FAQs
Hotel Experience & General Information
Check-in begins at 3:00 PM and check-out is at 12:00 PM, and early check-in or late check-out may be available for an additional fee.
Yes, the hotel can store luggage before check-in or after check-out.
Packages may be sent for future or in-house guests only, and the name on the package must match the name on the reservation.
Yes, hypoallergenic bedding and pillow options are available upon request.
Yes, daily housekeeping service is provided and can be customized upon request.
Hotel Facilities
Yes, the indoor pool is open year-round.
No, the hotel does not have a hot tub or spa.
Reservations are not required, and walk-ins are welcome.
Pets
The hotel allows up to two pets per room with a 50-pound weight limit per pet and a fee of $75 for up to seven nights, plus $100 per additional week.
WiFi & Digital
Yes, guest rooms include smart TVs with Chromecast.
Yes, mobile check-in, digital key, and app-based services are available.
Parking, Travel & Transportation
St. Louis Lambert International Airport is 12 miles away, and Spirit of St. Louis Airport is 4.6 miles away.
No, electric vehicle charging stations are not available.
Yes, complimentary parking is available in an open-air underground garage.
No, valet parking is not offered.
A complimentary corporate shuttle operates Monday–Friday from 7:00 AM–7:00 PM within an eight-mile radius with advance reservation.
Accessibility
Accessible features include designated parking spaces and elevators serving all floors.
Families & Groups
Cribs, high chairs, and booster seats are available.
Yes, connecting rooms are available upon request but are not guaranteed.
Booking & Policies
Cancellation policies vary depending on the rate or reservation booked.
Yes, special rates may be available through the in-house sales team.
Yes, early check-in may be available for an additional fee.
Rooms & Amenities
Yes, all guest rooms include a mini refrigerator.
Guest rooms do not include microwaves; however, a microwave is available 24 hours a day in the lobby and breakfast area.
The hotel does not offer room service, but Placery Café menu items are available for lobby dining or pickup.
Rollaway beds are not available, but every guest room includes a sofa bed.