Reviews
Great for a Business Trip
Loved the location. Beautiful Views. Easy to walk to many restaurants and attractions. Clean room. Large and spacious. I liked the charging station at the bedside for my devices. Quiet, quiet hours were posted too.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing your feedback. We’re glad you enjoyed the views, convenient location, and spacious, clean room, and that the bedside charging station and posted quiet hours added to a comfortable business trip. We hope to welcome you back to Hyatt Regency Long Beach soon! Kind regards, Stacy F. Marketing
Great location for the Convention and well known restaurants across the street.
Great location next to the convention center. If one needs some well known restaurants, they are very close to the Hyatt Regency.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
We’re glad our location next to the Convention Center and nearby restaurants made your stay convenient. We hope to welcome you back to Hyatt Regency Long Beach soon! Kind regards, Stacy F. Marketing
The peace of the ocean
I have been travelling with the C.A.R. meetings since 1999 and have stayed at this facility numerous times. Each and every time meets my expectations of perfection. The room is always clean, the staff throughout the hotel are helpful and kind, the food at the Market works for all meals, and the peace being near the water and the sparkling night lights complete a perfect stay!
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for your continued loyalty and for joining us for the C.A.R. meetings over the years. We’re delighted that our team, your clean room, the Market, and the oceanfront setting continue to make each visit special. We look forward to welcoming you back for many more stays by the water! Kind regards, Stacy F. Marketing
Not as expected
This hotel was not as expected from my stay at other Hyatt hotels. The parking was frustrating- the garage was very full and having to pay almost $50 per day as a hotel guest for a very packed garage was frustrating. Most other Hyatt hotels did something nice for me automatically as a member (like waiving a parking fee) and this one did not. The texting option for questions was nice and they were helpful...but not over an above as I have seen at many other Hyatt hotels. The $10 food credit per day doesn't even pay for a salad at the market bar and didn't even come close to meeting our family of 4 needs. I will only choose Hyatt Places in the future as our experience with this Hyatt Regency hotel was night and day different than other Hyatt hotels. Hope this helps! :)
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing your feedback. I’m sorry your stay fell short of what you’ve come to expect from Hyatt. I’m glad our texting team was helpful, but we understand that the overall experience didn’t feel as attentive as it should have. Your comments have been shared with our leadership team as we review how we can improve the guest experience. We appreciate you taking the time to let us know, and we’re sorry we didn’t give you a reason to return. Kind regards, Stacy F. Marketing
Wonderful stay in Long Beach at the Hyatt Regency
We stayed at the Hyatt because it was close to the Long Beach Marathon event. The rooms were spacious and clean. The staff was wonderful too and accommodating to our needs. Will definitely stay here again the next time for the LB marathon next year!
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing your experience! We’re so glad our spacious, clean rooms and accommodating team helped make your Long Beach Marathon weekend a great one. We look forward to welcoming you back next year! Warm regards, Stacy F. Marketing
Love the Hyatt Regency in Long Beach
Love this hotel. Great location and convenient to the convention center. Staff is great, nice pool with hot tub, spacious rooms. My favorite place to stay in Long Beach for conferences.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for making Hyatt Regency Long Beach your favorite place to stay for conferences! We’re glad you enjoy our convenient location, spacious rooms, pool, and hot tub, and that our team helps make each visit a great one. We look forward to welcoming you back. Warm regards, Stacy F. Marketing
Stay with the BEST!
Excellent location, condition, staff and rooms. The best hotel to stay in while in Long Beach! Close to everything (great shopping, movie theatre, harbor, restaurants). The views are beautiful and the facilities are wonderful.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
We’re delighted you enjoyed our location, beautiful views, rooms, and facilities, and that our team helped make your stay memorable. We appreciate your recommendation and look forward to welcoming you back to Hyatt Regency Long Beach. Kind regards, Stacy F. Marketing
Business and a frequent visitor to Long Beach
Great location, pleasantly clean and hospitality was great. I spend time in Long Beach every year and decided to try the Hyatt this time. I look forward to visiting and booking my stay with the Hyatt Regency again.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for giving Hyatt Regency Long Beach a try during your visit. We’re delighted you enjoyed our location, clean accommodations, and hospitality. We appreciate your kind words and look forward to welcoming you back on your next trip to Long Beach! Warm regards, Stacy F. Marketing
Nice hotel. Expensive extras.
I was there on business. Staff was very friendly and helpful. Nice hotel with clean, spacious rooms. Lovely, peaceful views. Love their body wash/shampoo brand. Bed was comfortable. Nice refrigerator. Easy to use digital chat. Chromecast sharing made the TV extremely useful. Pool was nice but could use a cleaning and warming up. Food and drinks are extremely overpriced for any hotel chain. Had a good stay overall.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing your feedback. We’re pleased you enjoyed our friendly team, spacious and comfortable room, peaceful views, and convenient in-room features. We appreciate your comments about the pool’s cleanliness and temperature, as well as the pricing of our food and beverages, and will share them with the appropriate teams. We’re glad you had a good stay overall and hope to welcome you back to Hyatt Regency Long Beach. Kind regards, Stacy F. Marketing
Convenient, clean, fast elevators
We went for the JCCS show - my son has a booth there - so it's a convenient place to stay. The elevators are extremely fast and with four of them, we never waited more than 30 seconds, tops. The rooms were very clean but definitely need updating. I would recommend it
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for staying with us while visiting the JCCS show, and for recommending Hyatt Regency Long Beach. We’re glad our convenient location, clean rooms, and quick elevator service made your visit easier. We also appreciate your feedback about the rooms needing updates and will share it with our team. We hope to welcome you back next time you’re in Long Beach! Warm regards, Stacy F. Marketing
Unpleasant experience
It’s not worth the price. There are significantly nicer hotels for a fraction of the cost. The rooms weren’t clean or comfortable. You have to pay $50 a night to park and there isn’t even an elevator to take your stuff down.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for your feedback. We’re sorry your stay fell short of expectations. Cleanliness and comfort should never be a concern, and we regret that your room did not meet the standards we aim to provide. We also understand your frustration with the parking cost and the difficulty of getting your belongings to your room. We appreciate you bringing these issues to our attention so our team can review them. We’d welcome the chance to learn more about your experience and make it right. Please contact the hotel directly so we can follow up with you. Kind regards, Stacy F. Marketing
Pre-Night before a cruise
The location is convenient to the cruise port, with some restaurants and shops nearby. However, the surrounding area didn’t feel particularly safe, and there wasn’t much to do beyond enjoying the hotel pool. The hotel itself is very nice, and the staff were excellent—friendly and helpful throughout our stay. Unfortunately, the breakfast felt overpriced. We were also woken up around 7 a.m. by the noise of a jackhammer outside, which was disappointing. Overall, the hotel itself was great, but the surrounding area, breakfast prices, and early-morning construction noise took away from the experience.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing your feedback. We’re glad our convenient location, hotel, and team made a positive impression during your pre-cruise stay. We’re sorry the surrounding area didn’t feel as comfortable as you’d hoped, and that breakfast felt overpriced. We also apologize for the early-morning jackhammer noise disrupting your rest. We understand how disappointing that is, and we’ll share your comments with the appropriate teams. We appreciate you bringing these concerns to our attention and hope we’ll have the opportunity to provide a more relaxing stay in the future. Kind regards, Stacy F. Marketing
As expected a good stay
Quality hotel and quality price for parking ! Great location and easy reach of restaurant and shopping centre Handy for beach shoreline walk
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for your review. We’re pleased you enjoyed your stay, found our parking a good value, and appreciated the convenient access to nearby restaurants, shopping, and the shoreline walk. We hope to welcome you back to Hyatt Regency Long Beach. Warm regards, Stacy F. Marketing
Great stay
Very nice staff and perfect location. Food was very good at the cafe downstairs. was bomb for breakfast. My husband had Lox and bagle and it was more then enough. Was bummed after the concert the kitchen was closed early on the weekends and we were starving, but here are food trucks parked right across the street that saved us from starvation Good hotel and staff. Great view
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing your experience. We’re glad you enjoyed the service from our team. We’re sorry the kitchen was closed when you returned from the concert and appreciate you mentioning it. We’re glad the nearby food trucks came to the rescue! We hope to welcome you and your husband back to Hyatt Regency Long Beach soon. Warm regards, Stacy F. Marketing
Hard to beat
Terrific location, with plenty of shops and places to eat nearby, within walking distance, solid gym, VERY clean hotel, delightful staff
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for the wonderful review. We’re delighted you enjoyed our walkable location, well-equipped gym, clean accommodations, and the care our team provided. We hope to welcome you back to Hyatt Regency Long Beach soon. Warm regards, Stacy F. Marketing
Family holiday
Hotel was clean , great location only bit that let it down was the food & bar which was just ok. Couldn't fault the staff all helpful & really polite. I would re visit without hesitation.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing your family holiday experience. We’re glad you enjoyed our clean hotel, convenient location, and the warm, helpful service from our team. We appreciate your candid feedback about the food and bar and will share it with our team as we look for ways to improve. It’s lovely to hear you’d visit again. We look forward to welcoming you back to Hyatt Regency Long Beach. Warm regards, Stacy F. Marketing
Top Notch!!!!
Very nice hotel. Customer service: 5 stars; the hotel was very clean, and the atmosphere was pleasant. I will return again and again. We were going on a cruise. We will go in the day before and stay after from now on.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for your wonderful review and for sharing your experience at Hyatt Regency Long Beach. We’re delighted to hear that you enjoyed our customer service, cleanliness, and pleasant atmosphere. It’s great to know we could provide a comfortable start and finish to your cruise vacation. We truly appreciate your kind words and look forward to welcoming you back again. Warm regards, Stacy F. Marketing
Wedding
my experience was one too want to come back to atmosphere was pleasant. The vibe was to I like that the rooms were clean and all the stuff was easy to get along
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed the pleasant atmosphere of the wedding, found your room clean, and had positive interactions with our team. We are especially happy to know that you would like to return. We look forward to welcoming you back to Hyatt Regency Long Beach for another enjoyable stay. Warm regards, Stacy F. Marketing
Comfortable Stay with Friendly Service, but Some Room & Noise Issues
Overall, we had a comfortable stay and found the staff to be friendly and professional, but there were a few issues that kept the experience from being perfect. One of the biggest frustrations was the shower. It was literally impossible to turn on, so I had to call the front desk and ask someone to come help. I was told this is a known issue, which made me wonder why there wasn’t a sign or some sort of instruction in the bathroom. Luckily, it was close to midnight when I called, and maintenance was still available to come up and help. On the plus side, I really liked having a water station and microwave on every floor, which was very convenient. The market in the lobby also offers a nice variety of food options. I ordered a 12-inch pepperoni pizza, and it was surprisingly delicious — best of all, it was ready in less than 10 minutes. We also got lucky with a king room on the 15th floor with a partial ocean view, which was a lovely way to wake up each morning. The QR code provided in the room was another nice touch, making it easy to figure out how to operate the thermostat and see what the hotel offers. The text messaging service was especially convenient and, in my experience, much quicker than calling the front desk. There was one frustrating issue with the parking. On our third day, I discovered that my key card had never been programmed for self-parking, leaving me stuck at the gate. Thankfully, the valet gentleman was kind enough to help me get in, and Lauren at the front desk reprogrammed my key card right away and also helped coordinate with the bellman. Lauren was incredibly helpful, friendly, and professional, and really turned a frustrating situation around. My biggest complaint, though, was the noise. The housekeeping staff were extremely loud during morning cleaning. At times, it sounded like mopping upstairs was hitting the walls, and there were moments when it sounded as though furniture was being moved around. The resulting thumping was strong enough that we could actually feel vibrations through the floor. The hotel could definitely benefit from better soundproofing and insulation in general. The AC was also quite loud, particularly when it reached the set temperature. It cycled on and off loudly enough that I was woken up several times during the night. Despite these issues, all in all, the stay was comfortable and the staff were consistently friendly and professional. There are definitely some things the hotel could improve — particularly the noise insulation, AC, and a few of the room/technology conveniences — but the helpful staff and overall comfort made for a pleasant stay.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
Thank you for sharing such thoughtful and detailed feedback about your stay. We are pleased to hear that you found our team friendly and professional, enjoyed the partial ocean view, lobby market, water stations, and convenient in-room QR code and text messaging services. We especially appreciate your kind recognition of Lauren; she will be delighted to know that she helped turn a frustrating parking issue into a positive experience. We sincerely apologize for the difficulties you encountered. We are sharing your comments with our Housekeeping and Engineering teams to address noise levels, room maintenance, and HVAC performance. Thank you again for recognizing the efforts of our staff while also pointing out areas where we can improve. We hope to have the opportunity to provide you with a quieter and more seamless stay on your next visit to Long Beach. Kind regards, Stacy F Marketing
Great hotel
Beautiful hotel. Pool and hot tub are very nice. Elevators are so fast! Water pressure in the shower is amazing. I would stay here again.
Stacy Filia, Owner at Hyatt Regency Long Beach, responded to this review
We’re delighted that you enjoyed our beautiful hotel, refreshing pool and hot tub, fast elevators, and excellent shower water pressure. It’s especially wonderful to hear that you would stay with us again. We look forward to welcoming you back to Hyatt Regency Long Beach soon! Warm regards, Stacy F. Marketing
Showing 20 reviews since September 12, 2026.