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Good experience overall
We had a problem with the coffee maker as they didn't provided disposable coffee filter that fit or a place to put filters. Also the paint in the bathroom was peeling. But overall happy with our experience, staff was very friendly, location was convenient and the place was clean.
Rachel S,
August 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
Rachel, thank you for staying with us at Hyatt Place Minneapolis/Downtown. The team is glad you found the location convenient and appreciated their friendly approach. The feedback about the in-room items and maintenance is valued, and it’s great to hear you were pleased with the overall experience and cleanliness. We hope to welcome you back on your next visit.
Skol Hyatt!!!
Great location! Close to all amenities! Great staff that went above and beyond. We will book here anytime we travel to Minnesota.
Kristopher B,
August 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
Kristopher, we’re delighted you loved your experience at Hyatt Place Minneapolis/Downtown. Our team members are grateful for your kind words and are glad the location was convenient for your visit. We can’t wait to welcome you back on your next trip to Minnesota!
Nice hotel
The king suite was awesome! The family could all stay in 1 place with separate bedrooms and bathrooms. The snack area is available 24 hours. We did have a leak in the room that wasn’t addressed.
Li L,
August 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
Li, it’s wonderful to hear that you and your family enjoyed the spacious layout and convenience of the king suite at Hyatt Place Minneapolis/Downtown. The 24-hour snack area is always a favorite among guests. Our team appreciates your feedback regarding your room, and your comments help our team continue to improve. We hope to welcome you back for another memorable stay.
Good hotel
Hotel was nice and in a great location. Room was nice and clean. Breakfast was also good with lots of options pool area was nice
Mattea F,
August 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
Mattea, it’s wonderful to hear you had a great time at Hyatt Place Minneapolis/Downtown. The team members are pleased you appreciated the convenient location, comfortable accommodations, and the variety offered at breakfast. Thank you for staying with us at Hyatt Place Minneapolis/Downtown.
Awesome!!
HyattPlace was a great hotel....great location! We will definitely be back! Easy to get to, safe location, just wonderful!
juliebennes22,
August 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
juliebennes22, the team is thrilled you enjoyed your stay at Hyatt Place Minneapolis/Downtown. It’s wonderful to know our convenient setting and welcoming atmosphere made your visit memorable. We’re looking forward to seeing you again soon!
Was likely great when built….needs updates
Definitely in need of some remodeling. If you’re looking for a Hyatt, do yourself a favor and stay at the other one near the convention center!
KerbieStefanie S,
August 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
KerbieStefanie, thank you for taking the time to share your impressions. Your comments regarding the property’s current condition are appreciated, and your feedback will be kept in mind as future changes are considered.
Best hotel in Minneapolis downtown
Hotel is in a great location, friendly staff, and room had everything we were expecting. I would highly recommend this place.
vshan2024,
August 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
Vshan2024, it’s wonderful to hear you had a great time at Hyatt Place Minneapolis/Downtown. The team is happy you found the location convenient and the service welcoming. Thank you for your recommendation, and the team looks forward to seeing you again soon.
Great stay
The room was spacious and clean. Staff was helpful with getting after hour food delivered. The hotel was close to the ballpark, which was the reason I came to town.
Stay57680375251,
July 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
Stay57680375251, it’s wonderful to hear you had a great time at Hyatt Place Minneapolis/Downtown. The team is glad you found the accommodations comfortable and the location convenient for your visit. We appreciate your kind words and look forward to welcoming you again soon.
Some staff need training or a need job
Prepare yourself for a pricy parking bill. There's staff that are outright amazing work with them. To the other's at least smile.
Gerald N,
July 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
Gerald, thank you for sharing your experience. Parking options in metropolitan areas can have varied rates, and the team aims to make the process as smooth as possible. The colleagues who made a positive impression appreciate your kind words, and ongoing efforts are made to ensure every guest is greeted warmly. Your feedback helps in identifying areas for improvement.
Disappointed in Minneapolis
The building and parking garage need serious work; our AC unit was dripping into the room, leaving the carpet soaked. The parking garage needs major repair and most spots were blocked off, and everything was coated in a thick layer of soot. For $28/day the parking experience was terrible le. Sadly, we also had simple requests ignored by the staff. This Hyatt needs a lot of TLC to endorse.
Allison N,
July 2025
General Manager, Guest Services / Front Office at Hyatt Place Minneapolis/Downtown, responded to this review
Allison, thank you for sharing your thoughts. The team always strives to offer a comfortable setting and responsive service. Your feedback regarding the facilities and overall experience is taken seriously and will be shared with the appropriate departments for review.