FAQs

Check-in begins at 3:00 PM, and check-out is at 12:00 PM.

Yes, the front desk is available 24 hours a day.

The hotel is located in downtown Sumter, South Carolina, within walking distance of dining, shopping, and attractions.

Yes, Hyatt Place Sumter Downtown is a smoke-free hotel.

Rooms are designed with distinct areas for sleeping, working, and relaxing.

Yes, all guest rooms include a refrigerator.

Yes, all guest rooms feature individually controlled air conditioning.

Yes. Complimentary self-parking is available on site for registered hotel guests.

Yes, the hotel offers convenient access to major roads serving downtown Sumter and surrounding areas.

Breakfast is $8 pp or complimentary if you are a World of Hyatt Discoverists, Explorists or Globalists. Menu items and hours may vary.

Yes, the hotel offers a fitness center that is open 24 hours a day.

Yes, the hotel features a pool for guest use. Availability and hours may vary.

Yes, the hotel features an on-site bar offering a selection of beverages. Hours may vary.

Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.

Basic business services and meeting spaces are available.

Yes, the hotel offers spacious rooms and amenities designed to accommodate families.

Group room blocks, meetings, and events can be requested through Hyatt’s event portal: https://www.hyatt.com/events/search?spiritCode=SUMZS

Yes. Dogs are welcome. Up to two dogs per room, each weighing 50 pounds or less, are permitted. A USD 75 fee applies for stays of 1–6 nights. For stays of 7–30 nights, a USD 175 fee applies. Service animals are exempt from fees.

Yes, accessible rooms and features are available. Requests should be made at booking.

Yes, public areas of the hotel are designed to be accessible.

Major credit cards are accepted. Accepted payment types may vary.

Cancellation policies vary by rate and booking method. Please review your reservation details.