FAQs
General FAQ
Check-in begins at 3:00 PM. Check-out is at 12:00 PM. Early check-in or late check-out may be available upon request.
Yes. The front desk is staffed 24 hours a day to assist with arrivals, departures, and guest needs.
Yes. The hotel is located near major highways, making it a convenient stop for guests traveling by car.
Hotel Experience & General Information
Yes. A complimentary breakfast is included for all registered guests during their stay.
Housekeeping is provided on a scheduled basis. Please contact the front desk for details or to request service.
Yes. Hyatt Place Buffalo/Amherst is a smoke-free hotel.
Yes. The front desk is staffed 24 hours a day to assist guests arriving at any time.
Rooms & Amenities
Yes. All guest rooms include a refrigerator for storing food and beverages.
Yes. Rooms feature a dedicated workspace with a desk and ergonomic chair.
Yes. All rooms include a separate seating area with a sofa sleeper.
Parking, Travel & Transportation
Yes. Complimentary on-site self-parking is available for registered guests
Yes. The hotel is located near I-290 and I-990, providing convenient regional access.
Niagara Falls is approximately 25 miles away and can be reached in about 30 to 40 minutes by car.
The hotel is approximately 10 minutes by car from Buffalo Niagara International Airport.
Parking can accommodate most standard vehicles. Please contact the hotel for oversized vehicles or trailers.
Yes. The hotel offers easy highway access for guests traveling to sport and event venues in the Buffalo area.
Downtown Buffalo sports and entertainment venues are approximately 15 to 20 minutes away by car, depending on traffic.
Driving is the most common option. On-site parking at the hotel makes it easy for guests traveling by car.
Hotel Facilities
Yes. The hotel offers a 24-hour fitness center with a Peloton bike, cardio and strength-training equipment
Yes. An indoor pool is available for registered guests during the hours of 6AM – 10PM.
WiFi & Digital
Yes. Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.
Families & Groups
Yes. Easy parking, spacious rooms and complimentary breakfast make the hotel a practical option for families.
Cribs may be available upon request. Rollaway beds are subject to availability.
Pets
Yes. The hotel welcomes dogs, subject to size limits and applicable fees. Please visit our Hotel Policies page for more details. https://www.hyatt.com/hyatt-place/en-US/bufza-hyatt-place-buffalo-amherst/policies
Accessibility
Yes. The hotel offers accessible guest rooms and common areas. Please request an accessible room when booking.
Booking & Policies
Cancellation policies vary by rate and booking method. Please review your reservation details or contact the hotel.
Yes. A valid credit card is required at check-in for incidentals.