Hotel Policies

The safety and security of our guests and associates is of utmost importance to Hyatt.

This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests may legally possess firearms for a variety of legitimate purposes.

This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

The open carry of firearms on Hyatt private property is prohibited, regardless of state or local authorities.

Hotel premises are private property. Guests of a Hyatt hotel who are lawfully permitted to possess a firearm may bring such firearm onto hotel premises for storage purposes only. Any hotel guest who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms in the jurisdiction where the hotel is located and ensuring that:

• All handguns, firearms and ammunition must be transported into and out of hotel property secured in a locked, hard-sided firearm container provided by the guest
• The firearm is securely safeguarded at all times in a guest room or personal vehicle except when transporting the firearm into or out of the hotel

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.

A valid credit card must be presented at check-in. The card will be authorized for room, tax and an additional $75 per stay for incidentals.

DEBIT CARD USERS: There is a $75 PER STAY authorization placed on your card at check-in to account for any incidental charges you may incur, including, but not limited to, food and beverage charges. Funds will be held as a pending charge and will be unavailable to you. Any unused authorization will be released within 7–10 business days after checkout, depending on your banking institution.

Funds will be held as a pending charge and will be unavailable to you. Any unused authorization is released within 7–10 business days after checkout. Depending on your banking institution, this hold can take up to 30 days to release. We recommend you use a credit card at check-in and then use your debit card at checkout to settle your balance.

There is no smoking allowed in any area of the hotel. The hotel will apply a minimum $250 cleaning fee to any guest room that violates this non-smoking policy.

Your furry friends are welcome at our pet-friendly hotel in North Dallas, Texas. All pets must be housebroken. Pets are not permitted in public areas, food service areas or the pool area. Pets must always be leashed when in public spaces.

Owner is responsible for all damage to hotel property. Hyatt Place Dallas/Park Central does not assume liability for a guest’s pet or its actions while at the hotel.

Fees

For stays of 1 to 6 nights, the fee is $100, regardless of the duration ($100 total).

For stays exceeding 6 nights, there is an additional deep cleaning fee of $100 ($200 total).

For stays exceeding 30 nights, please contact the hotel.

Only dogs weighing 50 pounds and under are permitted. Two dogs may be allowed in a room provided their combined weight does not exceed 75 pounds. The fee encompasses this and pets exceeding this weight limit are at the hotel’s discretion.

Excessive noise, parties, disruptive behavior, or gatherings that disturb other guests are prohibited, particularly during quiet hours of 10:00PM to 07:00AM. Our hotel reserves the right to take corrective action, including the removal of guests, cancellation of event privileges, or termination of a Group’s stay without refund for repeated or serious violations.

Guests who depart earlier than their confirmed check-out date may be charged an early departure fee. Please contact the front desk before check-out if your travel plans change.