FAQs

Yes, the hotel is a cash-free environment and only accepts credit cards, debit cards, and other contactless forms of payment. A valid credit card is required at check-in.

Yes, the hotel features a seasonal outdoor pool and a 24-hour StayFit Gym with cardio equipment.

The hotel offers a Breakfast Bar (complimentary daily), a 24/7 Placery Menu with freshly prepared meals, a 24/7 Placery Market for grab-and-go items, and an Expresso to Cocktails Bar serving Starbucks espresso roast, premium beers, wines, and cocktails.

Yes, the hotel offers flexible meeting spaces totaling nearly 1,900 square feet, which can be configured into up to four meeting rooms with catering options available.

The hotel is conveniently located with easy access to various eateries and shops, and is near attractions like Drakes Creek Park, Old Hickory Lake, and the Streets of Indian Lake shopping center.

The Hyatt Place Nashville Hendersonville is a highly-rated option in the Hendersonville, TN area. What makes the Hyatt Place stand out includes: High-Quality amenities and spacious rooms with a separated sitting area that includes a sleeper sofa, excellent service and cleanliness, highly-praised complimentary breakfast, & exceptional ratings from hundreds of reviews.

You can store luggage by requesting assistance from the Front Desk.

Yes. Please be sure to include the guest’s name that will be staying at the hotel.

Yes, the rooms at the Hyatt Place Nashville Hendersonville are specifically designed with business and work-friendly features:

Workspace: Every room includes a separate workspace and a desk to allow you to work comfortably outside of the bed/lounge area.

Wi-Fi: Complimentary wireless internet access is available in all rooms and public areas.

Power outlets: The dedicated workspace is designed as a “media and work center”, which includes multiple outlets for charging your devices.

Yes. The hotel uses down/feather core in the pillows and blankets. You may reach out to the front desk should you need a feather free room.

Yes. All rooms are equipped with a mini-fridge.

No, as the guest rooms are equipped with sleeper sofas.

No, however, the front desk is happy to assist if they are available.

The hotel is about 30 minutes (24 miles) from Nashville International Airport (BNA).

The hotel is approximately 25 minutes (18 miles) from Downtown Nashville.

We do not offer shuttle or transfer services.

Uber, Lyft, or Taxi

We do not offer Valet parking services.

We do not have EV Chargers, however, they can be found across the street at Hendersonville City Hall.

Yes, we are located within walking distance of several restaurants, shopping, and businesses.

Parking is free.

The outdoor pool operates on a seasonal schedule, open from Memorial Day until the day following Labor Day.

Yes, the Hyatt Place Nashville Hendersonville offers mobile check-in and other app-based services as part of the standard brand offerings through the World of Hyatt app.

Using the app, you can typically:

Mobile Check-In: Begin the check-in process on your phone before you even arrive.

Mobile Key: Use your smartphone as your room key to unlock your door, eliminating the need for a physical card key (the hotel also offers standard physical keys).

Mobile Check-Out: Review your bill and check out directly through the app. These digital services are designed to make your arrival and departure seamless and efficient.

Yes, the guest rooms at the Hyatt Place Nashville Hendersonville are equipped to handle streaming services.

The hotel features:

Large HDTVs: Guest rooms typically include a 55-inch swiveling flat-screen HDTV.

Chromecast Streaming: Hyatt Place hotels commonly utilize Google Chromecast technology. This allows you to securely and easily stream content from your own mobile device (phone, tablet, or laptop) directly to the in-room TV.

Access Your Own Subscriptions: You can use your personal accounts for services like Netflix, Hulu, Disney+, Max, and Spotify, without needing to enter your login credentials directly into the hotel TV system. The system automatically logs you out at check-out for privacy.

Yes, please contact the Sales Department by dialing (615) 826-4301.

Yes, the hotel does have connecting rooms. Connecting rooms must be a King connecting to a Double. We do not have Doubles that connect to Doubles or Kings that connect to Kings. All of our guest rooms are considered “Suites”.

High chairs are available in the Guest Kitchen. Pack and Plays are available upon request at the front desk.

Our hotel is dog-friendly, allowing a maximum of two dogs per guest room.

Weight Limit: Individual dogs must weigh less than 50 pounds. The combined weight of both dogs cannot exceed 75 pounds.

Requirements: All dogs must be house-broken.

Fees: 1 – 6 nights: $100 per stay.

7 – 30 nights: $100 per stay plus a $100 additional cleaning fee.

Service Animals: We welcome guests with disabilities traveling with service animals. Service animals are not considered pets and are not subject to the Pet Policy fees or restrictions.

We are committed to providing accessible accommodations and services. Upon request, we offer:

Communication Aids: Closed-captioning decoders for guest room televisions, Text Telephone (TTY), and assistive listening devices for meetings.

Accessible Guest Rooms (Mobility Features): Doorways with 32 inches (0.81 m) of clear width.

Safety Features: Emergency strobe lights and strobe-light smoke detectors are available in all accessible room types (Accessible King Bed/Roll-In Shower, Accessible King Bed/Tub, Accessible Two Double Beds/Shower, and Accessible Two Double Beds/Tub).

In-Room Features: Accessible bathrooms with grab bars, lowered peepholes and door latches, and lowered thermostats and light switches.

48 hours prior to 11:59 PM local time the day of arrival or 1 night fee. Credit card is required at the time of booking.

Yes, the Hyatt Place Nashville Hendersonville absolutely offers loyalty program benefits and membership perks through the World of Hyatt program. As a World of Hyatt member (it's free to join), you can expect the following benefits at this and other Hyatt Place locations:

Earn Points: You earn World of Hyatt points (5 Base Points per $1 spent) on eligible stays, which can be redeemed for free nights with no blackout dates.

Member Rates: You gain access to exclusive, discounted Member Rates when booking directly through Hyatt.

Complimentary Breakfast: All guests at Hyatt Place hotels, including World of Hyatt members, receive free breakfast daily.

Earn for Status: Every eligible stay helps you earn Tier-Qualifying Nights and Base Points toward elite status (Discoverist, Explorist, Globalist).

Yes, please contact the Sales Department by dialing (615) 826-4301.

While standard check-in is typically in the afternoon (3:00 PM), the Hyatt Place Nashville Hendersonville offers early check-in based on a few factors:

Availability: Early check-in is subject to room availability at the time of your arrival.

Elite Status: World of Hyatt Globalist members receive priority access to available rooms when arriving early.

Recommendation: Your best course of action is to call the hotel directly on the day of your arrival or the morning before your stay. They will be able to confirm if a room is available early and what the associated fee would be.