FAQs

Check-in begins at 3:00pm and check-out is at 12:00pm at Hyatt Place San Jose.

Yes, we offer early check-in and late checkout based on availability and may be subject to an additional fee.

Yes, the front desk team can assist with luggage storage before check in or after check out.

Hyatt Place San Jose is within walking distance of popular attractions such as The Children’s Museum, the Tech Interactive Museum, and the San Jose Museum of Modern Art. Guests can also explore nearby dining and entertainment districts, including San Pedro Square and SoFA Market.

No, Hyatt Place San Jose Airport does not have a pool.

Yes, each guest room includes a dedicated workspace, complimentary Wi Fi, and accessible power outlets, making it easy to stay productive while visiting San Jose.

Yes, daily housekeeping service is provided and may be customized based on guest preference.

Yes, all guest rooms and suites include a compact refrigerator and freezer for added convenience.

While rollaway beds are not available, our King rooms include a pull-out sofa to accommodate larger groups.

Yes, San Jose Mineta International Airport is only 4.3 miles from our San Jose hotel.

No, airport shuttle service is not offered at this location.

No, the hotel does not currently offer electric vehicle charging stations.

Yes, guests can use mobile check in and digital key features through the World of Hyatt app.

Each guest room features a flat screen television with closed captioning.

Hyatt House San Jose Airport's 1,876-square-foot event space is perfect for accommodating up to 101 colleagues or friends in San Jose's business district. The flexible space is complete with an LCD projector, screens, wireless mics, and a whiteboard, to present information clearly and collaborate effectively with your team.

Yes, dogs are welcome at Hyatt Place San Jose. Fees apply based on length of stay, with weight limits of 50 pounds for one dog or 75 pounds combined for two dogs.

Yes, we warmly welcome service animals at Hyatt Place San Jose. Service animals are allowed in all public areas, and a cleaning fee will not be charged to a guest who requires a service animal.

Accessible amenities include wide doorways, lowered thermostats and light switches, emergency strobe lighting, door alerting devices, vibrating alarm clocks, accessible bathrooms with roll in showers, and telecommunications devices to support a comfortable stay for all guests.

What is the hotel's cancellation or change policy?

Early check-in is based on room availability and may be subject to an additional fee.