FAQs

Check-in begins at 4:00 PM, and check-out is at 11:00 AM.

Yes, the front desk is available 24 hours a day.

The hotel is located in Vilano Beach, just north of historic St. Augustine and steps from the Atlantic Ocean.

Yes, Hyatt Place St. Augustine / Vilano Beach is a smoke-free hotel.

Separate living and sleeping areas are available in select suites. Standard guest rooms feature an open-concept layout designed for comfort and functionality.

Yes, all guest rooms include a mini-refrigerator.

Yes, all guest rooms feature individually controlled air conditioning.

Yes. Valet Parking Only. $27.50 + Tax per night.

Yes, the hotel is a short drive from downtown St. Augustine and historic attractions.

Complimentary breakfast is offered to registered guests from 6:30AM to 10:00AM. Menu items and hours may vary.

Yes, the hotel features a rooftop bar offering cocktails, light bites, and views of Vilano Beach and the Atlantic Ocean. Menu items and hours may vary. Please visit the Michael’s & Pesca Website for more information.

Yes, the hotel offers a fitness center that is open 24 hours a day.

Yes, the hotel features a pool for guest use. Availability and hours may vary.

Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.

Basic business services are available.

The hotel offers 20,000 sq. ft. of indoor and outdoor flexible meeting and event space. The largest venue is approximately 7200 sq. ft. and can accommodate up to approximately 450 guests, depending on setup. Please contact a hotel sales representative for more information.

Group room blocks, meetings, and events can be requested through Hyatt’s event portal here.

Yes. Dogs are welcome (Cats & exotic pets are not permitted). Up to two dogs per room, each weighing 50 pounds or less, are permitted. A USD 100 fee applies for stays of 1–6 nights. For stays of 7–30 nights, a USD 250 fee applies. Service animals are exempt from fees.

Yes, accessible rooms and features are available. Requests should be made at booking.

Yes, public areas of the hotel are designed to be accessible.

Major credit cards are accepted. Accepted payment types may vary.

Cancellation policies vary by rate and booking method. Please review your reservation details.