Hyatt Regency Metropolitan Chongqing
Hyatt Regency Metropolitan Chongqing
Most members of our team speak English.
Yes. International power adapters are available in guest rooms, and additional adapters can be borrowed by contacting Guest Services.
Yes. We can receive packages on your behalf before your arrival. Please ensure your reservation name and arrival date are clearly indicated. The address is: Hyatt Regency Metropolitan Chongqing, No. 68, Zourong Road, Yuzhong District, Chongqing City.
Yes. Complimentary Wi‑Fi is available in all guest rooms and public areas. You can open the settings on your phone, search and select Hyatt@wifi, or connect through the Hyatt Place WeChat mini-program.
Certainly. Just dial the internal line "0" to contact the guest Service center.
Yes. Our concierge team is happy to assist with dining, attractions, transportation, and other local recommendations.
Yes. The hotel offers laundry, dry cleaning and ironing services. The charges for these services can be referred to the laundry service price list in the room.
No. We do not offer childcare services.
We offer a variety of vegetarian dishes; however, gluten-free menu items are not currently available. Please click the menu link for details.
Our culinary team offers a wide range of international cuisine. Please use the restaurant reservation link and let us know your dining preferences in advance. We will do our best to accommodate your needs.
Yes. Food deliveries are permitted; however, for food safety reasons, deliveries must be collected from the designated area in the hotel lobby.
Yes. In-room dining service is available daily.
No.
Yes. Cribs and extra beds are available upon request.
Yes. Both sofa beds and rollaway beds are available. The family suite is equipped with a sofa bed. You can reserve this room type if needed.
Yes. We have designated non-smoking floors.
Room views vary by room type and availability. Specific views cannot be guaranteed, and we encourage guests to select their preferred room type when booking.
Absolutely. All guest rooms are equipped with bathtubs.
Certainly. Please let us know before arrival if you prefer a quieter room.
Yes, the hotel features an indoor swimming pool located on the 5th floor. Complimentary access is available to registered guests with a valid room key. Please note that a swimming cap is required when using the pool. Hours of Operation: 9:00 AM – 9:00 PM.
Yes, the hotel features a Fitness Center that is available to registered guests on a complimentary basis with a valid room key. Hours of Operation: 24 hours daily (00:00–23:59).
We do not have a formal business center; however, paid printing, photocopying, and scanning services are available. Please contact the Front Desk for pricing details.
Yes. Spa services are available on-site and operated by outsourced company. Please dial extension 7311 from the hotel phone to make a reservation.
Yes. Our fully equipped meeting facilities can accommodate meetings, conferences, and special events. Please contact the hotel or visit our website for details.
The hotel is approximately 21 km from Chongqing Jiangbei International Airport, about a 26-minute drive away.
Yes. Airport transfer services are available. Advance reservations by email or phone are recommended.
Chongqing North Railway Station is approximately 10 km away, about a 15-minute drive from the hotel.
Buses, metro services, and taxis are conveniently located just steps from the hotel lobby.
The hotel is located in the city center, adjacent to the landmark Jiefangbei area.
Yes. Car rental and limousine booking services are available. It is recommended to contact the hotel concierge in advance by email or phone to make a reservation.
Yes. Maps and recommended travel routes are available at the Concierge.
Popular attractions such as Jiefangbei, Hongyadong, the Yangtze River Cableway, and Shancheng Alley are all within a five-minute walk.
Yes. Metropolitan Oriental Plaza, Chongqing Department Store, and Bayi Food Street are all within walking distance.
Yes. Complimentary parking is provided for registered hotel guests. You can navigate to the "Metropolis Oriental Plaza Underground Parking Lot" and take the elevator to the hotel lobby.
No. Valet parking is not currently available.
Yes. EV charging stations are available in the parking area.
Due to mapping restrictions in China, Google Maps may show inaccurate or shifted locations. We recommend using Baidu Maps or Amap (Gaode Maps) for accurate directions. You can also contact us for precise navigation instructions.
Some international platforms may list us under translated or alternate names. Please refer to our official Chinese name and address to ensure accuracy.
Yes. Connecting rooms are available.
Yes. We offer kid-friendly meal options.
Absolutely. We offer flexible event spaces and an experienced planning team. Our rooftop garden is one of the most beautiful outdoor wedding venues in the city center.
Our team can assist with group accommodations, events, meetings, and wedding planning services.
Yes. We provide audiovisual equipment, including projectors, microphones, and LED screens.
Yes. Customized catering menus are available through our events team.
Yes. Standard accessibility facilities are available.
Yes. Accessible rooms are available.
No.
Yes. Accessible parking spaces are available.
Yes. Service animals are welcome at no additional charge. Proof of vaccination or health certification is required.
Please present a valid government-issued identification document, such as an ID card or passport.
Yes. According to local PSB policy, Minors (under 18 year) must be accompanied by guardian.
Yes. Luggage storage service is available.
Our Front Desk operates 24 hours a day, so you can check in at any time.
Early check-in may be arranged subject to availability. Guaranteed early check-in arrangements may incur additional charges.
Arrangements can be arranged subject to availability. Some late check-out cases may incur charges.
Yes. Express check-out service is available.
Both smoking and non-smoking rooms are available. Please indicate your preference when making your reservation. A cleaning fee is required for smoking in non-smoking rooms and indoor public areas.
Lost items are documented and securely stored. Please contact the Front Desk and provide details of the missing item and the date it was lost.
While there is no formal dress code, guests are respectfully requested to wear appropriate attire in public areas. Slippers and bathrobes are not permitted in dining venues.