Hotel Policies

A daily destination fee of $30.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• Daily Premium Internet Access for multiple devices
• 2 Welcome bottles of water per stay
• 15% discount at Kalaveras (located across the street)
• 10% discount at Islands (located across the street)
• Daily $10 Food and Beverage credit at the Market|Bar
• One In-Room Movie Rental per Stay
• One hour Swan Pedal Boat Rental at the Rainbow Lagoon Park per stay
• Discounts on Adult and Child tickets at the Aquarium of the Pacific (see Concierge for details)
• Coloring Books and Crayons are available for Kid's activites
• Buy One Ticket Get One Free at the Laugh Factory (located across the street)
• 20% discount at Harbor Cruise or Whale Watching at Harbor Breeze Yacht Charters and Cruises
• 10% discount at Parker’s Lighthouse
• 10% discount at Queensview Steakhouse Restaurants located in Shoreline Village

Future Changes: Bookings on and beyond September 01, 2026 - A daily destination fee of $30.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• Daily Premium Internet Access for multiple devices
• Daily $10 Food and Beverage credit at the Market|Bar
• Coloring Books and Crayons are available for Kid's activites
• One In-Room Movie Rental per Stay
• Daily $10 credit when renting Lime or Bird Scooter (covers $1 unlock fee plus up to 60 minutes of ride time) with proof of daily receipt
• Discounts on Adult and Child tickets at the Aquarium of the Pacific (see Concierge for details)
• 10% discount at Parker’s Lighthouse
• 10% discount at Queensview Steakhouse Restaurants located in Shoreline Village
• 20% discount at Harbor Cruise or Whale Watching at Harbor Breeze Yacht Charters and Cruises
• 15% discount at Kalaveras (located across the street)
• 10% discount at Islands (located across the street)
• Buy One Ticket Get One Free at the Laugh Factory (Located Across the Street)

Hyatt Regency Long Beach is happy to host your canine companion throughout your stay.

*We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

FEES: Up to six nights: $100/stay

WEIGHT LIMITS: Dogs must weigh 50 pounds or under, or two dogs must weigh no more than 75 pounds combined

Only prepaid packages with a return address will be accepted.

The hotel will not contact the shipper if a package is refused.

Handling fees apply:

• $10.00 per box
• $25.00 per case
• $125.00 per pallet
• Additional storage fees may apply for packages arriving more than 3 days before the guest's stay.

The hotel is not responsible for lost, stolen, or damaged packages.

Unclaimed packages will be discarded after 30 days.

Hyatt Regency Long Beach is a completely smoke and vape-free property, including the guest room. Smoking and vaping are permitted in designated smoking areas only, located outside the front entrance of the hotel. In the event it is determined that smoking or vaping took place inside a guest room, a daily smoking fee of $250 will be placed on the folio of the registered guest at management’s discretion.