Hotel Policies

Rooms Policy

Guests aged 13 and above will be regarded as adults and charged accordingly. Connecting rooms can be requested subject to availability. For special occasion room decorations, please get in touch with our hotel team. Note that decorating rooms by guests, including the use of confetti, may incur a cleaning fee. The use of confetti is prohibited throughout the hotel.

Maximum 1 visitor per room per visit is allowed. Visitor will not stay overnight in hotel room – otherwise Hotel will charge supplement for the additional person.

Visitors must be picked up by the Guest in the lobby of the Hotel and will not receive a key for the room or elevator.

Required at Check-in

The hotel accepts card and cash payments. A valid card must be shown at check-in. The minimum age for check-in is 18 years.

VAT Policy

All rates include the applicable value-added tax (VAT).

Food & Drink Service Charge Policy

A discretionary service charge may be added to your bill for food and beverages.

Accessible Rooms

Guests in need of accessible rooms are encouraged to reach out to our hotel team to confirm availability and secure their accommodation. We recommend contacting us early to ensure your needs are met.

Smoking Policy

Our hotel is a smoke-free environment. Smoking in rooms is strictly prohibited and may result in a cleaning fee.