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Hyatt is absolutely heavenly
Hyatt is another name for Zion , it is not an exaggeration to call it a second heaven it feels ethereal and out of this world with its serenity
Hargobind G,
August 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! We're deeply touched by your poetic description of Hyatt Regency Dharamshala Resort as a "second heaven" and "ethereal." We're thrilled that our resort has provided you with a sense of serenity and a connection to something beyond the ordinary. Our aim is to create a haven where guests can unwind and rejuvenate, and it's wonderful to know that we've succeeded in creating such a magical experience for you. Thank you for your kind words and for being a part of the Hyatt family. We look forward to welcoming you again soon! Warm Regards, Amiya Mehta General Manager
A wonderful stay at Hyatt Dharamshala with exceptional service and delicious food
We had a fantastic stay at Hyatt Dharamshala. The staff was courteous and attentive, and the service truly exceeded our expectations. The food at THYM was a highlight of our trip—every dish we tried was delicious and beautifully presented. It was easily one of our best culinary experiences in recent times. Overall, a memorable and relaxing getaway. Highly recommended!
Safari25450078721,
August 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! We're delighted to hear that you had a fantastic stay with us! We're thrilled that our team efforts to provide courteous and attentive service paid off, and that our culinary offerings at THYM impressed you so much. Our chefs work hard to create memorable dining experiences, and we're glad you enjoyed every dish. Thank you for your kind recommendation. We're looking forward to welcoming you back soon! Warm Regards, Amiya Mehta General Manager
Best resort to stay in Dharamshala. Beautiful ambience, amicable staff , delicious food. Best place to rejuvenate.
This resort is located at a prime location and has beautiful ambience. Here the staff is very polite and kind. Best place.
Amarpreet K,
July 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! Thank you for your kind words! We're thrilled to hear that you've enjoyed our location, ambiance, and most importantly, the service provided by our team. We strive to create a warm and welcoming atmosphere for all our guests, and it's great to know that we've succeeded. We're glad you had a positive experience with us, and we look forward to welcoming you back soon! Warm Regards, Amiya Mehta General Manager
Pleasant stay at Hyatt Dharamshala.
Overall good ambience clean rooms with spacious area and beautiful greenery. The kitchen service was somewhat slow, specially roti. Also AC filters were somewhat choked though weather being pleasant.
MOHD AZHAR M,
July 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! Thank you for choosing Hyatt Regency Dharamshala Resort! We're glad you enjoyed the ambiance, clean rooms and greenery. Sorry to hear about the slow kitchen service and AC filter issue. We'll work on improving our service speed and maintaining our facilities to ensure a seamless stay. Your feedback is valuable! We look forward welcoming you back soon ! Warm Regards, Amiya Mehta General Manager
Worst experience in a luxury hotel in dharamshala
Not that best compared to other Hyatt property, sher lack of hospitality. No proper check-in to resort , no minibar in room , Gym not clean with no proper equipment (quite basic these days)
Sumit N,
June 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! Sorry to hear that your experience didn't meet your expectations. We'll take your feedback seriously and work on improving our hospitality, check-in process, room amenities, and gym facilities. Your input helps us enhance our services. We hope to have the opportunity to serve you better in the future. Warm Regards, Amiya Mehta General Manager
Peaceful stay
It was a great stay, hyatt is known for its hospitality and luxury and i get the both things during my stay. All the staff were so professional and helpful.
Randeep S,
June 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! Thank you so much for your kind words! We're thrilled to hear that you experienced the hospitality and luxury that Hyatt is known for. Our team works hard to provide exceptional service, and we're glad you found them professional and helpful. We look forward to welcoming you back soon! Warm Regards, Amiya Mehta General Manager
Cool spot in an interesting Indian town
Nicely located hotel away from very busy town centre, a good cool spot at a relatively hot time of the year Interesting town, provided you have a good driver/ guide
David T,
June 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! Thank you for staying with us and sharing your review! We're glad you appreciated our resort's location and found it to be a cool retreat. We also appreciate your feedback about having a good driver/guide to explore the town - we'll definitely consider the suggestion for our guests. Hope to welcome you back soon! Warm Regards, Amiya Mehta General Manager
A place where you want to go again and again.
Beautiful Resort in between Pine Trees. Lovely finger licking food served . Great Property . Just experience it to believe .
nishant k,
June 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! Thank you for staying with us and sharing your wonderful review! We're delighted you enjoyed our resort's natural surroundings and our culinary offerings. We're thrilled you had a great experience and can't wait to welcome you back soon ! Warm Regards, Amiya Mehta General Manager
worst experience in Hospitality industry at any star hotel.
It was one of the worst experience encountered at Hyatt Dharamshalla resort. Being an avid traveller and premium member of many hotel chains including Hyatt, can say that staff is not even taught the basic etiquettes of attending to guests. the first response to anything is no sir. Though the property is located at beautiful place and nicely built also but the staff made sure that they turned those immaterial with their working. better to avoid than spoiling your vacation.
Mahajn,
June 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! We're truly sorry to hear that your experience at Hyatt Regency Dharamshala Resort fell short of your expectations. As a recognized member of Hyatt, your satisfaction is especially important to us. We take your feedback seriously and will work on the things to make them better. We appreciate your honesty and hope to have the opportunity to serve you better in the future. Warm Regards, Amiya Mehta General Manager
Vaccinations
Great surroundings with dense Pine and Devdar trees . Nice ambience with courteous staff. Restaurant provides delicious local and continental, indian and other food.
sanjayagg410,
June 2025
Hyatt Regency Dharamshala Resort, General Manager at Hyatt Regency Dharamshala Resort, responded to this review
Dear Guest, Namaskar ! Thank you so much for your kind words! We're thrilled to hear that you enjoyed the natural surroundings and ambiance of our Resort. Our team works hard to provide exceptional service, and we're glad you found our team courteous. We're also delighted to hear that our restaurant's food met your expectations. We look forward to welcoming you back soon!" Warm Regards, Amiya Mehta General Manager