Reviews

Incredible experience! Very very amazing buffet breakfast, the best I’ve ever had. Really lovely and attentive staff! Fantastic for families- our young toddler loved the koi fish and duck feeding daily, turtle sanctuary, live music at the pizzeria nightly, complimentary kids club 1 hour daily, playground and kids pool with slide! We loved it as parents as the atmosphere is not too kid focused, it just subtly caters well for kids and adults!

It is a lovely hotel with extensive, manicured gardens with lovely ponds throughout the resort. The lobby/reception area is spectacular and it is traditional Bali styling. Some people complain that the resort is a bit dated but it really depends on what you like. It is more traditional Bali. They are doing regular maintenance on the place to keep it like new. The rooms were lovely and clean. The air conditioners worked well. The restaurants were all very clean, the staff were very friendly and attentive. The breakfast was excellent too. My only negative feedback would be about the pools. Mainly the children's pool being a few steps away from the adults pool. There weren't many deck chairs around the adult pool, so you either had to find a spot around the children's pool or you had to go over to a different area under the trees which was in shade all day.

Outstanding resort, the place is lush tropical and right in the middle of walking distance to everything. Staff are very friendly and helpful.

If you are looking for a place with a gorgeous shaded tropical feel by the pool and plenty of sun lounges located right on the beach this a very good option. Breakfast was very good, dinner at the Pizzeria was delicious. Rooms are simple but the place is absolutely spotless, and staff everywhere were lovely and accommodating.

A wonderful hotel, set in beautiful grounds, with a variety of pools and areas to choose from, a gym and a spa, and right on the sea front. The staff could not have been friendlier or more helpful, always ready to assist you with whatever you needed. Food delicious and rooms very comfortable. Could not ask for any more.

Get to this hotel if you prefer to go for a relaxing sensation and good ambience. Nice surroundings and attentive staff. The food is very good, and the beaches are beautiful. The beach walking way is soo beautiful and clean

Best place to stay. Love the room, love the service & staff hospitality. love the food and also the environment. Walking distance to the beach, you can enjoy the sunrise moment easily

Amazing hotel, friendly staff, facilities are fantastic, love the general service, rooms are a great size and always clean. Location is perfect. Love the beach access and the chairs on the beach. I would highly recommend a stay at this resort A+

Nice place to stay in Bali. I want to recommend to anyone who wants a peaceful and lovely experience while away from worries and othe staff! Thank you.

Excellent hotel with great facilities and very good restaurant. Why do I need to say more when I have said what I wanted to say ?

Excellent hotel staff are very helpful and friendly grounds are tropical very beautiful pools are excellent also right on the beach Close to amenities overall perfect place to relax and enjoy your stay at the regency hyatt.

Great hotel and would go back with young grandchildren and family members as this hotel is very well located and has great facilities.

We booked 4 rooms for 4 families 2 with infants. We checked in online of our arrival at 3 pm. We got there at 3:30 pm and upon checking in 3 families had a room ready but my daughter's (who had a 1yo) room was not ready.She was asked to wait in the lobby for 30 mins by that time I was already in my room .So i went back to the reception to complain that she needed to feed her infant only then they decided to allow her to use a spare room. Then I noticed that our luggage was still on the trolley in the lobby when I queried why our luggage was not taken to our rooms the answer was the bell boy didn't know our room numbers? Now we get to our rooms . My daughters room had a strong smell of mould. Called reception they send an engineer to test the level of dampness and he said that the room has to be quarantine for a full mould treatment. I get to my room . There is 2 aircon in the room one for bedroom and one for adjoining sitting area aircon in sitting area not working. called it in . repairman comes and said motor burnt out need changeover. My youngest daughter call me"dad do you have power in your room?cause we don't" I specificaly requested a crib for my grandson . No crib in room . call reception . no crib available. The receptionist asked "what do you think we should do?" lucky we were there for only 2 days. And they classify the hotel as a 5 star. we spent 5 days in Westin ubud and 3 days in Ayana Jimbaran prior to coming here if that is a 5 star hotel then the other 2 hotels would be a million stars

Great location, the pool areas, that then spill onto the beach, great beach bar and Sunday Bottomless Lucnh with live music was all amazing. The arrival the piano lounge all a great experience.

Very warming, secluded, quiet ... Love the extra amenities and the extra love. Breakfast was mainly pastries and salads. Overall experience is great. We chose this hotel for the great morning jog experience

I organized a conference that was held here. From start to finish, the Hyatt Regency staff were incredibly helpful. We looked at a lot of other hotels in Bali before settling for the Hyatt. It was certainly not the cheapest option, but what we discovered was that it was worth every penny. The hotel events manager was absolutely brilliant - all of the staff made sure our conference arrangements went without a hitch - from the meeting room, to all the equipment/supplies we needed, to the room accommodation, the airport transfers for all participants, the food...etc. Many of our participants stayed on after the conference just to enjoy the hotel and the beach. The grounds are absolutely gorgeous, and the beach is lovely. Would happily come here again either for business or pleasure.

We booked a Premium double but didn’t realise these rooms are all on the ground floor which we didn’t want. We had to downgrade to a deluxe room but it was still an excellent room and had a partial (through the many trees) sea view which was nice. The hotel covers an enormous area and can take a while to navigate from the farthest out room to the amenities. This huge area is all beautiful well kept gardens full of exotic plants so is a pleasure to walk through. The pool area too covers a big area with several pools with great loungers, this extends to the beach which is really why the hotel is located here. All very beautiful. Food is excellent and you can use the next door sister hotel (Andaz) for restaurants too. Breakfast is superb with a big range of cuisines but ordering eggs to be brought to your table maybe after you have eaten everything else isn’t ideal. We ordered eggs benedict as service was immediate. Beautifully appointed if huge reception/bar area. Service from all members of staff was first class, attentive without being intrusive. Location is pretty good for accessing the shops in Sanur and there is a beach side walkway for a long way into the shopping areas. We loved it!

This was our second time staying at Hyatt Regency Bali in Sanur, and once again, the service was absolutely immaculate! A special shout out to Chef Krisna, Oka at the Regency Club, and Sri at Omang-Omang for going above and beyond to make our stay even more enjoyable, relaxing, and memorable. Their genuine warmth, hospitality, and attention to detail truly made our trip extra special! The property itself is absolutely gorgeous, with a timeless, classic Balinese design and beautifully maintained grounds throughout. The location is fantastic, with easy access to the beach, and having a dedicated adults-only pool makes the experience even more relaxing and enjoyable! Hyatt Regency Bali continues to be one of our favourite places to stay in Sanur. We will definitely make it a point to return every time we visit Bali. Thank you to the wonderful team for making yet another stay so memorable. We already can’t wait to come back!

Hyatt Regency Bali far exceeded my expectations. There’s a variety of experiences for everyone, excellent location. Beautiful property!

The hotel was in an excellent location, beach on oneside with great bars and restaurants, town/shops/bars the other side. Upon entering the hotel, there was a welcome going and the staff made us feel very welcome. The room was of a very high standard, very clean, housekeeping worked really hard. The breakfast were amazing, so much choice, the piano bar and the pizzaria were great places to chill and eat great food and drink decadent. Overall our stay at the Hyatt regency has been one of the best holidays we’ve had.