team upon arrival. 

Parking may be used by guests visiting the hotel’s restaurants, meetings, weddings and social events, subject to availability. Guests attending a large event should follow the arrival and parking instructions shared by the event organizer.

Guests requiring accessible parking or assistance between their vehicle and the hotel entrance should inform the hotel before arrival. The team will help identify the most convenient available arrival and parking arrangement.

The hotel is approximately 24 kilometers from Chaudhary Charan Singh International Airport, with an estimated travel time of 25 minutes by car. Travel time may vary depending on traffic.

Lucknow Charbagh Railway Station is approximately 11 kilometers from Hyatt Regency Lucknow, with an estimated travel time of 25 minutes by car and Gomti Nagar Railway station is 1.6 km with an estimated travel time of 6 minutes, however travel time may vary depending on traffic and local road conditions.

Yes. The hotel’s Concierge team can arrange a private, chauffeur-driven, air-conditioned car for airport transfers. Advance arrangements are recommended, contact Front Desk at +91 7991201412 or LKORL-Concierge@hyatt.com.

Yes. The Concierge team can assist with chauffeur-driven cars, local transportation and sightseeing arrangements. Guests can share their preferred itinerary and vehicle requirements with the team at +91 7991201412 or LKORL-Concierge@hyatt.com.

Popular attractions within driving distance include Hazrat Ganj, Ambedkar Memorial Park, Bara Imambara, Chota Imambara, Roomi Darwaza, the British Residency, Chowk Market, Dilkusha Kothi, Bhairavi`s Chikan, and Nawab Wajid Ali Shah Zoological Garden. The Concierge team can assist with directions and personalized recommendations including Heritage Walks and day trips to Ayodhya. 

Yes. The hotel offers spacious guestrooms and suites, multiple dining options and recreational facilities, including an outdoor swimming pool and a separate children’s pool. 

Connecting or adjacent rooms may be requested and are subject to room configuration and availability. Families are encouraged to share their preference when booking so the hotel can make every effort to accommodate the request.

Yes. Our restaurant teams can recommend child-friendly dishes and assist families in selecting suitable portions and meal options. Parents should share any allergies or dietary requirements with the team before ordering.

Yes. The hotel can arrange accommodation for corporate groups, conference delegates, wedding parties and social groups. Our dedicated Sales and Events teams can assist with room blocks, dining, transportation and event requirements, connect with them at LKORL-SALES@hyatt.com or +91-7991204420.

Yes. Hyatt Regency Lucknow hosts weddings and social celebrations and offers event venues, customized menus, Lucknow cuisine, floral arrangements and entertainment support through our dedicated weddings specialists, Connect with the team at LKORL-SALES@hyatt.com or +91-7991204420

Yes. Accessible room options are available. Guests are encouraged to select the accessible-room filter when booking or contact the hotel so that the available room features can be matched with their requirements.

Guests can request an accessible room during the reservation process or contact the hotel before arrival. Advance notice is recommended so that availability and specific room features can be confirmed.

The hotel is committed to providing equal access and improving usability throughout the property for guests with disabilities and older guests with changing mobility needs. Guests may contact the hotel to confirm access to a specific restaurant, event venue or recreational facility. 

Yes. Guests requiring mobility support should contact the hotel before arrival and share their specific needs, including arrival assistance, wheelchair access, room features or support in public areas.

Rooms can be booked through the official Hyatt website, the World of Hyatt app, Hyatt reservations or directly through the hotel at lucknow.regency@hyatt.com or at +91 7991200430.

All staying guests should present valid government-issued photo identification. International guests should carry their passport and valid travel documentation. The name on the reservation should match the identification presented at check-in.

Cancellation and modification conditions vary depending on the selected room rate, offer and stay dates. Connect with hotel at lucknow.regency@hyatt.com.

Early check-in is available upon request and subject to availability at additional cost. Please inform us in advance by emailing us at lucknow.regency@hyatt.com.

Reservation changes are subject to availability and the conditions of the selected rate. Guests who booked through Hyatt should contact Hyatt Reservations or the hotel at lucknow.regency@hyatt.com Guests who booked through a third-party travel provider should contact that provider directly.