FAQs
General FAQ
Check-in begins at 3:00 PM and check-out is at 11:00 AM.
Yes, the front desk is available 24 hours a day.
Hotel Experience & General Information
The hotel is located on Huron Church Road, near the Ambassador Bridge and University of Windsor.
Yes, Hyatt Place Windsor is a smoke-free hotel.
Rooms & Amenities
Rooms include a seating area with a sofa bed, providing space to relax or work.
Yes, guest rooms include a refrigerator and coffee or tea-making amenities.
Yes, all guest rooms feature individually controlled air conditioning.
Parking, Travel & Transportation
Yes, free self-parking is available on site for registered hotel guests.
Windsor International Airport is a short drive away. Transportation options are available via taxi or rideshare services.
Hotel Facilities
Complimentary breakfast is offered to registered guests. Menu items and hours may vary.
Yes, the hotel offers a fitness center that is open 24 hours a day.
Yes, the hotel features an indoor pool for guest use.
WiFi & Digital
Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.
Basic business services are available.
Families & Groups
Yes, the hotel offers spacious rooms and family-friendly amenities.
Group room blocks and events can be requested through Hyatt’s event portal here.
Pets
Yes. Up to two dogs per room are allowed, each weighing up to 50 pounds. A CAD 100 pet fee applies for stays of 1–6 nights. For stays longer than 6 nights, an additional CAD 100 deep cleaning fee applies.
Accessibility
Yes, accessible rooms and features are available. Requests should be made at booking.
Yes, public areas of the hotel are designed to be accessible.
Booking & Policies
Major credit cards are accepted. Accepted payment types may vary. Deposit at check-in must be on valid credit card. Cash, debit card, prepaid credit card will not be accepted.
Cancellation policies vary by rate and booking method. Please review your reservation details.