FAQs
Hotel Experience & General Information
Hyatt Place Lexington is located at Exit 108 off I-75 in Hamburg Pavilion.
All types of travelers are welcomed at the hotel. Oversized rooms are available for families and workstation for business travelers.
Our check-in time is 3PM. Our check-out time is 12PM.
Yes, based on availability and an additional fee may apply. Please inquire at the front desk. World of Hyatt members are subject to the program’s terms and conditions.
Yes, luggage can be stored in the back office.
Our hotel will accept and hold packages seven days prior to arrival for guests with valid reservations. The packages should be addressed to the guest.
The hotel does not have an ATM.
Hyatt Place Lexington is near various attractions such as:
- Lexington Sporting Club 5.5 miles
- Rupp Arena at Central Bank Center 7 miles
- University of Kentucky 7 miles
- Legends Field 8.6 miles
- Keeneland Racetrack 17 miles
See more additional attractions here.
When coming to town during high demand dates, we suggest allowing a minimum of 30 minutes of travel time to your destination
Aside from the hotel’s restaurant, The Placery, there are various American and multi-cultural restaurants within walking distance to the hotel. Hamburg Pavilion nearby offers even more options.
Yes, there are grocery stores located a short drive distance from the hotel.
Rooms & Amenities
Yes, all rooms include a desk and complimentary Wi-Fi. USB ports are also located on the alarm clocks.
Yes, available upon request prior to the arrival date.
Express housekeeping service is provided daily. Full housekeeping service is provided on your fourth day of stay. Should you prefer a difference in schedule, please advise Gallery Host upon arrival.
Yes, all rooms include mini fridges. A microwave is available in the lobby for 24/7 guest use.
Yes, connecting rooms are based upon availability.
Room service is not available, but The Placery offers to-go food options.
No, rollaway beds are not offered; however, all rooms are equipped with a sleeper sofa.
Parking, Travel & Transportation
When traveling around Lexington on Interstate 75, use exit 108 to Man O War Boulevard.
Blue Grass Airport (LEX) is the closest airport.
We do not offer any shuttle or local transportation services.
We always offer complimentary self-parking in our hotel lot. During hotel stays, we can accommodate personal vehicles, trucks with trailers, recreational vehicles, and buses.
Uber, Lyft, local taxi services, or Lextran Public Transit. During high demand events, we recommend guests plan transportation well in advance.
No EV charges located at the hotel currently.
Hotel Facilities
Yes, guests can enjoy our heated indoor pool open 6A-10P daily, year-round.
The fitness center is open 24 hours daily and equipped with cardio and strength training equipment, along with a Peloton bike.
Complimentary breakfast is offered Mon-Fri 6:30 AM – 9:00 AM and Sat-Sun 7:00 AM – 10:00 AM.
The Placery offers made to order food items 24/7. The Market offers snacks and drinks 24/7. See additional details here.
Bar service is offered daily from 6:00 AM – 12:00 AM.
We do not have a guest laundry onsite. We recommend a local vendor which allows guests to coordinate their laundry needs directly with them.
WiFi & Digital
Complimentary Wi-Fi throughout the property is always provided.
Not currently.
Yes, please view the World of Hyatt mobile app for additional information.
Families & Groups
Pack & plays are available at no additional charge upon request. Highchairs and booster seats are available in the dining area.
Yes, connecting rooms are based upon availability.
Yes, groups are considered 10 or more rooms. Please submit an inquiry through the “Meetings & Events” tab of our website, call the hotel directly and ask for the sales department, or email at LEXZL-RFP@hyatt.com.
Yes, we have two meeting rooms that can be combined into 1,213 square feet. Please submit an inquiry through the “Meetings & Events” tab of our website, call the hotel directly and ask for the sales department, or email at LEXZL-RFP@hyatt.com.
Yes, catering is available. Please submit an inquiry through the “Meetings & Events” tab of our website, call the hotel directly and ask for the sales department, or email at LEXZL-RFP@hyatt.com.
Pets
Dogs are welcome with fees and restrictions. See policy page for addition details.
Our hotel welcomes dogs and does not offer any designated pet-free rooms, however rooms with pets receive additional cleaning. Guests with allergies or specific accommodation needs are encouraged to contact the hotel in advance to discuss available options.
Accessibility
- Accessible guest rooms with mobility features have doorways with 32 in (0.81 m) of clear width
- Closed-caption or closed-captioning decoders for guest room televisions
- Text Telephone TTY
- Visual doorbell notification
- Public areas are wheelchair accessible
- Pool lift
Service animals are welcome. Please contact the hotel for further information.
Booking & Policies
Cancellation and changes are dependent on the rate and time period booked. Cancellation/change information will be available at the time of booking and in the confirmation email.
Yes, The World of Hyatt program is available for enrollment for all guests. World of Hyatt members are not eligible for benefits when reservations are booked outside Hyatt channels.
Please call the hotel directly and ask for the sales department, or email at LEXZL_RFP@hyatt.com.
Guests must be 21 years old or older to check into the hotel. Valid Photo ID or passport required. See additional details on the policy page.
Hyatt is committed to providing a smoke-free environment. There is no smoking allowed in the public areas of the hotel or the guestrooms. See additional details on the policy page.
A valid credit card matching the name of the reservation must be presented at the time of check-in. The card will be authorized for room, tax and an additional $25 per night for incidentals. Cash payments for guest stays will only be accepted at checkout. See additional details on the policy page.
A physical credit card, matching the name of the reservation, must be presented at the time of check-in, unless a credit card authorization form has been completed and approved by the hotel. To request an authorization form, please contact the hotel directly.
We accept cash as payment for Market and The Placery purchases. We accept cash as payment for guest rooms upon departure only.
For a guest to check in, their name must be added on the reservation, prior to arrival.