FAQs

Our multilingual staff speak languages including English, Hindi, Kanada, Telugu, Tamil, Bengali, Gujrati, Punjabi, Marathi.

Yes, adapters are in built-in rooms—just let us know your device needs. We use a ­­­230V, 50Hz electrical system with a Type 6A, 16A (universal Sockets) plug, so be sure to check your devices and bring a converter if needed.

Yes, we can accept packages before your arrival. Please include your reservation name and date.

Yes, complimentary Wi-Fi is available in all rooms and public areas.

Absolutely, just contact the front desk to schedule your wake-up time.

We do not have a dedicated concierge, but front desk staff are always happy to assist with local tips.

Yes, laundry services are available daily. Simply contact the front desk but the dry cleaning is not available.

We do not offer childcare services.

Yes, our restaurant offers a variety of vegan and gluten-free dishes; please ask our staff for recommendations or menu highlights.

Our dining team offers selections influenced by various global cuisines—please let us know your preferences, and we'll try to accommodate.

Yes, outside food delivery is welcome—just inform the front desk for any assistance. Outside food is allowed only in your guestroom.

Yes, room service is available daily. For menu and hours, please visit the dining page.

Yes, we provide cribs and extra beds upon request.

Select rooms include sofa beds, and we offer rollaway beds.

Yes, all our rooms are non-smoking.

Room views vary by type and availability, so while we can't guarantee a specific view, we encourage you to let us know your preference in advance.

Most rooms only feature walk-in showers, but suites with bathtubs are available.

All room locations are assigned based on availability, but you may inquire at front desk.

Yes, guests are welcome to enjoy our outdoor pool located on Level 1. For the latest details on opening hours and seasonal availability, please visit our homepage. 

Yes, our on-site fitness center is open daily. For the latest details on opening hours, please visit our homepage. 

We do not offer a formal business center, but complimentary printing and Wi-Fi are available.

Yes, spa treatments are available on-site. You can book a session through front desk.

Yes, our fully equipped meeting rooms accommodate any kind of gathering.

We are located approximately 1 km from Jindal Vijay Nagar Airport, which is about a 5-minute drive.

We currently do not offer shuttle services.

The nearest station is just 15 minutes away by car.

In-house transportation can be arranged.

Downtown can be reached by bus or taxi, ask our team for the fastest route at the time of day.

Yes, we can assist with car rentals bookings through trusted partners.

Maps are not provided on-site, but our staff can offer verbal directions and nearby info. 

Many of the city’s top attractions like Hampi Heritage Site are within a short driving distance.

There are limited shopping options nearby, but downtown is easily reachable by taxi. 

Yes, we offer on-site parking. 

We currently do not offer valet parking, but self-parking is available. 

Charging stations are not available, but public options are nearby.

We do not offer connecting rooms, but adjacent rooms may be requested.

Yes, we provide kid-friendly meal options and child portions on request.

We’d be honored to host your celebration—our event spaces and experienced planning team are at your service.

Our team provides full event coordination, from layout setup to vendor arrangements.

Yes, we offer audiovisual equipment, including projectors, microphones, and screens. Please let us know your requirements.

On-site catering is available with customizable menus for all occasions, just contact our event team.

Yes, pet-friendly rooms are available. For details, please visit the Rooms & Suites page.

Yes, we offer complimentary pet amenities including pet bed.

Yes, we are located close to several green spaces, including pet park in the hotel premises.

Some areas may be difficult to access for guests with mobility needs. Please contact us to plan your visit.

Accessible room is available.

Yes, we have rooms with roll-in showers and mobility-friendly layouts.

These devices are not available on-site.

Yes, designated accessible parking spaces are located near the entrance and elevator access points.

Yes, service animals are welcome at an additional charge.

To check in, please present a valid photo ID or passport and visa or OCI for foreign nationals.

Yes, guests must be at least 18 years old & Minors must be accompanied by an adult.

Yes, we offer luggage storage.

Our front desk operates 24/7, so you’ll still be able to check-in.

We are unable to guarantee early check-in, but a request can be made.

Late check-out is not available during peak dates; however a request can be made.

Currently, we do not offer express check-out.

Our hotel is 100% smoke-free.

Lost items are recorded and stored securely—contact our front desk with a description and date of loss.

There is no formal dress code, but we kindly ask guests to wear appropriate clothing in public spaces.