Telephone Network Information
All telephone numbers indicated on this website correspond to national fixed-line networks, in accordance with applicable legal requirements and for the purpose of ensuring transparency for consumers.
City Tax
Mandatory in Lisbon for all guests to be paid locally in the hotel upon check-in or checkout.
€4 per adult /per day - until maximum of 7 nights.
Children 12 and below are excluded from this charge.
Check-In / Checkout Time
Check-in: 3 p.m.
Checkout: noon
All guests arriving before check-in time will be accommodated as rooms become available. Upon arrival at the hotel, baggage may be checked for those arriving early and rooms are unavailable.
Thermal Oasis and Indoor Pool
The indoor pool and the Thermal Oasis are located at Serenity Spa. Access is available at an additional cost, and entry is allowed for guests 16 years old and above.
Pet Policy
The hotel does not allow pets except for service animals.
Service Fee / Service Charge
A daily hotel fee of 18€ (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.