Hotel Policies
Destination Fee
A daily destination fee of $20.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.
- Daily $15 Dining Credit for Dinner after 5pm at ARC Bar & Restaurant
- 15% Discount on Luxury Car Service to/from Airport
- 10% Discount on Luxury Car Service to/from area Sports, Museums, Weddings, Restaurants, etc
- Daily $10 Credit for DIVVY Bikes/Scooters
- 10% off meal or chips and salsa included with purchase at La Calle
- 10% off meal at Il Culaccino restaurant
- 15% off meal at Weather Mark
- 10% off meal at Oyster House
- 10% off at Momentum Coffee
- 10% off at Tea Pot Brew
- One cup of lobster bisque with purchase at Chicago Firehouse
- 20% ticket discount or 10% class discount at The Revival
- 10% off run/walk tours with Go Running Tours
PET POLICY
The hotel does not allow pets except for service animals.
*We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.
SMOKING POLICY
There is no smoking allowed in the public areas or rooms of the hotel. The hotel will apply a $250 cleaning fee plus taxes to any guest room that violates this nonsmoking policy.
CASH-FREE ENVIRONMENT
Please note that our hotel is cashless. You may pay with a debit or credit card; however, we currently do not accept contactless payment methods.
CHECK-IN POLICY
Guests must be at least 21 years of age to rent and check into a room.
Shipping, Receiving, & Package Handling Policy
Guests are welcome to ship and receive packages to and from the hotel during their visit. The labeling on your packages should include:
- OUR NAME (or the person claiming packages) / HOTEL GUEST
- ORGANIZATION NAME and DATES OF FUNCTION
- HYATT REGENCY MCCORMICK PLACE
- 2233 S DR. MARTIN LUTHER KING JR. DRIVE, CHICAGO, IL 60616
For guests who need their packages held until their arrival or until a specific date, current handling fees are as follows:
Letter
- Price for Hotel Guest: Complimentary
- Price for Non-Guest: $5
1-5 lbs.
- Price for Hotel Guest: $7.50
- Price for Non-Guest: $15
6-20 lbs.
- Price for Hotel Guest: $13.50
- Price for Non-Guest: $27
21-50 lbs.
- Price for Hotel Guest: $24.50
- Price for Non-Guest: $50
51 lbs. and up
- Price for Hotel Guest: $60
- Price for Non-Guest: $120
Pallet
- Price for Hotel Guest: $250
- Price for Non-Guest: Subject to show floor pricing