FAQs
General FAQ
Check-in is available at 3:00pm, and check-out is by 12:00pm noon. Early check-in or late check-out may be available upon request.
The hotel is located in South Reno near shopping, dining, and entertainment at The Summit Reno. It offers convenient access to major roadways.
Hotel Experience & General Information
Breakfast is available for guests at an additional cost and includes a selection of hot and cold items. Guests that booked a rate which specifically mentions “Breakfast Included” will receive breakfast with their stay.
The hotel offers on-site dining options, including light meals and beverages available throughout the day.
Rooms & Amenities
Rooms feature a separate living area, workspace, sofa sleeper, refrigerator, and coffee maker.
Yes. The hotel offers spacious room layouts, including larger accommodations with additional seating areas.
Parking, Travel & Transportation
Self-parking is available on site for registered guests for a fee. Please contact the hotel for current rates.
Reno-Tahoe International Airport is a 12-minute drive from the hotel.
Yes. Electric vehicle charging stations are available on site for guest use. Availability and details may vary.
Hotel Facilities
Yes. Guests can enjoy an outdoor heated pool and hot tub.
A 24-hour fitness center is available for guest use.
Our hotel features welcoming common areas for relaxing or working, including lobby seating, a business center, and outdoor courtyard fire pits. The bar is a separate space for food and drinks, while common areas remain open for general seating, informal meetings, and daily use.
WiFi & Digital
Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.
Families & Groups
Yes. The hotel offers spacious rooms and amenities designed for families traveling together.
Connecting rooms may be available upon request. Please contact the hotel directly to confirm availability.
Pets
Pets are welcome at the hotel. Fees and restrictions may apply. Please contact the hotel for details.
Accessibility
The hotel provides accessible guest rooms, parking, and routes. Please contact the hotel to confirm specific needs.
Booking & Policies
Cancellation policies vary by rate and booking method. Please refer to your reservation confirmation or contact the hotel directly.
Yes. Group and event bookings are available. Please contact the hotel sales team at RNOZS.RFP@hyatt.com for assistance.