FAQs
General FAQ
Check-in starts at 3:00 PM and check-out is at 12:00 PM.
Guests must be at least 21 years old to check in, with a valid ID.
Hotel Experience & General Information
Yes. Complimentary breakfast is included for registered guests each morning.
Yes. The hotel can accept packages for registered guests. Fees may apply based on size or weight. Visit our Hotel Policies page here for more details.
Rooms & Amenities
Yes. Guestrooms include a small refrigerator.
Yes. Guestrooms include a coffee maker.
Yes. All guestrooms include a separate sitting area and a sofa bed.
Parking, Travel & Transportation
Yes. Complimentary shuttle service is available to and from Fort Lauderdale-Hollywood International Airport (FLL).
Shuttle service is listed as available 24 hours. For pickup instructions and timing, please visit our Parking & Transportation page here.
Yes. Self-parking is available on-site. Parking fees can be found on our Parking & Transportation page here.
Hotel Facilities
Yes, the hotel has an outdoor pool.
Yes. The hotel has an on-site fitness center, including a Peloton bike.
WiFi & Digital
Yes, complimentary Wi-Fi is available for guests.
Yes. Digital check-in is available through the World of Hyatt mobile app.
Families & Groups
Yes, room types with two Queen beds are available, based on availability.
Yes. The hotel offers meeting space and can assist with group room blocks. Please visit our Meetings & Events page here for more details.
Pets
Yes. Up to two dogs are allowed. 1–6 nights: $100 total. 7–30 nights: $200 total. Weight limits: 1 dog up to 50 lb, or 2 dogs up to 75 lb combined.
Accessibility
Accessible features may include an accessible registration desk, routes to public areas, and accessible guestrooms. Please contact the hotel to confirm availability for your stay.
Booking & Policies
Yes, based on availability. Early check-in and late checkout may be available for a fee. Please contact the hotel on arrival day.