Hyatt Regency Chongqing
Our team can assist guests in English, Mandarin, and Cantonese. Translation assistance may also be arranged, subject to availability.
Yes. Power adapters are available at the Front Desk upon request. The hotel uses a 220V, 50Hz electrical system. Please check your device requirements and bring a voltage converter if needed.
The hotel opened in 2012 and continues to refresh and upgrade its guestrooms and public areas to enhance the overall guest experience.
Yes, complimentary Wi-Fi is available in all guestrooms and public areas. Please contact the Guest Services Center for Wi-Fi connection assistance and instructions.
Unfortunately, pets are not permitted in the hotel.
Absolutely. Please contact the Guest Services Center to schedule your preferred wake-up time.
Yes, we provide daily housekeeping service. Please contact the Guest Services Center if you wish to suspend cleaning or request additional linen or amenities.
Our Concierge team would be delighted to assist with restaurant recommendations, local attractions, transportation arrangements, and reservations for popular venues.
Yes, laundry and dry-cleaning services are available daily for an additional charge. Please contact the Guest Services Center for assistance.
Babysitting services are available upon request and require at least 24 hours' advance notice. Full details, including applicable charges and service policies, are subject to confirmation with the Manager on Duty upon arrival.
Yes, our restaurant offers a variety of vegan and gluten-free dishes. If you have any specific dietary requirements, our service team will be delighted to recommend suitable options tailored to your needs. Applicable menu items are clearly marked for your convenience.
Our dining team offers selections inspired by a variety of global cuisines. Please let us know your preferences, and we will do our best to accommodate them. For Muslim guests, pork-free dishes are available. Our team will also adjust offerings where possible to accommodate individual tastes and dietary preferences.
Outside food may only be consumed in guest rooms and is not permitted in the hotel's public areas.
Outside food is allowed in your guestroom only，please don't consume it on hotel's public areas.
Yes, room service is available daily. For menus and service hours, please refer to the in-room dining menu in your room or contact the Guest Services Center.
Yes, additional breakfast can be added to your reservation. Please contact the Front Desk, our Reservations Center, or the Market Café Hostess for details on breakfast policies, pricing, and available options.
Yes, the hotel features a Regency Club Lounge offering light refreshments throughout the day, afternoon tea, and evening cocktails during operating hours. Access is based on the room category booked or your World of Hyatt membership benefits. Guests may also purchase lounge access separately. Please contact the Guest Services Center for pricing and details.
Yes, the hotel offers facilities and services for Muslim guests, including pork-free and alcohol-free meal arrangements, prayer guidance, and qibla direction reference. If you have any special requirements, please feel free to contact us before or during your stay, and we will do our best to assist with the necessary arrangements.
Yes, cribs and extra beds are available upon request. Cribs are complimentary, while extra beds are subject to additional charges. Availability may be limited by room type, space, and inventory; we recommend submitting your request at the time of booking.
Sofa beds are available in selected room categories only. Please contact us for room details before booking.
Smoking and non-smoking rooms are available upon request and subject to availability. The hotel also provides designated outdoor smoking areas. Smoking is prohibited in all indoor public areas.
The hotel provides complimentary in-room toiletries, including shampoo, body wash, conditioner, body lotion, soap, shower caps, dental kits, and combs.
Room views vary by room type and availability. While we are unable to guarantee a specific view, please inform our Reservations Center or the Front Desk of your preference, and we will do our best to accommodate your request.
All guest rooms are equipped with bathtubs.
Certainly. If you prefer a quieter room, please advise our Reservations Center or the Front Desk of your request. We will do our best to arrange it, subject to availability. Kindly note that this request cannot be guaranteed.
Yes, all guest rooms are equipped with heating facilities. Heating is available during the winter season to ensure a comfortable stay.
Yes, the swimming pool is located on Level 7 and is operated by a third-party provider. Complimentary access is available to registered hotel guests. Operating hours are from 7:00 AM to 11:00 PM daily.
Yes, the fitness center is located on Level 7 and is operated by a third-party provider. Complimentary access is available to registered hotel guests 24 hours a day. The facility features a variety of cardio and strength-training equipment.
Yes, our business center is fully equipped with computers, printers, copiers, and scanners to support guests' business needs.
Yes, spa treatments are available on-site and are operated by a third-party provider. Please contact the Front Desk or the Guest Services Center for booking assistance.
Yes, our fully equipped meeting rooms accommodate any kind of gathering, business meetings, seminars and banquets. Please contact our events team for venue specifications and quotations.
The hotel features a selection of restaurants including Market Café buffet, Yu Yue Chinese Restaurant, Tea Lounge. Market Cafe offers self-service breakfast, weekend buffet lunches, à la carte meals and weekend buffet dinners; the Chinese restaurant serves Sichuan and Cantonese cuisine, with large dining areas and private rooms for selection; Tea Lounge provides light meals, coffee, tea, pastries.Please visit our dinning page.
The hotel is located approximately 23 km from Chongqing Jiangbei International Airport, about a 30-minute drive from the hotel.
We currently do not offer shuttle services, but taxis and public transport are readily available nearby for airport transfers.
The nearest railway station is Chongqing North Railway Station, approximately 5.6 km or 16 minutes away by car.
Buses, and taxis are easily accessible just steps from our entrance.
The nearest metro/subway station to the hotel is Guanyinqiao Station which is approximately 18 minutes away on foot.
Downtown can be reached by subway, bus, or taxi. Subway is recommended during morning and evening rush hours to avoid traffic congestion—ask our team for the fastest route and estimated travel time at the time of day.
Yes, we would be delighted to assist with car rentals, limousine services, airport transfers, and point-to-point transportation through our trusted transportation partners. Please contact the Concierge Desk or the Front Desk for assistance and pricing information.
Yes, our hotel team can assist with arranging transportation services or providing local travel recommendations. Specific arrangements are subject to availability, and advance booking is recommended during peak hours.
Certainly. Complimentary printed city maps and attraction brochures are available at the Concierge Desk, and our team would be pleased to share local sightseeing and dining recommendations.
Many of Chongqing's popular attractions, including Beicang Cultural & Creative Block and the iconic "I'm in Chongqing" photo landmark, are located within a short walking or driving distance of the hotel.
The hotel is conveniently located near key shopping and business districts, including Guanyinqiao Pedestrian Street and Paradise Walk. Should you require additional travel information or recommendations, please visit our Events & Attractions page.
Selected guestrooms offer city views and views toward Paradise Walk. Guests seeking an enhanced stay experience are welcome to book a view room, subject to availability.
The hotel is directly connected to Paradise Walk, Starlight Place, Darongcheng Mall, and Maoye Plaza, which feature a wide range of retail stores, restaurants, and lifestyle brands. Guests can enjoy convenient shopping and dining just steps away from the hotel.
Yes, we offer on-site parking. For the latest parking rates, please visit the Parking & Transportation page.
We currently do not offer valet parking. Self-parking spaces are available for hotel guests.
Yes, EV charging stations are available in the parking area, subject to availability. For details, please contact the hotel.
Due to mapping restrictions in China, Google Maps may show inaccurate or shifted locations. We recommend using Baidu Maps or Amap (Gaode Maps) for accurate directions. You may also contact us for precise navigation instructions.
Some international platforms may list the hotel under translated or alternate names. Please refer to our official Chinese name and address to ensure accuracy.
Connecting rooms are available. To book one, please contact our reservations team in advance to check availability.
Yes, kid-friendly meal options and child portions are available upon request. Children's menus and tableware are also available.
Our hotel can provide complimentary baby cots/cribs, high chairs, children's toiletries, children's slippers, children's bathrobes, and other amenities. In-room dining also offers kid-friendly menu options for younger guests.
We'd be honored to host your celebration. Our hotel offers versatile event spaces and an experienced planning team to assist with weddings, banquets, birthday parties, and other special occasions. Please visit our weddings page for more details.
Our team provides comprehensive event coordination services, including venue layout planning, event setup, catering arrangements, audiovisual coordination, and vendor management to ensure a successful event.
Yes, we offer a range of audiovisual equipment for meetings, including projectors, screens, microphones, sound systems, and display monitors. Please let us know your requirements in advance so we can make the necessary arrangements.
To ensure food safety and service quality, outside food and beverages are generally not permitted in the event venue. We offer a variety of refreshment and beverage packages and would be happy to help you select an option that meets your needs.
On-site catering is available with customizable menus for meetings, celebrations, and special events. Please contact our event team for assistance.
Some areas may be difficult to access for guests with mobility needs. Please contact us to plan your visiting route and arrange proper reception for you.
Accessible rooms are limited, especially during peak travel seasons and holidays. We strongly recommend you contact our reservation team well ahead of your check-in date to confirm real-time availability and secure your booking.
Roll-in showers are not available in all rooms. If accessible rooms are fully booked, we can assist with alternative arrangements such as shower stools and non-slip mats to make your stay more convenient, subject to availability.
These devices are not available on-site; however, we can suggest local rental service providers that may supply them.
Yes, accessible parking is available. Please contact the hotel if you have specific requirements.
Unfortunately, we are unable to accommodate any animals, including certified service animals, due to building restrictions.
To check in, please present a valid official identity card or passport and your booking confirmation. If your reservation is secured by credit card, please also present the matching credit card under the guest's name.
Yes, guests must be at least 18 years old to check in. Minors must be accompanied and supervised by an adult.
We accept major international credit cards, including Visa, Mastercard, American Express, and other commonly used cards, as well as cash and electronic payment methods, including Alipay and WeChat Pay. A pre-authorization or deposit for room charges and incidentals will be collected upon check-in.
Yes, we offer complimentary luggage storage. You may leave your luggage with the Concierge Desk before check-in or after check-out. Please keep all valuables with you.
If you will be arriving after midnight, please inform us in advance by phone or email so we can confirm your reservation and hold your room.
Check-in begins at 3:00 PM, and check-out is at 12:00 noon. Should you require a late check-out, please consult the Front Desk. Late check-out is subject to room availability on the day of departure, and additional charges may apply.
We are unable to guarantee early check-in; however, we will do our best to arrange it for you, subject to room availability.
Yes, you may request a late check-out by calling the Front Desk or contacting the Guest Services Center. Late check-out is subject to room availability on the day of departure, and additional charges may apply.
Yes, express check-out is available through the in-room telephone express check-out service or the hotel's WeChat Mini Program. Charges will be deducted directly from your registered guarantee card, with no need to queue at the Front Desk.
Yes, we offer long-term stay options for guests. For details regarding policies, rates, and availability, please contact the hotel directly for customized long-stay packages and quotations.
We offer both smoking and non-smoking rooms. Please specify your preference when booking, and we will assign your preferred room subject to availability.
Lost items are recorded and stored securely. If you have misplaced an item, please contact the Guest Services Center and provide a description of the item along with the approximate date of loss. Retrieved items are retained for up to two months in accordance with hotel policy, excluding high-value items, which are handled separately.
Smart casual attire is appreciated in our dining areas. Bathrobes are not permitted in restaurants.
We kindly ask guests to wear appropriate clothing in public spaces and refrain from overly revealing or loungewear-style outfits.
Yes, we can accept packages before your arrival. Please include your reservation name and arrival date on the package. You may collect your package from the Concierge Desk upon arrival by presenting valid identification. We recommend keeping valuables with you.