Hotel Policies

Pet Policy

Your furry friends are welcome at Hyatt Place LAX/Century Blvd. All pets must be housebroken.

Pets are not permitted in public areas, food service areas or by the pool. Pets must always be leashed when in public spaces. The pet owner is responsible for all damage to hotel property. The hotel does not assume liability for a guest’s pet or its action while at the hotel.

Pet Fee: 

For stays of 1 to 6 nights, the fee is $100, regardless of the duration ($100 total).

For stays exceeding 6 nights, there is an additional deep cleaning fee of $100 ($200 total).

For stays exceeding 30 nights, please contact the hotel.

 

Weight:

Only dogs weighing 40 pounds and under are permitted. For the fee, two dogs may be allowed in a guestroom, provided that the combined weight of both dogs does not exceed 80 pounds. Pets exceeding this weight limit are at the hotel’s discretion.

Check-In Requirements

A valid credit or debit card must be presented at the time of check-in. The card will be authorized for room, tax and an additional $100 per night for incidentals.

Funds will be held as a pending charge for debit card users. These funds will be unavailable to you. Any unused authorization is released within 7–10 business days after checkout. Depending on your banking institution, this hold can take up to 30 days to release. We recommend you use a credit card to check in and then use your debit card at the time of checkout to settle your balance.

Credit Card Policy

Credit card authorization forms are not accepted at the hotel for personal travel.

Smoking Policy

There is no smoking allowed in any area of the hotel. The hotel will apply a minimum $250 cleaning fee to any guest room that violates this nonsmoking policy.

Privacy Policy

For those using the Presently Occupied sign: At Hyatt, the welfare and safety of our guests and colleagues is a top priority. It is Hyatt’s practice to enter every occupied guest room at a minimum of once within a 24-hour period, even if a guest has requested privacy.

Package Handling Policy

Guests staying at our hotel can receive packages during their stay. The storage area is limited, so please do not have packages sent to the hotel more than five days before your arrival.

Packages

The first two small packages are complimentary. Additional small packages are received at a fee if $5 per package. Large packages (greater than 30” x 10”) are charged at $15 per package. We do not accept large packages free of charge.

Prices include receiving, storage and—upon request—delivery to the room. Prices are exclusive of tax. Fees will be charged to the room.

Damage Fee/Additional Cleaning Fee

A minimum fee of $400 will be incurred by the guest should there be damage to the guestroom or suite.

Rideshare Services

Guests arriving or departing via rideshare (Uber/Lyft) will find the driver pickup and drop-off directly behind the hotel at the entrance of the garage, near our LAX shuttle.