Hotel Policies

Please note that this hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.

There’s no need to leave your pet behind when you choose the Hyatt Place San Jose/Downtown. We are proud to be a pet-friendly hotel, and we do everything possible to make your pet feel right at home. Check in with your pup and relax in our cozy rooms, grab a cocktail or espresso from our coffee-to-cocktails bar and treat your best friend to a walk around our fantastic city.

We welcome one dog weighing up to 50 pounds or two dogs with a combined weight of less than 75 pounds. Pet fees are $75 per stay, with an additional cleaning fee of $100 charged for stays of 7–30 nights. Guests with pets wishing to stay longer than 30 nights should contact the hotel directly.