FAQs
General FAQ
Standard check-in begins at 3PM and check-out is at 12PM. Exact times are shown at booking time or on your confirmation.
Complimentary breakfast is offered daily with a buffet selection to start your day.
Hotel Experience & General Information
The hotel offers a breakfast buffet, coffee shop/cafe, bar/lounge, and 24/7 dining menu.
Daily housekeeping is provided. Requests can be made with the front desk.
Rooms & Amenities
Rooms include free Wi-Fi, 55-inch TV, refrigerator, coffee/tea maker, separate seating area, and workspace.
Connecting/adjoining rooms may be requested when booking and are subject to availability.
Parking, Travel & Transportation
Free self-parking is available on site.
Dallas Love Field and Dallas/Fort Worth International Airport are the nearest major airports; travel times vary by traffic.
Park Lane DART station is located within commute distance to local rail services for access around Dallas.
Hotel Facilities
Yes. An outdoor swimming pool is available seasonally for guest use. The pool is typically open over the summer between Memorial Day and Labor Day.
A 24-hour fitness center is on site for guest use.
Meeting rooms, business center, and computer station services are available.
WiFi & Digital
Free Wi-Fi is provided in all rooms and public areas.
Rooms include large flat-screen TVs; check device compatibility at check-in.
Families & Groups
Children under 18 stay free in a parent or guardian’s room.
Complimentary cribs/infant beds can be provided upon request.
Group reservations can be coordinated through reservations during booking.
Pets
Dogs are welcome. Guests should contact the hotel for pet policy details and any associated fees.
Accessibility
Accessible parking, routes, public spaces, and select accessible rooms are available. For specific needs contact the hotel.
Booking & Policies
Guests must meet the minimum age required by the hotel to check in, as noted in your reservation.
Cancellation policies vary by rate and booking. Check your confirmation or contact reservations.
This is a smoke-free property. Smoking is prohibited in rooms and indoor areas.