FAQs

Hyatt Place Raleigh / Cary offers modern, spacious accommodations in a central location close to major business campuses, sports venues, and event facilities. The hotel is just minutes from Lenovo Entertainment Center, Carter-Finley Stadium, Lenovo Center, WakeMed Soccer Park, Dorton Arena, the NC State Fairgrounds, and Triangle Aquatic Center, making it an ideal home base for both business and sports-related travel.

The hotel provides convenient access to Raleigh’s vibrant sports, technology, and event landscape. With close proximity to Carter-Finley Stadium, the NC State Fairgrounds, Dorton Arena, and WakeMed Soccer Park, guests experience the energy and excitement of local athletic events, university traditions, and regional gatherings.

This hotel is ideal for business travelers visiting nearby corporate offices, as well as families attending tournaments or events at WakeMed Soccer Park, Triangle Aquatic Center, and other sporting facilities, as well as leisure guests exploring Raleigh’s universities, attractions, and entertainment districts.

Check-in begins at 3:00 PM, and check-out is at 12:00 PM.

Yes. Luggage storage is available for early arrivals or late departures.

Yes. Packages can be shipped to the hotel. Please include your full name and arrival date for proper handling.

Guestrooms include King Rooms and Two Queen Rooms, all featuring Cozy Corner sleeper sofas, workspaces, and modern amenities. Select rooms offer enhanced views.

Yes. Each room includes a dedicated workspace, complimentary Wi-Fi, and convenient outlets.

Yes. Housekeeping service is available daily, with additional services provided upon request.

Yes. All guestrooms include a mini fridge.

Cribs are available upon request. Rollaway beds are not offered due to fire code restrictions.

Yes. Complimentary self-parking is available onsite.

EV charging is available with six new state of the art Tesla EV charges that are universal.

Shuttle service is not offered. Rideshare, taxi, and personal transportation are commonly used.

Raleigh-Durham International Airport (RDU) is approximately a 10-15 minute drive from the hotel.

The hotel is close to Lake Johnson Park, restaurants, and retail centers. Downtown Raleigh and major attractions are a short drive away.

Yes. The hotel offers an outdoor, seasonal, swimming pool.

Yes. A 24-hour fitness center is available for guest use.

Reservations are not required. The Placery offers food and beverage options, and complimentary breakfast is served daily.

Yes. The hotel provides meeting and event spaces suitable for business functions and small gatherings.

Yes. Complimentary Wi-Fi is available throughout the hotel.

Guestrooms include HDTVs that support personal device streaming.

Yes. Connecting rooms are available upon request and subject to availability.

Cribs are available upon request, and the outdoor pool offers a family-friendly recreation option.

Yes. Group room blocks and event accommodations can be arranged.

Yes. Dogs are welcome at Hyatt Place Raleigh / Cary.

A non-refundable pet fee applies. Up to two dogs may stay per room, with a combined maximum weight of 75 pounds. Additional cleaning fees may apply for longer stays.

The hotel offers accessible parking, elevators, public spaces, and guestrooms with mobility and communication features.

Yes. Service animals are always welcome at no additional charge.

Policies vary by reservation type. Guests should review booking details for specific terms.

Yes. World of Hyatt members can earn points, enjoy member rates, and access exclusive perks.

Yes. Corporate, government, and extended-stay rates may be available.

Early check-in is subject to availability at the time of arrival. A guaranteed early check-in can be secured for an additional fee and added during the booking process. For a complimentary early check-in, we recommend contacting the hotel on the day of arrival to check availability