FAQs
General FAQ
Hyatt Place Jacksonville Airport is located at 14565 Duval Road, Jacksonville, Florida 32218, just minutes from Jacksonville International Airport. The hotel offers easy access to major highways, making it a convenient base for both business and leisure travelers.
Check-in begins at 3:00 PM, and check-out is by 12:00 PM.
The front desk is reachable at 904-741-4184.
The minimum age is 21 years old.
Nearby attractions include River City Marketplace, Jacksonville Zoo and Gardens, Catty Shack Ranch Wildlife Sanctuary, and Downtown Jacksonville’s Riverwalk. The hotel’s location also provides quick access to Amelia Island and Kingsley Plantation for scenic and historic day trips.
Yes, the hotel is located just minutes from Jacksonville International Airport.
Rooms & Amenities
Hyatt Place Jacksonville Airport offers spacious accommodations including Standard King Rooms, Double Rooms, and Accessible Rooms. Each room features a separate living area, plush bedding, workstation, and modern amenities like complimentary Wi-Fi and a flat-screen TV.
We are happy to help make your stay special. If you would like to arrange something personalized, you are welcome to contact the hotel directly at 904-741-4184 and our team will be glad to assist.
Yes, the hotel offers group room blocks for weddings, events, and business travel. For inquiries, contact us at 904-741-4184 or online via our RFP.
Parking, Travel & Transportation
Yes, complimentary self-parking is provided. Valet parking is unavailable.
Yes, the hotel is located just minutes from Jacksonville International Airport.
Yes, the hotel provides complimentary shuttle service to and from Jacksonville International Airport/JAX and within three miles of the hotel. Please contact the front desk upon arrival to JAX for pick-up. Drop-offs are scheduled through the front desk. The shuttle runs on a set schedule every 30 minutes. Shuttle service to the Jacksonville Cruise Port/JAXPORT is not available through the hotel, however our team can provide referrals for reliable transportation companies.
Hotel Facilities
Yes, guests enjoy complimentary breakfast daily at The Breakfast Bar.
Amenities include an outdoor pool, 24-hour fitness center, free Wi-Fi, business services, complimentary airport shuttle and event space for meetings and gatherings.
Yes, guests can enjoy the outdoor pool year-round.
No, the hotel does not have a hot tub.
Yes, the hotel offers flexible event space, ideal for social gatherings and business meetings. For inquiries, contact us at 904-741-4184 or online via our RFP.
WiFi & Digital
Yes, guests enjoy complimentary high-speed Wi-Fi throughout the hotel, including rooms and common areas.
Pets
Yes, the hotel welcomes up to two pets per room. Fees and weight limits apply.
Booking & Policies
You can book directly through the official Hyatt website for the best rates and World of Hyatt member benefits.
If your reservation was made through a third party (Expedia, Booking.com, Priceline, etc.), please contact them directly to request any changes or cancellations. If your reservation was made with the hotel directly, please call us at 904-741-4184 and we will be happy to review your options.